Job summary
We are looking for a skilled and compassionate Health and Social Care Coordinator to join our team based in Maidstone.
Working as part of our Adult Services team our Health and Social Care Coordinators support patients within each defined primary care network population with social prescribing. The patients will routinely be the top 3% Long term Condition patients with most complex needs.
We take referrals from GP's, Complex Care Nurses, Community Nursing, Social services, Dementia nurses, Mental health nurses, Specialist nurses/physios, Therapy Leads, Acute Trust and Local Ambulance providers
Main duties of the job
As a Band 4 Health and Social Care Coordinator you will:
o Support housebound patients living with a Long Term Condition, to effectively manage and improve their well-being.o Support a reduction in unnecessary hospital attendances, and subsequent admissions.o Support hospital discharges from Acute and specifically Frailty Units.o Respond to referrals within an appropriate time frame, and to refer to other services as appropriate. (pathway doc)o Support inter service referrals.o Provide advice and support to patients, carers and staff.o Provide support to patients being discharged from clinical staff, for step down where further support recognised, despite health needs met.o Manage a caseload of patients, plan expectations, and recognise outcomes.o Create Personalised Plan for each patient, and support MDT with advocacy role.o Become the responsible person for MDT journey, including outcome & actions review as per pathway.o Ensure good communication to lead.
Additional Working Pattern: 8-4 4 days/week
About us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
See where you can go with KCHFTcareer pathways
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.Find out more about the community difference here.Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.Find out more about the community difference here.Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
QUALIFICATIONS
Essential
- Diploma of higher education Foundation degree, Higher national diploma (HND) NVQ level 5 or equivalent
EXPERIENCE
Essential
- Sound judgement and logical approach to complex situations, with ability to determine solutions.
Desirable
- Understanding of NHS Community Services
SPECIAL KNOWLEDGE AND EXPERTISE
Essential
- Handling confidential and sensitive information in accordance with DPA.
Desirable
- An understanding of the NHS current agenda and challenges
PRACTICAL/ INTELLECTUAL SKILLS
Essential
- Excellent inter-personal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.
- The ability to be innovative, objective as well as logical in resolving problems.
- The ability to plan and organise own workload without direct supervision.
- Adept at both negotiation and persuasion
PERSONAL ATTRIBUTES
Essential
- Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence
- Valid driving licence for the UK and access to a car
Person Specification
QUALIFICATIONS
Essential
- Diploma of higher education Foundation degree, Higher national diploma (HND) NVQ level 5 or equivalent
EXPERIENCE
Essential
- Sound judgement and logical approach to complex situations, with ability to determine solutions.
Desirable
- Understanding of NHS Community Services
SPECIAL KNOWLEDGE AND EXPERTISE
Essential
- Handling confidential and sensitive information in accordance with DPA.
Desirable
- An understanding of the NHS current agenda and challenges
PRACTICAL/ INTELLECTUAL SKILLS
Essential
- Excellent inter-personal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.
- The ability to be innovative, objective as well as logical in resolving problems.
- The ability to plan and organise own workload without direct supervision.
- Adept at both negotiation and persuasion
PERSONAL ATTRIBUTES
Essential
- Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence
- Valid driving licence for the UK and access to a car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
