Job summary
An exciting opportunity has arisen for you to join the DCHS Hotel Services Team in the role of Hotel Services Supervisor.
The Hotel Services Supervisor will be based at the Hartington Unit, on the Chesterfield Royal Hospital site but may be required to work across other areas.
The Hartington Unit is the Trust's main inpatient service for Chesterfield and North Derbyshire residents with acute mental health needs.
As a Hotel Services Supervisor, you will become an active member of our team working closely with other disciplines and manage domestic staff.
We are looking for an enthusiastic team member, who is keen to learn and to develop themselves.
Previous experience and knowledge of working within a domestic environment a is desirable.
What really matters to us is providing everyone of our patients with an excellent experience, a service that really cares and one that delivers the right outcome, and we achieve this every day.
If you are highly motivated and want to make a difference to our patients' experience and demonstrate values and personal qualities that support the DCHS way of working we would like to hear from you.
Main duties of the job
The IFM Supervisor will assist with the day to day organisation of the domestic services. Their role is to supervise the IFM staff at the Hartington Unit and work in a 'hands on' role as required within the department.
The Hotel Services Supervisor will assist with the day to day organisation of the domestic services . Their role is to supervise the Hotel Services staff across the Chesterfield Locality and Hartington Unit and work in a 'hands on' role as required within the department.
The post holder will be primarily based at Hartington Unit but will be expected to work across other areas as required, to ensure continuity of service.
30 hours per week, on rota 7.5 hours shifts between the hours 7.00am -3.00pm and 11.00 - 7.00pm. (including half an hour unpaid break )
About us
The Purpose and Activities of DCHS?
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.
Job description
Job responsibilities
PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Day to day supervision of staff
Dealing with on the spot queries 1st point of contact for the service
Completion of rotas and allocation of staff to ensure adequate cover across the service
Completion of salary returns
To ensure that the duties undertaken by the staff are in accordance with agreed methods of work/Standard Operating Procedures
Organisation of furniture moves and ad hoc requests involving the completion of the relevant risk assessment
Ensuring the removal and disposal of all categories of waste and linen in line with the current legislation
Providing cover for other Hotel Services supervisors. Driving within the locality and the wider DCHS area
Arranging and scheduling the maintenance and servicing of lease vehicles and electric tugs
Ensuring the timely transportation and delivery of goods, supplies and medical records
Monitoring of stocks and ordering of supplies of medical gases
Ensuring that Hotel Services staff are appropriately dressed as per Trusts Uniform Policy
Assist the Lead for Hotel Services with all aspect of staff appraisal, induction and training.
Completion of maintenance request forms as appropriate and monitoring progress of works
Participating in staff interview panels as and when required
Covering of any absences by re-organisation and/or re-allocation of work to ensure service quality and continuity of service within the allocated pay budget
Ensure all staff are aware of and follow appropriate and applicable Trust Policies and Procedures
Ensuring appropriate information is communicated in a timely and robust manner to all staff via scheduled team meetings
Managing and updating of appropriate records including in-house computerised systems and local management information systems for both staff and service information
Undertaking in-house audit systems as per required frequency and ensuring any shortfalls are addressed and documented
Stock Control including ordering of, issuing and control of supplies within the designated areas of responsibility
Monitor contracts e.g. window cleaning, pest control as instructed by the Locality Lead for Hotel Services
Co-coordinating and assisting in floor maintenance and curtain changing duties
Ability to work times /shifts within department to maintain service across domestic and portering role
Any other duties applicable to the role and determined by the Locality lead.
Job description
Job responsibilities
PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Day to day supervision of staff
Dealing with on the spot queries 1st point of contact for the service
Completion of rotas and allocation of staff to ensure adequate cover across the service
Completion of salary returns
To ensure that the duties undertaken by the staff are in accordance with agreed methods of work/Standard Operating Procedures
Organisation of furniture moves and ad hoc requests involving the completion of the relevant risk assessment
Ensuring the removal and disposal of all categories of waste and linen in line with the current legislation
Providing cover for other Hotel Services supervisors. Driving within the locality and the wider DCHS area
Arranging and scheduling the maintenance and servicing of lease vehicles and electric tugs
Ensuring the timely transportation and delivery of goods, supplies and medical records
Monitoring of stocks and ordering of supplies of medical gases
Ensuring that Hotel Services staff are appropriately dressed as per Trusts Uniform Policy
Assist the Lead for Hotel Services with all aspect of staff appraisal, induction and training.
Completion of maintenance request forms as appropriate and monitoring progress of works
Participating in staff interview panels as and when required
Covering of any absences by re-organisation and/or re-allocation of work to ensure service quality and continuity of service within the allocated pay budget
Ensure all staff are aware of and follow appropriate and applicable Trust Policies and Procedures
Ensuring appropriate information is communicated in a timely and robust manner to all staff via scheduled team meetings
Managing and updating of appropriate records including in-house computerised systems and local management information systems for both staff and service information
Undertaking in-house audit systems as per required frequency and ensuring any shortfalls are addressed and documented
Stock Control including ordering of, issuing and control of supplies within the designated areas of responsibility
Monitor contracts e.g. window cleaning, pest control as instructed by the Locality Lead for Hotel Services
Co-coordinating and assisting in floor maintenance and curtain changing duties
Ability to work times /shifts within department to maintain service across domestic and portering role
Any other duties applicable to the role and determined by the Locality lead.
Person Specification
Experience
Essential
- Managing staff
- CIEH Level 2 in Health & safety
- Experience of using Microsoft Office programme including Outlook ,Word and Excel
Desirable
- NVQ in cleaning and support services
- Experience of working in a similar environment
Skills
Essential
- Ability to travel to different sites as required by role
Person Specification
Experience
Essential
- Managing staff
- CIEH Level 2 in Health & safety
- Experience of using Microsoft Office programme including Outlook ,Word and Excel
Desirable
- NVQ in cleaning and support services
- Experience of working in a similar environment
Skills
Essential
- Ability to travel to different sites as required by role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
