Telecoms Administrator

Job summary

We are seeking a knowledgeable and proactive Telecoms Administrator to join our Telecoms team. The ideal candidate should possess a solid understanding of telecommunications systems, particularly in VOIP technology and demonstrate knowledge and experience in supporting mobile devices such as iPads and Android smartphones. You will also require a strong proficiency in Microsoft Office packages, to efficiently manage documentation and support communication across the organisation. This role is essential for ensuring seamless communication across our organisation, enhancing service delivery and supporting clinical and administrative teams. It will also suit someone who has an interest in technology, as although this falls under an administrative role, this role sits within the wider Digital team and is not purely an admin role.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to provide support to our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The main focus of this role is to act a second line support for any telecom related issue logged by our internal IT Service Centre, or via the self-service portal. This could be resolving issues with our VOIP system, or assisting our trust colleagues with a mobile phone or iPad query, installing applications via our Mobile Device Management systems, or liaising with our suppliers to resolve any issues that we are unable to. Other duties of the role include, ordering new equipment, managing current stock and processing any returned equipment. Internal training will be provided, but this role will suit those that have worked in a similar role or have experience in the stated areas.

If you are passionate about telecommunications and eager to contribute to the NHS's mission of providing exceptional care through effective communication, we encourage you to apply for the Telecoms Administrator position.

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both

See where you can go with KCHFTcareer pathways

Employer details

Employer name

Kent Community Health NHS Foundation Trust

Address

Hybrid

Home/Ashford/Folkestone

TN25 4AZ

Employer's website

https://www.kentcht.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

Kent Community Health NHS Foundation Trust

Address

Hybrid

Home/Ashford/Folkestone

TN25 4AZ

Employer's website

https://www.kentcht.nhs.uk/ (Opens in a new tab)

---