Administrative Officer

Wirral Community Health and Care NHS Foundation Trust

This job is now closed

Job summary

We are looking to recruit admin support (band 2) to work with the community nurse Team who is committed to delivering a high quality of administrative support, to work within the Wirral Community Health and Care NHS Foundation Trust. The role is for a fixed term contract of 9 months.

This administrative role will support the community nursing team. Helping with the daily admin duties. You will often be the first port of call for the patients so need to ensure that you deal with the calls professionally but also with care and understanding.

Excellent organisational and time management skills are essential as is the ability to work proactively. We are seeking a team player and an individual who possesses excellent communication skills both written and verbal and be able to work autonomously and/or as part of a team. You must be proficient with Microsoft applications.

The working hours will be Thursday & Friday 09:15am - 5pm, with some flexibility.

When considering applying for this post, it is crucial that you meet all of the essential requirements of the person specification.

Main duties of the job

The role will be to support the community nursing team answering calls to both patients and other services both inside and outside of the Trust

There will be times when additional duties maybe needed such as ordering stock items (dressings), make sure that the care plans are made up and correct with all the updated paperwork.

To ensure that all information taken is accurate due to the importance with the service that is being provided.

About us

At Wirral Community Health & Care NHS Foundation Trust our priority is to provide safe, high quality care to our communities every day; the kind of care we would want for ourselves and our loved ones. We strive to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care.

Our expert teams provide a diverse range of community health care services, seeing and treating people right through their lives both at home and close to home.Our vision recognises the important role we play in delivering integrated care with partners in the local health economy. Our hard working staff support us to embed an open, just and compassionate culture and in turn we support them by providing an inclusive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

Date posted

16 May 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

844-6287021

Job locations

Eastham Clinic

Eastham Rake

Eastham

CH62 9AN

Job description

Job responsibilities

The position of admin support to work within the Liscard nursing team giving administrative support. You may also be required to support the community nurse team and other services within the community.

The role is based within Victoria Central Health Centre in Liscard. The role is for maternity cover so a fixed term contract for 9 months.

Job description

Job responsibilities

The role is based within Victoria Central Health Centre in Liscard. The role is for maternity cover so a fixed term contract for 9 months.

Person Specification

Qualifications

Essential

GCSE English Language (grade a-c)
GCSE Maths (grade a-c)
ECDL/RSA2/NVQ 2 in business studies or equivalent
Demonstrable working knowledge of microsoft packages incl Word, Excel & Outlook

Experience & Knowledge

Essential

Previous experience of dealing with the public and taking telephone enquiries
Experience of accurate data inputting

Desirable

Minimum of 1 year clerical experience
Previous experience of working in the NHS

Skills & Attributes

Essential

Good oral and written communication skills with people from a wide variety of backgrounds
Good organisational skills
Ability to produce work of a high standard with attention to detail

Desirable

Ability to take minutes
Audio typing

Personal Qualities

Essential

Good communication Skills
Ability to use own initiative but understand the need to seek advice

Desirable

Ability to drive and have own car
Flexible

Person Specification

Qualifications

Essential

GCSE English Language (grade a-c)
GCSE Maths (grade a-c)
ECDL/RSA2/NVQ 2 in business studies or equivalent
Demonstrable working knowledge of microsoft packages incl Word, Excel & Outlook

Experience & Knowledge

Essential

Previous experience of dealing with the public and taking telephone enquiries
Experience of accurate data inputting

Desirable

Minimum of 1 year clerical experience
Previous experience of working in the NHS

Skills & Attributes

Essential

Good oral and written communication skills with people from a wide variety of backgrounds
Good organisational skills
Ability to produce work of a high standard with attention to detail

Desirable

Ability to take minutes
Audio typing

Personal Qualities

Essential

Good communication Skills
Ability to use own initiative but understand the need to seek advice

Desirable

Ability to drive and have own car
Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.