Driver/Health Care Assistant

Job responsibilities

Coordination supportWork as part of the clinical triage team within the Out of Hours Community Nursing service, and under thedirection of a nurse coordinator, whilst on shift undertake the registering of referrals. Under supervision ofthe nurse coordinator assist in allocation of visits and to ensure visits are prioritised according to theservice and the patient need.Ensure all documentation and recordkeeping undertaken in line with local SOPs and Trust Policies.Use assistive technology to support the allocation/ deployment of visits fairly and efficientlyAssist with processing of urgent referrals by using geographical knowledge with the assistance oftechnology.Work in accordance with the local processes and standard operating procedures as set out by the Trust.Be a knowledge resource for troubleshooting assistive technology alongside the nurse co-ordinator.Effectively communicate with teams deployed to visits.DriverLocate and drive the Out of Hours Nurse safely to designated address and back to the teams baseEnsure the vehicle used is fuelled and maintained in accordance with the lease terms and road safetyregulations, and ready to use at the start of each shiftEnsure that the vehicle logs are completed at the end of each shift to a standard to satisfy auditorsInteract with satnav devices including training and troubleshootingEffectively communicate with co-ordination team

HCAAssist the nurse with moving and handling patients as required. Assist the nurse with clinical tasks whererequiredAssist in the delivery and collection of equipmentDemonstrate an awareness and understanding of consent, and gain consent as appropriate followingorganisational policiesBe exposed to bodily fluids, infected material, blood products, when assisting with clinical tasks, therefore must utilise precautions and adhere to infection control policiesGeneralMaintain confidentially and dignity of patients at all timesBe a committed member of the out of Hours Community Nursing service and contribute productively tothe delivery of the serviceSupport the day service by effectively communicating information to the appropriate teamsReport any problems to the coordinator or Line ManagerReport incidents via the Datix incident reporting systemEnsure the base and cars are left secure at all times and ensure the vehicle is clean and tidyResponsible for ensuring equipment is used safely, following relevant training, and that it is maintainedappropriatelyContribute to the requisitioning of supplies and equipment through electronic ordering systemsShare responsibility of indirect patient contact tasks, such as answering telephones, arrangingappointments, and processing referralsWork with the team to ensure all shifts are effectively covered by coordination of time off, annual leave,and flexibility in covering absences

Qualifications

Essential

• NVQ 2 In Health Care Social Care or equivalent experience
• GCSE Grade C or above in Maths and English or equivalent

Experience

Essential

• Driving for a minimum of one year
• Previous experience in a health/care setting

Desirable

• Experience in customer care
• Knowledge of the local area

Skills, Abilities and Knowledge

Essential

• Highly motivated
• Ability to use own initiative
• Good observational & reporting skills
• Ability to manage stressful situations
• Concentrate when undertaking patient care and inputting data/patient records
• Good time management skills
• Good interpersonal skills
• A team player
• Flexible approachh to accommodate patient/service needs
• Have basic IT and standard keyboard skills
• Able to kneel bend and stoop and work in cramped environments
• Able to manoeuvre limbs of around 5-6kg
• Able to manoeuvre patients using handling aids

Desirable

• Knowledge of additional specialist areas through in-house training and short courses including Palliative Care, Long Term Conditions and Diabetes Management
• Be aware of assistive technology

Communication

Essential

• Good communication skills
• Tact and diplomacy
• Empathy and sensitivity
• Ability to report and escalate issues as required
• Able to communicate effectively using the English language in both written and verbal forms

Personal and People Development

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Resilience to stressful situations
• Able to prioritise and plan

Other

Essential

• Must hold a full and valid driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).