Job summary
Come and join our team! The role of the Care Co-ordinator is pivotal within primary care as the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations.
The Care Co-ordinator will be part of the ARCH Integrated Community team and working alongside GP Practices within Amber Valley.
The Care Co-ordinators provide an administrative, non clinical role, and applications are welcome from anyone with Health or social care experience.
We are looking for excellent communicators who have the enthusiasm and motivation to improve people's lives.
Main duties of the job
The Care Co-ordinator is a pivotal role within the Team and will be the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations.
To maintain IT-based information systems and take responsibility for the production of relevant performance data.
The Care Co-ordinator will contribute to tackling inequalities in health and social care particularly regarding individuals with long-term conditions. An ethos of promotion of independence and partnership-working is integral to this post.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Job description
Job responsibilities
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Job description
Job responsibilities
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Education, Qualifications and Training
Essential
- NVQ Level 3 Business Administration or equivalent
- European Computer Driving License or equivalent
- Diploma/ HNC level in Business administration (or relevant experience)
- Ongoing internal and external training to keep up to date with changes/ developments.
Desirable
- Long term conditions training
- Welfare rights basic training
Experience and Knowledge Required
Essential
- Relevant experience of working with healthcare professionals/previous experience in the NHS or social care
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a multi-disciplinary setting where influence and negotiation is required
- Experience in use of databases
- Experience of administrative duties
- Knowledge/familiarity with medical terminology
- Working in a busy and demanding environment whilst delivering in a timely manner
Desirable
- Vulnerable adults awareness
- Experience of care of the elderly
- Knowledge of social services structures
- Understanding of health and social care processes
- Training in continuing care criteria
Values, Drivers and Motivators
Essential
- Access to and ability to use transport as travel between sites across the county will be required for meetings and training
- Willingness to undergo further training and development as the job develops
- Requires a flexible approach, and to be highly motivated. The role may need to be reviewed and developed in the future in line with changing priorities
Person Specification
Education, Qualifications and Training
Essential
- NVQ Level 3 Business Administration or equivalent
- European Computer Driving License or equivalent
- Diploma/ HNC level in Business administration (or relevant experience)
- Ongoing internal and external training to keep up to date with changes/ developments.
Desirable
- Long term conditions training
- Welfare rights basic training
Experience and Knowledge Required
Essential
- Relevant experience of working with healthcare professionals/previous experience in the NHS or social care
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a multi-disciplinary setting where influence and negotiation is required
- Experience in use of databases
- Experience of administrative duties
- Knowledge/familiarity with medical terminology
- Working in a busy and demanding environment whilst delivering in a timely manner
Desirable
- Vulnerable adults awareness
- Experience of care of the elderly
- Knowledge of social services structures
- Understanding of health and social care processes
- Training in continuing care criteria
Values, Drivers and Motivators
Essential
- Access to and ability to use transport as travel between sites across the county will be required for meetings and training
- Willingness to undergo further training and development as the job develops
- Requires a flexible approach, and to be highly motivated. The role may need to be reviewed and developed in the future in line with changing priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
