Job summary
We are looking to recruit a Care Co-ordinator to work within the Chesterfield Integrated Community Services and Rectory Road Surgery.
The purpose of the CST is to co-ordinate the care of patients within a GP Practice who have been identified as being at risk of their current situation breaking down leading to admission into hospital.
The role of the Care Co-ordinator is pivotal to the CST as it will be the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations.
The Care Co-ordinators are an administrative, non-clinical role, and we welcome applications from candidates with varied clinical/non-clinical experience.
We are looking for excellent communicators with a high level of organisational and IT skills who have the energy, enthusiasm and motivation to improve people's lives.
Main duties of the job
The Care Co-ordinator will be part of the 'Community Support Team' (CST) who are responsible for managing planned long term care. The Care Co-ordinator is a pivotal role to the CST and will be the interface between service users, carers, primary care, secondary care, community care, social care, mental health, out of hours and voluntary organisations.
To maintain IT-based information systems and take responsibility for the production of relevant performance data.
The Care Co-ordinator will contribute to tackling inequalities in health and social care particularly regarding individuals with long-term conditions. An ethos of promotion of independence and partnership-working is integral to this post.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
You will:
- Be proactive in identifying patients through admissions and discharge data
- Be proactive in supporting the CST
- Follow through actions identified by the CST
- Follow through with service users and others involved to ensure all services/care arrangements are in place
- Manage the meetings process, including taking and distributing minutes of meeting
You will have:
- Previous experience in health or social care profession
- A proven record of excellent written and verbal communication skills and interpersonal skills
- Be creative and tenacious in finding solutions to difficult problems
As a DCHS employee it will be your responsibility to ensure that your behaviour and values reflect those set out in the DCHS Way.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
You will:
- Be proactive in identifying patients through admissions and discharge data
- Be proactive in supporting the CST
- Follow through actions identified by the CST
- Follow through with service users and others involved to ensure all services/care arrangements are in place
- Manage the meetings process, including taking and distributing minutes of meeting
You will have:
- Previous experience in health or social care profession
- A proven record of excellent written and verbal communication skills and interpersonal skills
- Be creative and tenacious in finding solutions to difficult problems
As a DCHS employee it will be your responsibility to ensure that your behaviour and values reflect those set out in the DCHS Way.
Person Specification
Skill and Attributes
Essential
- Proven record of excellent written and verbal communication skills and interpersonal skills
- Evidence of excellent knowledge of Microsoft Office
- Able to deal with service users sensitively
- Able to work as part of a team
Experience and Knowledge
Essential
- Previous experience of working with healthcare professionals/in the NHS or social care
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a multi-disciplinary setting where influence and negotiation is required
- Knowledge/familiarity with medical terminology
- Working in a busy and demanding environment whilst delivering in a timely manner
Desirable
- Vulnerable adults awareness
- Experience of care of the elderly
- Knowledge of social services structures
- Understanding of health and social care processes
- Understanding of current issues facing the NHS
- Training in continuing care criteria
Skills and Attributes
Essential
- Car driver and able to travel across different sites
Education & Qualifications
Essential
- NVQ Level 3 Business Administration or equivalent
- ECDL or equivalent
- Diploma/ HNC level (or relevant experience
- Ongoing internal and external training to keep up to date with changes/developments
Desirable
- Long term conditions training
- Welfare Rights basic training
Person Specification
Skill and Attributes
Essential
- Proven record of excellent written and verbal communication skills and interpersonal skills
- Evidence of excellent knowledge of Microsoft Office
- Able to deal with service users sensitively
- Able to work as part of a team
Experience and Knowledge
Essential
- Previous experience of working with healthcare professionals/in the NHS or social care
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a multi-disciplinary setting where influence and negotiation is required
- Knowledge/familiarity with medical terminology
- Working in a busy and demanding environment whilst delivering in a timely manner
Desirable
- Vulnerable adults awareness
- Experience of care of the elderly
- Knowledge of social services structures
- Understanding of health and social care processes
- Understanding of current issues facing the NHS
- Training in continuing care criteria
Skills and Attributes
Essential
- Car driver and able to travel across different sites
Education & Qualifications
Essential
- NVQ Level 3 Business Administration or equivalent
- ECDL or equivalent
- Diploma/ HNC level (or relevant experience
- Ongoing internal and external training to keep up to date with changes/developments
Desirable
- Long term conditions training
- Welfare Rights basic training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Royal Primary Care Surgery Rectory Road
1 Rectory Road
Chesterfield
S43 3UZ
Employer's website
http://www.dchs.nhs.uk/ (Opens in a new tab)
