Job summary
This is an exciting opportunity to join the Speech and Language Therapy Service, supporting administrative and clerical processes.
We are a large and dynamic service of more than 150 staff working across Derbyshire.
Main duties of the job
You will be required to provide a professional administrative support service to the DCHS SLT managers/team leaders and staff.
You will be required to help SLTs, SLPs and SLTAs to deliver an effective clinical service to SLT caseloads by providing efficient administrative and secretarial support.
You will be required to maintain an efficient and effective service of staffing information, maintain confidentiality of clinical and staffing information and communicate well with service providers and users at all levels.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
After carefullyreviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibilitycriteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)
Job description
Job responsibilities
PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Job description
Job responsibilities
PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Person Specification
Education, Qualifications and Training
Essential
- English Language qualification (for example GCSE or equivalent)
- NVQ3/RSA III/OCR3/ECDL Advanced or equivalent, CLAIT or equivalent
Desirable
- Word-processing certificate
Experience and Knowledge Required
Essential
- Experience of providing secretarial / support services
- Knowledge of detailed secretarial procedures, software programmes, specialised functional terms
- Previous NHS experience
- Telephone experience
Desirable
- Understanding of speech and language therapy
Skills and Attributes
Essential
- Able to communicate with the public and professionals at all levels
- Precise message taking and relaying of messages and ability to deal with interruptions
- Ability to organise and prioritise workload effectively, at times working to tight deadlines
- Excellent IT skills using Microsoft Office & Excel
- Excellent written/verbal communication skills
- Ability to work with minimal supervision
Aptitude and Personal Qualities
Essential
- Able to use initiative
- Ability to remain calm under pressure
- Positive approach to work
- Must be a team player and be able to communicate in a team
Values, Drivers and Motivators
Essential
- Prepared to travel between work places
- Ability to cover for sickness and absence
Desirable
- Flexibility to work additional hours at busy times
Person Specification
Education, Qualifications and Training
Essential
- English Language qualification (for example GCSE or equivalent)
- NVQ3/RSA III/OCR3/ECDL Advanced or equivalent, CLAIT or equivalent
Desirable
- Word-processing certificate
Experience and Knowledge Required
Essential
- Experience of providing secretarial / support services
- Knowledge of detailed secretarial procedures, software programmes, specialised functional terms
- Previous NHS experience
- Telephone experience
Desirable
- Understanding of speech and language therapy
Skills and Attributes
Essential
- Able to communicate with the public and professionals at all levels
- Precise message taking and relaying of messages and ability to deal with interruptions
- Ability to organise and prioritise workload effectively, at times working to tight deadlines
- Excellent IT skills using Microsoft Office & Excel
- Excellent written/verbal communication skills
- Ability to work with minimal supervision
Aptitude and Personal Qualities
Essential
- Able to use initiative
- Ability to remain calm under pressure
- Positive approach to work
- Must be a team player and be able to communicate in a team
Values, Drivers and Motivators
Essential
- Prepared to travel between work places
- Ability to cover for sickness and absence
Desirable
- Flexibility to work additional hours at busy times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
