Job summary
Are you passionate about supporting infant feeding?
An exciting opportunity has arisen for a motivated individual to join the Specialist Infant Feed Service as an administrator supporting the Kent Community Health NHS FoundationTrust and Kent County Council's Baby Friendly Initiative (BFI) process. The Specialist Infant Feeding Service is part of Kent Community Health NHS Foundation Trust's (KCHFT)Heath Visiting Service and provides specialist support for families experiencing complex feeding challenges.
The Infant Feeding Care Navigator will play a key role providing administration support to the BFI project managers.The role will involve arranging and booking training for staff across both services and preparing for UNICEF assessments and progression towards achieving gold award.
We are looking for someone to be based at the Specialist Team Hub in Maidstone but there is an expectation to travel throughout Kent. We will consider different kinds of flexibleworking to support you achieve a work-life balance.
Being passionate about supporting breastfeeding families is our priority.
Main duties of the job
Working as part of the Specialist Infant Feeding Service, the Baby Friendly Initiative (BFI) Administrator will support the BFI Project Support Managers to co-ordinate and embedthe UNICEF Baby Friendly Initiative (BFI) across KCHFT and KCC Children's Centres. This will include supporting the administration of the monitoring, audit, action planning andevaluation of the BFI standards and aiding the written progress reports to the service. The BFI administrator will also be responsible for supporting and co-ordinating the upcomingBFI joint KCHFT Health Visiting and Kent Count Council Children Centres re-accreditation and Gold assessment by UNICEFThe BFI Administrator will also work alongside colleagues to support the administration and bookings for both staff BFI training and the co-ordination and bookings of breastfeedingvolunteer training.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
About us
One of the largest community NHS trusts in the UK, KCHFT are rated 'outstanding' by the CQC. We've got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values Compassionate Aspirational Responsive Excellent
We're committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
We've signed up to be a real UK living wage employer. The real Living Wage is the only UK wage rate voluntarily paid by 7,000+ UK businesses who believe their staff deserve a fair wage. Committing to the real UK Living Wage is one way we're delivering our pledge to be the best employer
Flexibility is another way we do this. In the NHS, we're reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too! Our career pathways will help you achieve your aspirations
Job description
Job responsibilities
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate. Interviews are due to take place on the 11th October 2023.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity
Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Job description
Job responsibilities
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate. Interviews are due to take place on the 11th October 2023.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity
Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Person Specification
Qualifications
Essential
- Level 3 qualification (e.g. 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience
Desirable
- NVQ Level 3 Business Administrator, Customer Service Specialist or Team Leader or Supervisor
Experience
Essential
- Administrative experience
- Experience of team working and versatility to take on a variety of tasks
Desirable
- NHS administrative experience
- Experience of handling confidential information
- Supervision of staff
- Experience of working with members of the public
Knowledge
Essential
- Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel and Powerpoint
Desirable
- Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes
Skills
Essential
- Excellent interpersonal and verbal communication skills both on telephone and in person with patients, members of the public and colleagues
- Excellent written communication skills
- Ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority
- Excellent attention to detail, accuracy and organisational skills
Desirable
- Ability to record accurate minutes of meetings and present to a high standard
- Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Personal Attributes
Essential
- Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems
- Ability to be patient and tolerant especially when discussing complex information
- Ability to travel to diverse sites
- Ability to be innovative and objective as well as logical in resolving problems
- Ability to prioritise and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities
Desirable
- Possess a willingness to learn
Ability to manage
Essential
- Ability to maintain discretion and confidentiality at all times
- Ability to plan and organise own workload without direct supervision
Desirable
- Ability to cope with pressure during busy periods and act in a professional manner at all times
Person Specification
Qualifications
Essential
- Level 3 qualification (e.g. 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience
Desirable
- NVQ Level 3 Business Administrator, Customer Service Specialist or Team Leader or Supervisor
Experience
Essential
- Administrative experience
- Experience of team working and versatility to take on a variety of tasks
Desirable
- NHS administrative experience
- Experience of handling confidential information
- Supervision of staff
- Experience of working with members of the public
Knowledge
Essential
- Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel and Powerpoint
Desirable
- Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes
Skills
Essential
- Excellent interpersonal and verbal communication skills both on telephone and in person with patients, members of the public and colleagues
- Excellent written communication skills
- Ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority
- Excellent attention to detail, accuracy and organisational skills
Desirable
- Ability to record accurate minutes of meetings and present to a high standard
- Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Personal Attributes
Essential
- Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems
- Ability to be patient and tolerant especially when discussing complex information
- Ability to travel to diverse sites
- Ability to be innovative and objective as well as logical in resolving problems
- Ability to prioritise and maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities
Desirable
- Possess a willingness to learn
Ability to manage
Essential
- Ability to maintain discretion and confidentiality at all times
- Ability to plan and organise own workload without direct supervision
Desirable
- Ability to cope with pressure during busy periods and act in a professional manner at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
