0-19 Admin Manager

Wirral Community Health and Care NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen for a for an enthusiastic, well organised and flexible Admin Manager to support the 0-19+ based within St Helens. This role is a part time permanent position and will be based within Billinge Clinic with some remote working included. This role will also work collaboratively within the Centralised Duty Hub working alongside other Admin Managers and teams across Wirral, Cheshire East and Knowsley.

Wirral Community Health and Care Trust take great pride in being an open, trusting and compassionate organisation. The Trust is committed to promoting and building a team that enhances inclusion, diversity and equality. We strongly believe that working together with our partners, listening to and engaging with our patients, service users and their families we can make a real difference to the lives of local people within our communities. We currently deliver outstanding 0-19 and 0-25 Health and Wellbeing Services across Wirral, Cheshire East and St Helens and Knowsley, supporting over 400,000 children and young people.

You can also visit our dedicated.children and young people's websiteto find out more about our services.

We work closely with our commissioners and partners to deliver the best possible services for the children, young people and families.

Julia Bryant, Quality Lead at the Trust, shares her experience of working within the organisation's children and young people's services.

Watch Julia's video.

Main duties of the job

The position includes supporting the teams and senior team with a wide range of administrative tasks, including dealing with sensitive safeguarding enquiries, co-ordinating meetings on behalf of the team, line managing a team of Administrators, raising purchase orders and managing new starter HR tasks. Accuracy and timeliness of data inputting and monitoring is essential as well as competence with software packages such as Excel, Word, SystmOne, Liquid Logic, The Trust Intelligence Gateway (TIG), and Microsoft Teams.

The post requires excellent communication and interpersonal skills and the ability to be adaptable, reliable, compassionate and approachable. You will need to have strong interpersonal and leadership skills and be solution focused whilst also supporting service development.

The role will include liaising with a range of stakeholders including other agencies and service users. Candidates should be flexible towards the needs of the service and must be able to work well within a dynamic team. We are seeking a proactive team player who can use their own initiative, plus organise and prioritise their workload effectively.

We are a friendly and supportive service, and you will be well supported by your manager and colleagues.If your skills and experience match the person specification, we would welcome your application.

About us

Wirral Community Health and Care NHS Foundation Trust is an innovative and forward-thinking organisation, delivering high quality health and care services to the populations of Wirral, Cheshire East and West, St Helens and Knowsley.

We take great pride in being an open, trusting and compassionate organisation. The Trust is committed to promoting and building a team that enhances inclusion, diversity and equality. We strongly believe that working together with our partners, listening to and engaging with our patients, service users and their families we can make a real difference to the lives of local people within our communities.

We currently deliver outstanding 0-19 and 0-25 Health and Wellbeing Services across Wirral, Cheshire East and St Helens, supporting over 400,000 children and young people. Our dedicated, innovative and forward thinking children and young people's services have a positive impact on the health and wellbeing of families in our communities.

We work closely with our commissioners and partners to deliver the best possible services for the children, young people and families.

If you are an enthusiastic and forward thinking individual who wants to make a real difference to children and their families then this could be the opportunity you have been looking for, offering a variety of work to the successful candidate.

Date posted

31 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

844-6008128

Job locations

Billinge Clinic

Rainford Road

Billinge

WN5 7PF

Job description

Job responsibilities

Full details in Job Description and person specification as attached in advert

For an informal discussion about the post please contact: Louise Aspinall 0-19 Quality and Support Service Manager at Louise.Aspinall5@nhs.net

Job description

Job responsibilities

Full details in Job Description and person specification as attached in advert

For an informal discussion about the post please contact: Louise Aspinall 0-19 Quality and Support Service Manager at Louise.Aspinall5@nhs.net

Person Specification

Qualifications and Professional Training

Essential

GCSE level or equivalent (including Maths and English)
NVQ3 Business Administration or equivalent experience

Desirable

EDCL IT qualification or equivalent experience

Experiennce and Knowledge

Essential

A minimum of two years' experience working at a senior administrative level
Experience of working with PC/Word Processing
Experience in supervising and appraising administrative staff
Good working knowledge of administrative and secretarial processes eg; electronic filing systems and formatting documents and reports
Experience handling confidential information

Desirable

Understanding of medical terminology
Shorthand/Speedwriting/Touch typing
Knowledge of NHS Information systems and NHS Children's services

Skills and Attributes

Essential

Good verbal, non verbal and written communication skills
High quality organisational and administrative skills
Capacity to follow complex procedures
Ability to work under pressure, prioritising workload and manage time effectively
Proficient use of Microsoft Office, (Word, Excel and Powerpoint, Adobe, Microsoft Teams) as well as email and internet systems
Management/Leadership qualities
Ability to extract, analyse and report data and information to a range of audiences

Personal Qualities

Essential

Access to car for work purposes
Commitment
Vision

Person Specification

Qualifications and Professional Training

Essential

GCSE level or equivalent (including Maths and English)
NVQ3 Business Administration or equivalent experience

Desirable

EDCL IT qualification or equivalent experience

Experiennce and Knowledge

Essential

A minimum of two years' experience working at a senior administrative level
Experience of working with PC/Word Processing
Experience in supervising and appraising administrative staff
Good working knowledge of administrative and secretarial processes eg; electronic filing systems and formatting documents and reports
Experience handling confidential information

Desirable

Understanding of medical terminology
Shorthand/Speedwriting/Touch typing
Knowledge of NHS Information systems and NHS Children's services

Skills and Attributes

Essential

Good verbal, non verbal and written communication skills
High quality organisational and administrative skills
Capacity to follow complex procedures
Ability to work under pressure, prioritising workload and manage time effectively
Proficient use of Microsoft Office, (Word, Excel and Powerpoint, Adobe, Microsoft Teams) as well as email and internet systems
Management/Leadership qualities
Ability to extract, analyse and report data and information to a range of audiences

Personal Qualities

Essential

Access to car for work purposes
Commitment
Vision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.