Job summary
The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.
We believe in treating the whole person, not just the condition.
We are looking for a dedicated Health and Social Care Coordinator to join our team in Coxheath.
As part of our Health and Social Care Coordinator Team in West Kent you will support adults with long term conditions living primarily in the Maidstone South, Headcorn, Harrietsham & Lenham areas by enabling them to access and engage with wider health and social care sectors to improve their overall health and wellbeing, by aiming to improve self management and unnecessary hospital admissions due to crisis.
Main duties of the job
You will need strong communication skills as you will be working with all members of the multi-disciplinary team to meet the needs of vulnerable and high-risk patients within their caseloads.
You will have telephone contact with patients and will also conduct face to face home visits, and clinics where you will assess their needs and support them by signposting them to the agencies that can help them to improve or maintain their quality of life and wellbeing. A broad knowledge of Health and Social Care services is necessary, as is an understanding of the diverse opportunities offered by the voluntary sector in this locality.
We work very closely with our Clinical Commissioning Group and the successful candidate would need to be flexible and adapt to the changing requirements of the service as it evolves.
As part of your role you would be required to evidence your work to support evaluation of the service and participate in social prescribing for patients. Excellent IT skills are required for this post.
About us
One of the largest community NHS trusts in the UK, KCHFT are rated 'outstanding' by the CQC. We've got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values Compassionate Aspirational Responsive Excellent
We're committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
We've signed up to be a real UK living wage employer. The real Living Wage is the only UK wage rate voluntarily paid by 7,000+ UK businesses who believe their staff deserve a fair wage. Committing to the real UK Living Wage is one way we're delivering our pledge to be the best employer
Flexibility is another way we do this. In the NHS, we're reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too! Our career pathways will help you achieve your aspirations
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity
Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve
Job description
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate.
Find out more about the community difference here.
Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity
Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve
Person Specification
SPECIAL KNOWLEDGE AND EXPERTISE
Essential
- Diploma of higher education Foundation degree, Higher national diploma (HND) NVQ level 5 or equivalent
QUALIFICATIONS
Essential
- Proven experience in office systems, with advanced use of Microsoft Office, i.e. MS Word, PowerPoint, Outlook and Excel. Sound judgement and logical approach to complex situations, with ability to determine solutions.
Desirable
- NHS specific IT system experience. Understanding of NHS Community Services
EXPERIENCE
Essential
- In depth knowledge of the service, site and users. Handling confidential and sensitive information in accordance with DPA.
Desirable
- An understanding of the NHS current agenda and challenges
SPECIAL KNOWLEDGE AND EXPERTISE
Essential
- Excellent written and verbal communication skills. Excellent inter-personal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority. Ability to record accurate minutes of meetings and present to a high standard. Proven standard of word processing skills, with a high standard of presentation and accuracy. The ability to plan and organise own workload without direct supervision.
PRACTICAL/ INTELLECTUAL SKILLS
Essential
- The ability to be innovative, objective as well as logical in resolving problems. The ability to maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities of others. Ability to learn from mistakes as a positive learning opportunity and encourage others to do the same. The ability to prioritise and balance a range of competing tasks to deliver to agreed timescales. Adept at both negotiation and persuasion
PRACTICAL/ INTELLECTUAL SKILLS
Essential
- Ability to apply a common sense and logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems. Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence Ability to travel to diverse sites
Person Specification
SPECIAL KNOWLEDGE AND EXPERTISE
Essential
- Diploma of higher education Foundation degree, Higher national diploma (HND) NVQ level 5 or equivalent
QUALIFICATIONS
Essential
- Proven experience in office systems, with advanced use of Microsoft Office, i.e. MS Word, PowerPoint, Outlook and Excel. Sound judgement and logical approach to complex situations, with ability to determine solutions.
Desirable
- NHS specific IT system experience. Understanding of NHS Community Services
EXPERIENCE
Essential
- In depth knowledge of the service, site and users. Handling confidential and sensitive information in accordance with DPA.
Desirable
- An understanding of the NHS current agenda and challenges
SPECIAL KNOWLEDGE AND EXPERTISE
Essential
- Excellent written and verbal communication skills. Excellent inter-personal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority. Ability to record accurate minutes of meetings and present to a high standard. Proven standard of word processing skills, with a high standard of presentation and accuracy. The ability to plan and organise own workload without direct supervision.
PRACTICAL/ INTELLECTUAL SKILLS
Essential
- The ability to be innovative, objective as well as logical in resolving problems. The ability to maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities of others. Ability to learn from mistakes as a positive learning opportunity and encourage others to do the same. The ability to prioritise and balance a range of competing tasks to deliver to agreed timescales. Adept at both negotiation and persuasion
PRACTICAL/ INTELLECTUAL SKILLS
Essential
- Ability to apply a common sense and logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems. Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence Ability to travel to diverse sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
