Job summary
The post holder will be responsible for reviewing all facilities management contracts held by Wirral CHC, for the management of services and processes that support the core business of Wirral CHC. They will ensure that Wirral CHC attains the best value for money without compromising quality.
The post holder will be expected to focus on using best business practice to improve efficiency, by reducing operating costs whilst increasing productivity. The post holder is expected to work autonomously with the freedom to act to ensure strategic and business objectives are met.
To act as the key link between the Trust and the host Estates and Facilities departments on matters relating to these services and the Service Level Agreements in place.
To deliver specific strategic projects as directed.
This is a wide field with a diverse range of specialist responsibilities, involving both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Areas of responsibility include:
building and grounds maintenance;
cleaning;
health and safety;
security;
utilities and communications infrastructure;
space management.
Main duties of the job
Key roles will be to support the Head of Capital Project & Estates, to lead on space utilisation, project management, budget management, and oversee maintenance and compliance of the Trust Estates. The post holder will be a key Manager within the team and will be expected to have detailed knowledge of Estates and Facilities, understand contract structure, and have experience with NHS budgets and payment mechanisms.
The role will require regular contact with senior managers and external stakeholders and as such work will require a high degree of accuracy. This post will provide the opportunity to facilitate key projects, enhancing existing skills and to work alongside a skilled and experienced team. There will be the opportunity to regularly interact with clinical teams, and assist in the monitoring and improvement of quality and safety in patient care across the Trust. We are looking for someone who is confident and with a team focus but also has the ability to be self-directing and work independently. You should possess excellent organisational skills and have the ability to work to tight deadlines.
About us
Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.
As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.
Job description
Job responsibilities
For the full job description and person specification of this exciting opportunity, please refer to the attached documents.
Job description
Job responsibilities
For the full job description and person specification of this exciting opportunity, please refer to the attached documents.
Person Specification
Qualifications and professional training
Essential
- Educated to degree level or equivalent experience
- Health & Safety Qualification (NEBOSH or similar) or equivalent experience
- Committed to continuing professional development
Desirable
- Formal Project Management Qualification - Prince 2 Foundation / Practitioner
Experience and knowledge
Essential
- Knowledge of statutory requirements in relation to information management e.g. Data Protection and Caldicott principles
Desirable
- Facilities management experience at a Senior Management level
- Contract Management experience at a senior level
- Experience of working within an Estates Department
- Experience in project management skills - proven project work
- Familiar with Microsoft Office 2007 programme
- Experience of organisation and service change management
- PFI/Capital programme delivery
- Knowledge of planning delivery
Skills and attributes
Essential
- Excellent analytical and reporting skills with the ability to relay highly complex information to a range of audiences
- Demonstrate financial awareness and balances, commercial, social, political pressures. Identifies ways to maximise resources and provide value for money?
- Contributes to the development of a cohesive team by adopting a consultative approach towards others. Demonstrates a multiple understanding of other people's roles and the link to their own. Demonstrates loyalty and commitment to the team and organisation
- Present ideas and proposals in an influential way. Negotiates to achieve a win-win outcome. Challenges and influences others while remaining aware of individuals values, needs and political sensitivities
- Actively manages relationships by developing rapport and trust with a range of individuals within and outside the Trusts. Transmits credibility, integrity and professionalism
- Produces written communications which are clear, fluent, concise and readily understood. Speaks clearly, fluently and concisely, holding people's attention and effective at all levels
- Proven planning and organisational skills including effective management of workload within strict deadlines
- Professional and personal credibility
Desirable
- Strong problem solving skills and able to make judgements relating to financial risk and assess its impact on the organisation
- Encourage others to understand and commit to the strategic vision. Focuses on the wider picture
- Experience of successful liaison with external contractors and legal advisors
- Experience of developing and implementing policies and procedures
- Evidence of strategic thinking and innovation
Personal qualities
Essential
- Ability to perform presentations to staff, independent contractors and external organisations in a professional and clear manner
- Uses logical reasoning to assess the implications of different options prior to a decision. Recognised the links analysis and decision making to the wider context
- Highly motivated and keen to deliver. Demonstrates the ability to juggle priorities and respond flexibly in demanding situations. Sees things through to the end by adopting a pragmatic approach to problem solving
- Willingness to adapt to new ways of working and embrace changes
- Perseverance flexibility and determination
- Willingness to work flexibly on occasion as role demands
- Access to a car for work purposes
- Willingness to travel to various sites as required
Desirable
- Adopts a high profile and influential role in leading others through change
- Recognises the importance of delivering results through others by delegations and supporting the development of staff potential
Person Specification
Qualifications and professional training
Essential
- Educated to degree level or equivalent experience
- Health & Safety Qualification (NEBOSH or similar) or equivalent experience
- Committed to continuing professional development
Desirable
- Formal Project Management Qualification - Prince 2 Foundation / Practitioner
Experience and knowledge
Essential
- Knowledge of statutory requirements in relation to information management e.g. Data Protection and Caldicott principles
Desirable
- Facilities management experience at a Senior Management level
- Contract Management experience at a senior level
- Experience of working within an Estates Department
- Experience in project management skills - proven project work
- Familiar with Microsoft Office 2007 programme
- Experience of organisation and service change management
- PFI/Capital programme delivery
- Knowledge of planning delivery
Skills and attributes
Essential
- Excellent analytical and reporting skills with the ability to relay highly complex information to a range of audiences
- Demonstrate financial awareness and balances, commercial, social, political pressures. Identifies ways to maximise resources and provide value for money?
- Contributes to the development of a cohesive team by adopting a consultative approach towards others. Demonstrates a multiple understanding of other people's roles and the link to their own. Demonstrates loyalty and commitment to the team and organisation
- Present ideas and proposals in an influential way. Negotiates to achieve a win-win outcome. Challenges and influences others while remaining aware of individuals values, needs and political sensitivities
- Actively manages relationships by developing rapport and trust with a range of individuals within and outside the Trusts. Transmits credibility, integrity and professionalism
- Produces written communications which are clear, fluent, concise and readily understood. Speaks clearly, fluently and concisely, holding people's attention and effective at all levels
- Proven planning and organisational skills including effective management of workload within strict deadlines
- Professional and personal credibility
Desirable
- Strong problem solving skills and able to make judgements relating to financial risk and assess its impact on the organisation
- Encourage others to understand and commit to the strategic vision. Focuses on the wider picture
- Experience of successful liaison with external contractors and legal advisors
- Experience of developing and implementing policies and procedures
- Evidence of strategic thinking and innovation
Personal qualities
Essential
- Ability to perform presentations to staff, independent contractors and external organisations in a professional and clear manner
- Uses logical reasoning to assess the implications of different options prior to a decision. Recognised the links analysis and decision making to the wider context
- Highly motivated and keen to deliver. Demonstrates the ability to juggle priorities and respond flexibly in demanding situations. Sees things through to the end by adopting a pragmatic approach to problem solving
- Willingness to adapt to new ways of working and embrace changes
- Perseverance flexibility and determination
- Willingness to work flexibly on occasion as role demands
- Access to a car for work purposes
- Willingness to travel to various sites as required
Desirable
- Adopts a high profile and influential role in leading others through change
- Recognises the importance of delivering results through others by delegations and supporting the development of staff potential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
