Norfolk Community Health and Care NHS Trust

Therapy Assistant Practitioner

The closing date is 15 September 2025

Job summary

This is an exciting and unique opportunity to work as a band 4 Therapy Assistant Practitioner within the Community Access Team.

We are looking for an individual who can demonstrate a person- centred approach, interested in working as part of a multidisciplinary team and likes to work in a fast paced environment.

Our service is based in the Norfolk and Norwich University Hospital. At the front door we provide an Admission Avoidance service for patients who present to the Emergency Department. At the back door we attend the acute wards to support the transfer of patients to our community hospitals under the discharge to assess pathway.

As a band 4 you will be expected to work with the multidisciplinary team to facilitate early discharge from hospital and prevent unnecessary admissions.

This is a full time 37.5 hours a week post working over 7 days including Bank Holidays. Shift patterns are 8am-8pm.

Please note that parking is not available on site.

Main duties of the job

  • Work as part of the Community Access Team to support the service
  • Assess patients with straightforward requirements based on predetermined department protocols.
  • Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
  • Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
  • Demonstrate problem solving, and contribute to the solution, working with colleagues.
  • Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
  • Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.
  • Contribute to the requisitioning of supplies and equipment through electronic ordering systems.

About us

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7421078-BM

Job locations

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Job description

Job responsibilities

See attached Job Description and Person Specification for detailed information and main responsibilities.

Job description

Job responsibilities

See attached Job Description and Person Specification for detailed information and main responsibilities.

Person Specification

Skills, abilities and knowledge

Essential

  • Good communications skills
  • Highly motivated
  • Knowledge of additional specialist areas through in-house training & short courses
  • Empathy & sensitivity

Desirable

  • Knowledge of multi-disciplinary roles
  • Experience of working in a community setting

Qualifications

Essential

  • NVQ 3, or equivalent knowledge and experience
  • Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
  • Good general education

Experience

Essential

  • Experience of working in a health or social care environment
  • Literacy skills
  • Evidence of ongoing learning

Desirable

  • Experience of working in peoples homes
  • Experience of working with people in the voluntary/private sector
  • Experience of working with people at end of life

Personal attributes/behaviours

Essential

  • Able to show initiative
  • Able to work alone
  • Assertive
  • Good listening skills
  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other

Essential

  • Professional appearance
  • Be able to kneel, bend & stoop, and work in cramped environments
  • Manoeuvre limbs of around 5 -6kg
  • Manoeuvre patients using handling aids
  • Be reliable
  • Must be able to make own way to work
  • Able to communicate effectively in written and verbal English Language

Personal and People Development

Essential

  • Ability to manage stressful situations
  • Ability to work in work in busy environments
  • A team player
  • Awareness of own limitations
  • Good organisational skills
  • Open to change and development

Communication

Essential

  • Tact & diplomacy
  • Empathy & sensitivity
  • Ability to use own initiative
  • Able to communicate effectively using the English language in both verbal and written forms
Person Specification

Skills, abilities and knowledge

Essential

  • Good communications skills
  • Highly motivated
  • Knowledge of additional specialist areas through in-house training & short courses
  • Empathy & sensitivity

Desirable

  • Knowledge of multi-disciplinary roles
  • Experience of working in a community setting

Qualifications

Essential

  • NVQ 3, or equivalent knowledge and experience
  • Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
  • Good general education

Experience

Essential

  • Experience of working in a health or social care environment
  • Literacy skills
  • Evidence of ongoing learning

Desirable

  • Experience of working in peoples homes
  • Experience of working with people in the voluntary/private sector
  • Experience of working with people at end of life

Personal attributes/behaviours

Essential

  • Able to show initiative
  • Able to work alone
  • Assertive
  • Good listening skills
  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other

Essential

  • Professional appearance
  • Be able to kneel, bend & stoop, and work in cramped environments
  • Manoeuvre limbs of around 5 -6kg
  • Manoeuvre patients using handling aids
  • Be reliable
  • Must be able to make own way to work
  • Able to communicate effectively in written and verbal English Language

Personal and People Development

Essential

  • Ability to manage stressful situations
  • Ability to work in work in busy environments
  • A team player
  • Awareness of own limitations
  • Good organisational skills
  • Open to change and development

Communication

Essential

  • Tact & diplomacy
  • Empathy & sensitivity
  • Ability to use own initiative
  • Able to communicate effectively using the English language in both verbal and written forms

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Lead, Community Access Team

Stamatia Avroudiadou

stamatia.avroudiadou@nchc.nhs.uk

01603646695

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7421078-BM

Job locations

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Supporting documents

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