Hotel Services Assistant - Generic

Job summary

This is an exciting opportunity for you to become part of DCHS IFM Team working across the High Peak and Dales.

As a Hotel Services Assistant Generic Worker you will become an active member of our team and provide a high quality, domestic (cleaning) and portering service working either individually or as part of a team to ensure a clean and safe environment is maintained for patients, staff and visitors.

You will be required to have a flexible approach and be prepared to work on other sites should service demands dictate.

We are looking for an enthusiastic team member who is eager to learn and to develop. Previous experience is desirable, but not essential as full training will be provided.

What really matters to us is providing every one of our patients and visitors with an excellent experience, a service that really cares and one that delivers the right outcome, and we achieve this every day.

If you are highly motivated and want to make a difference to our patients' experience and can demonstrate values and personal qualities that support the DCHS way of working, we would like to hear from you.

Main duties of the job

To provide a high quality Domestic and Portering Service to hospital, health centre and clinic settings within clinical and non-clinical areas including:

Cleaning of sanitary ware, treatment rooms, waiting areas, office areas, kitchen areas, mirrors, internal glass, high and low dusting, washing of tiled services and paintwork.

Cleaning of crockery, cutlery, utensils, etc. either manually or through ward based dishwashers (as per work schedule).

Working either individually or as part of a team in ensuring a clean and safe environment is maintained for patients, staff and visitors following agreed work schedules, methods and procedures in accordance with the National Standards of Cleanliness.

Escalate issues appropriately and via correct escalation process.

Economic and safe use of cleaning agents following manufacturers recommended instructions.

Care and safe use of mechanical equipment eg floor scrubbers.

Replenishing disposable items, eg hand towels, toilet rolls, soap, etc and ensure correct storage of all cleaning agents and equipment and curtain changing.

Disposal of waste in accordance with the Trust Waste Policy.

Accurate completion of all required documentation to support specific service processes, eg Barrier or Terminal cleans.

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.