Receptionist

Derbyshire Community Health Services NHSFT

The closing date is 29 April 2025

Job summary

Come and join our team working for Community First at Perth House Assessment Hub.

Community First provides short term support to help people regain independence in their own homes following a period of ill health or hospital admission. For those unable to return directly home from hospital may have a short stay in Perth House where we support in re-enabling to regain independence to return home.

The reception position will work as part of a friendly team in the reception office based at our Assessment Hub Perth House. You will be the face of our service for all visitors to the establishment, working Monday to Friday 11.45am - 15:30pm.

You will have great communication skills, and should be a keen team player with a friendly, positive and sensible approach to work in our ever changing, fast paced environment.

Main duties of the job

You will meet and greet our visitors. Deal with telephone call enquiries and face to face enquiries sensitively, confidently and in professional manner.

You will have the ability to work with a number of IT systems and software, cover a range of general office duties and prioritise your work.

Working as part of a team you will have excellent communication skills, with a 'can do' ethos working in a busy environment.

About us

The Purpose and Activities of DCHS?

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

842-DCI-5652-25

Job locations

Perth House

Athlone Close

Derby

DE21 4BP


Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Qualifications

Essential

  • oGood standard of general education including English GCSE or equivalent

Experience

Essential

  • oPrevious customer experience
  • oWorking Knowledge of IT systems and software packages
  • oExcellent communication and interpersonal skills
  • oGood organisational and prioritisation skills.

Personal Qualities

Essential

  • oAbility to maintain confidentiality at all times
  • oFriendly and approachable
  • oPolite and helpful manner
Person Specification

Qualifications

Essential

  • oGood standard of general education including English GCSE or equivalent

Experience

Essential

  • oPrevious customer experience
  • oWorking Knowledge of IT systems and software packages
  • oExcellent communication and interpersonal skills
  • oGood organisational and prioritisation skills.

Personal Qualities

Essential

  • oAbility to maintain confidentiality at all times
  • oFriendly and approachable
  • oPolite and helpful manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Perth House

Athlone Close

Derby

DE21 4BP


Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Perth House

Athlone Close

Derby

DE21 4BP


Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Pathway 1 Manager

Jonathan Hargadon

jonathan.hargadon1@nhs.net

07887832010

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

842-DCI-5652-25

Job locations

Perth House

Athlone Close

Derby

DE21 4BP


Supporting documents

Privacy notice

Derbyshire Community Health Services NHSFT's privacy notice (opens in a new tab)