Derbyshire Community Health Services NHSFT

SPA and Admin Hub Administration Assistant

Information:

This job is now closed

Job summary

We have a great opportunity for an enthusiastic highly motivated team member to work alongside our SPA/Admin Team

The role is for 37.5 hours a week working remotely and from either admin bases at Stubley Medical Centre or Ripley Hospital.

Children's 0-19 Community Services provides health visiting and school nursing services to the children, young people and families of Derbyshire.

In addition you must be able to prioritise your daily workload and provide efficient and reliable administrative support.

We require enthusiastic individuals who are organised, methodical and able to use their own initiative.

Also, you should have excellent communication and interpersonal skills, good computer skills and be flexible.

You will need to be able to work as part of a team and a good knowledge of SystmOne is desirable.

Main duties of the job

To contribute effectively to the organisation of Children's community services, you will be required to:

  • Provide comprehensive administrative support for the children's community services 0-19 teams from a centralised admin contact point.
  • Provide comprehensive administrative support for children's community services as part of the Single Point of Access (SPA)
  • Have a flexible approach to undertake duties and travel to sites in Derbyshire on occasion to support administration functions when required and to cover sickness and annual leave.
  • To be competent and confident to input information/records within guidelines onto SystmOne, scanning paperwork and action tasks in a timely manner within a 24 hour window.
  • Effectively communicate with staff groups across Derbyshire by email, text, and telephone
  • To liaise with parents/carers in order to capture essential information, for example name of school attended.
  • To manage tasks on a rota basis within the admin hub including collection of mail, processing domestic violence, A/E, MIU, and midwifery information etc
  • Support the countywide delivery of Children's community services admin function; cover sickness and absence.

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Details

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

842-HWI-4402-24

Job locations

Stubley Medical Centre, Dronfield Woodhouse

Dronfield

S188QY


Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Education, Qualifications and Training

Essential

  • English - GCSE Grade C or equivalent
  • IT qualification e.g.: ECDL, CLAIT or the ability to demonstrate IT skills
  • Good standard of education

Desirable

  • SystmOne experience

Experience and Knowledge Required

Essential

  • Demonstrate a flexible approach to work
  • Previous clerical experience
  • Experience of working with the public
  • Understanding and recognising the importance of confidentiality and data protection
  • Ability to work on own or part of a team
  • Demonstrate excellent verbal and written communication skills
  • Ability to work in a calm, confident and professional manner

Desirable

  • Previous experience working in an admin team environment

Skills and Attributes

Essential

  • Recognise and work within boundaries of own duties and responsibilities
  • Good organisational skills
  • Able to work flexibly between the admin hub and SPA
  • Ability to provide a welcoming environment for service users health professionals and members of the public

Desirable

  • Good working knowledge in all Microsoft packages
Person Specification

Education, Qualifications and Training

Essential

  • English - GCSE Grade C or equivalent
  • IT qualification e.g.: ECDL, CLAIT or the ability to demonstrate IT skills
  • Good standard of education

Desirable

  • SystmOne experience

Experience and Knowledge Required

Essential

  • Demonstrate a flexible approach to work
  • Previous clerical experience
  • Experience of working with the public
  • Understanding and recognising the importance of confidentiality and data protection
  • Ability to work on own or part of a team
  • Demonstrate excellent verbal and written communication skills
  • Ability to work in a calm, confident and professional manner

Desirable

  • Previous experience working in an admin team environment

Skills and Attributes

Essential

  • Recognise and work within boundaries of own duties and responsibilities
  • Good organisational skills
  • Able to work flexibly between the admin hub and SPA
  • Ability to provide a welcoming environment for service users health professionals and members of the public

Desirable

  • Good working knowledge in all Microsoft packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Stubley Medical Centre, Dronfield Woodhouse

Dronfield

S188QY


Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Stubley Medical Centre, Dronfield Woodhouse

Dronfield

S188QY


Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

SPA and Admin Coordinator

Sarah Bell

sarahbell9@nhs.net

07880461712

Details

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

842-HWI-4402-24

Job locations

Stubley Medical Centre, Dronfield Woodhouse

Dronfield

S188QY


Supporting documents

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