Job summary
We are looking for a highly motivated Community Health Care Assistant to join our community nursing team based in Central Norwich.
Main duties of the job
We are looking for a highly motivated Community Health Care Assistant to join our community nursing team, covering the service seven days a week. This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential.
Your role will be key to integrated working within the community team which consists of community nurses, assistant practitioners, other health care assistants and phlebotomists. The successful applicant must demonstrate that they can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multidisciplinary team. This is an exciting opportunity to enhance your skills with the support of experienced nursing staff.
IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player.
About us
This is an ideal opportunity for career progression and experience within a community setting. The trust has achieved an Outstanding rating from CQC and we are proud to say we are the first community trust to have achieved this accolade. This is a testament to the forward progressive nature of the trust and our commitment to delivering high quality care in sometimes challenging environments.
Job description
Job responsibilities
The post holder will need:
- To work generically in provision of care, to patients under the supervision of a qualified practitioner, following a prescribed treatment/care plan in order to prevent admission to hospital.
- Plan and prioritise own visits to delegated patients.
- Work within clinic environments with supervision of a qualified practitioner.
- Ensure patient held records are completed for each visit/interaction, and that SystmOne inputting is completed on a daily basis.
- Work predominately independently on specified tasks, making basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.
- Liaise and support other health care professionals as required.
- Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy, undertakinghealth promotion / education as required, e.g. smoking cessation, falls etc.
- Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
- Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood glucose results, wound care, administration of medication such as insulin.
- Be responsible for ensuring equipment is maintained and used safely, following relevant training.
- Demonstrate an awareness and understanding of the importance of consent.
- Acknowledge and recognise peoples expressed beliefs, preferences and choices.
- Share responsibility of indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
- Share responsibility for maintaining store cupboards, cleaning specialist equipment and general housekeeping tasks.
- May be exposed to bodily fluids, infected material and blood products, therefore must utilise universal precautions and adhere to infection control policies.
Job description
Job responsibilities
The post holder will need:
- To work generically in provision of care, to patients under the supervision of a qualified practitioner, following a prescribed treatment/care plan in order to prevent admission to hospital.
- Plan and prioritise own visits to delegated patients.
- Work within clinic environments with supervision of a qualified practitioner.
- Ensure patient held records are completed for each visit/interaction, and that SystmOne inputting is completed on a daily basis.
- Work predominately independently on specified tasks, making basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.
- Liaise and support other health care professionals as required.
- Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy, undertakinghealth promotion / education as required, e.g. smoking cessation, falls etc.
- Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
- Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood glucose results, wound care, administration of medication such as insulin.
- Be responsible for ensuring equipment is maintained and used safely, following relevant training.
- Demonstrate an awareness and understanding of the importance of consent.
- Acknowledge and recognise peoples expressed beliefs, preferences and choices.
- Share responsibility of indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
- Share responsibility for maintaining store cupboards, cleaning specialist equipment and general housekeeping tasks.
- May be exposed to bodily fluids, infected material and blood products, therefore must utilise universal precautions and adhere to infection control policies.
Person Specification
Qualifications
Essential
- NVQ 2, or equivalent knowledge and experience demonstrated in application
- Good general education including GCSE Grade C in English and Maths
Desirable
Knowledge, Skills and Abilities
Essential
- Able to communicate effectively using the English language in both verbal and written form
- Good interpersonal skills
- Highly motivated
- Ability to provide high standards of care
- Ability to use own initiative
- Good observational and reporting skills
- Ability to manage stressful situations
- Be a team Player
- Work flexibly to accommodate patient/service needs
- Overcome barriers to understanding, e.g. patients' with hearing or cognitive impairment
- Overcome barriers to understanding, e.g. patients' with hearing or cognitive impairment
- Be able to kneel, bend and stoop, and work in cramped environments
- Be able to manoeuvre limbs of around 5-6 kg
- Be able to manoeuvre patients using handling aids
Experience
Essential
- Experience of working within a health care setting
Desirable
- Experience of working in a community health care setting.
Communication
Essential
- Tact and diplomacy
- Ability to use own initiative
- Awareness of need to escalate to senior staff
- Empathy and sensitivity
Personal and People Development
Essential
- Ability to manage within stressful situations
- Ability to work within a team
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
Essential
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families
- Must hold full and valid and driving licence and have access to a vehicle
Person Specification
Qualifications
Essential
- NVQ 2, or equivalent knowledge and experience demonstrated in application
- Good general education including GCSE Grade C in English and Maths
Desirable
Knowledge, Skills and Abilities
Essential
- Able to communicate effectively using the English language in both verbal and written form
- Good interpersonal skills
- Highly motivated
- Ability to provide high standards of care
- Ability to use own initiative
- Good observational and reporting skills
- Ability to manage stressful situations
- Be a team Player
- Work flexibly to accommodate patient/service needs
- Overcome barriers to understanding, e.g. patients' with hearing or cognitive impairment
- Overcome barriers to understanding, e.g. patients' with hearing or cognitive impairment
- Be able to kneel, bend and stoop, and work in cramped environments
- Be able to manoeuvre limbs of around 5-6 kg
- Be able to manoeuvre patients using handling aids
Experience
Essential
- Experience of working within a health care setting
Desirable
- Experience of working in a community health care setting.
Communication
Essential
- Tact and diplomacy
- Ability to use own initiative
- Awareness of need to escalate to senior staff
- Empathy and sensitivity
Personal and People Development
Essential
- Ability to manage within stressful situations
- Ability to work within a team
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Other
Essential
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families
- Must hold full and valid and driving licence and have access to a vehicle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
