Intensive Support Service - Positive Behaviour Support Practitioner

Norfolk Community Health and Care NHS Trust

The closing date is 28 April 2025

Job summary

We have an exciting opportunity for a Positive Behaviour Support Practitioner to join our Intensive Support Service working across Norfolk and Waveney. You will join our multidisciplinary team which is based with NCHC and HPFT, the team will transfer fully over to HPFT later this year.

The Intensive Support Service (ISS) works intensively with people in the community to prevent admission to acute mental health hospitals.

As a PBS Practitioner you will be responsible for the planning and implementation of Positive Behaviour Support (PBS) plans, care and treatment to service users with complex behavioural challenges and who are active to the Intensive Support Service (ISS)

The aim is to deliver a high-quality and innovative plans and interventions to service users with complex needs and behaviours that challenge that are at risk of placement breakdown and potential admission to an acute hospital.

The post holder will be a highly skilled professional who works in a non-aversive, person centred and therapeutic way. They will lead in the creation of PBS plans, their implementation and support and supervise junior members of the ISS to deliver PBS focused care and treatment to service users open to ISS.

Please note, the hours for this post will cover Monday to Sunday, working between the hours of 9am and 5pm.

Main duties of the job

1. To ensure that the overall purpose of the PBS delivery within the ISS is carried out to the quality and effectiveness to meet the requirements of the ISS service specification. Ensuring all ISS staff are PBS trained and able to deliver high quality interventions to service users requiring assessment, care and treatment from the ISS.

2. To triage and prioritise, referrals to the ISS to ensure the referral meets the eligibility criteria for access to the ISS. Ensure the referral contains adequate information and needs require input from a specialist ISS.

3. To provide PBS based leadership and direction to the staff within the ISS.

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About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Date posted

31 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

839-6980800-RB-A

Job locations

Flexible - able to chose from one of the 5 Adult Community Learning Disability bases across Norfolk.

Norwich

NR1 2DU


Job description

Job responsibilities

Professional

1. To assist with the setting and maintenance of high standards of care and clinical practices within the ISS.

2. To work closely with the senior management team to ensure the continual development of the ISS.

3. To develop a positive and effective liaison with services, agencies and individuals as identified and ensure that any ISS interface problems identified are promptly notified to the relevant team manager.

4. To support and maintain systems for relevant ISS data gathering for auditing and service performance monitoring purposes.

5. To undertake and lead on relevant research and service development activities.

6. To participate in clinical audit to monitor the effectiveness of the ISS and identify any potential learning.

7. To support the development and positive promotion of ISS both with the Trust and externally.

8. Support recruitment of team members with appropriate values and attitudes

Training & Professional Development

1. To maintain a commitment to learning, professional development and contribute to building a culture of shared learning within the PBSS.

2. To keep abreast with developments in practice and research in the field of PBS.

3. To continue to improve and develop own professional knowledge and skills through attending relevant professional training programmes, professional group discussion forum or meetings.

4. At all times maintain registration with the relevant health body and the UK Society for Behaviour Analysis. abide by their code of ethics, registration requirements, for example: continuous professional development.

5. To participate in service-based training and development events organised in-house.

6. To liaise actively with colleagues across health and social care team to ensure adequate up-date knowledge around PBS practice enhancements.

7. To prepare for and undertake regular professional supervision in line with the Trust and other relevant policies.

8. Review and discuss team members attitudes regularly and support team members to demonstrate positive attitudes to all individuals who have contact with the ISS. Respond when positive attitudes are not present

9. Role model dignity, respect, warmth, empathy, compassion in interactions at all times, and monitor this in the team

1-. To undertake own administrative duties, using the organisations network systems.

1-. Develop training that will ensure that the service can provide the support required by the providers and organisations it supports

1-. To keep abreast of organisational and other relevant PBS specific protocols, policies and procedures.

1-. To provide PBS focused leadership in the development of the ISS and to represent the ISS across the wider NCHC Trust as required.

1-. To work with the PBS Network to support ongoing Continual Professional Development for those trained in PBS across Norfolk

Job description

Job responsibilities

Professional

1. To assist with the setting and maintenance of high standards of care and clinical practices within the ISS.

2. To work closely with the senior management team to ensure the continual development of the ISS.

3. To develop a positive and effective liaison with services, agencies and individuals as identified and ensure that any ISS interface problems identified are promptly notified to the relevant team manager.

4. To support and maintain systems for relevant ISS data gathering for auditing and service performance monitoring purposes.

5. To undertake and lead on relevant research and service development activities.

6. To participate in clinical audit to monitor the effectiveness of the ISS and identify any potential learning.

7. To support the development and positive promotion of ISS both with the Trust and externally.

8. Support recruitment of team members with appropriate values and attitudes

Training & Professional Development

1. To maintain a commitment to learning, professional development and contribute to building a culture of shared learning within the PBSS.

2. To keep abreast with developments in practice and research in the field of PBS.

3. To continue to improve and develop own professional knowledge and skills through attending relevant professional training programmes, professional group discussion forum or meetings.

4. At all times maintain registration with the relevant health body and the UK Society for Behaviour Analysis. abide by their code of ethics, registration requirements, for example: continuous professional development.

5. To participate in service-based training and development events organised in-house.

6. To liaise actively with colleagues across health and social care team to ensure adequate up-date knowledge around PBS practice enhancements.

7. To prepare for and undertake regular professional supervision in line with the Trust and other relevant policies.

8. Review and discuss team members attitudes regularly and support team members to demonstrate positive attitudes to all individuals who have contact with the ISS. Respond when positive attitudes are not present

9. Role model dignity, respect, warmth, empathy, compassion in interactions at all times, and monitor this in the team

1-. To undertake own administrative duties, using the organisations network systems.

1-. Develop training that will ensure that the service can provide the support required by the providers and organisations it supports

1-. To keep abreast of organisational and other relevant PBS specific protocols, policies and procedures.

1-. To provide PBS focused leadership in the development of the ISS and to represent the ISS across the wider NCHC Trust as required.

1-. To work with the PBS Network to support ongoing Continual Professional Development for those trained in PBS across Norfolk

Person Specification

Qualifications

Essential

  • oDegree or Diploma in Nursing (RLDN/RGN/RMN), or an Allied Health Professional or Psychology.
  • oTo be registered and maintaining your professional registration with the relevant professional body e.g. NMC, Health and Professions Council etc.
  • oMasters in Positive Behavioural Support or a Masters in Applied Behavioural Analysis or a Masters in Analysis and Intervention in Intellectual and developmental disabilities.

Desirable

  • oBoard certified behaviour analyst.
  • oMentorship/Teaching & assessing qualification

Communication

Essential

  • oPossess excellent communication skills in a variety of mediums, i.e. spoken, written & electronic.
  • oHighly specialist knowledge of accessible information and the use of non-verbal communication skills to meet individual's needs. Experience of implementing communication strategies that are likely to be included, i.e. visual schedules.
  • oAble to negotiate constructively and effectively with professionals at all levels
  • oExperience of having difficulty conversations with providers/stakeholders/individuals and possesses the skills to facilitate these in a constructive manner.
  • oCompetent IT skills that demonstrate the ability to work across multiple electronic systems

Experience

Essential

  • oSignificant experience post registration and/or experience of working within a learning disability service.
  • oHighly specialist knowledge of the user group in the learning disabilities agenda
  • oExperience of leadership in a health care setting
  • oPractical experience of facilitating functional behaviour assessments, developing PBS plans and supporting the implementation of these
  • oExperience of multi-professional collaboration, partnership working with other statutory and voluntary agencies
  • oExperience of setting, monitoring and evaluating standards of care in community services
  • oExperience of working with people with complex comorbidities associated with a learning disability (e.g. mental health and/or complex physical health)
  • oAble to evidence change practice, culture and outcomes of teams
  • oExperience of managing service users who exhibit behaviours that can challenging and high-risk behaviours, that require advanced PBS interventions to enable effective de-escalation
  • oExperience of using creative and sophisticated interventions with service users in distress to enable effective de-escalation

Desirable

  • oParticipation in audit
  • oExperience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice

Skills, Abilities and Knowledge

Essential

  • oKnowledge/understanding of the complex behavioural and mental needs of LD service users.
  • oUnderstanding of de-escalation techniques
  • oKnowledge of risk assessments and audit/research, ability to implement and teach others
  • oKnowledge of current professional developments in PBS
  • oAble to manage time and changing and competing demands constructively and effectively
  • oAble to work effectively in a multidisciplinary team
  • oPositive role model with clinical credibility - evidence of recent clinical practice
  • oAble to utilise a range of PBS to improve practice and service delivery
  • oAbility to prioritise staff resources to target those areas of greatest need.
  • oAbility to evaluate services.
  • oGood written and verbal skills
  • oUnderstanding of CQC, safeguarding and quality assurance processes and requirements

Personal and People Development

Essential

  • oAbility to provide PBS focused leadership to staff.
  • oAbility to motivate staff to provide high quality PBS assessment, care and treatment.
  • oKnowledge and experience of providing high quality PBS focused clinical/ supervision.

Desirable

  • Recognised training certificate/qualification or equivalent training experience

Personal Attributes/Behaviours (linked to the Trust's Behaviour Framework)

Essential

  • oEvidence of knowledge experience in recognising and acting on safeguarding concerns and issues.

Other

Essential

  • oMust hold full and valid driving licence and have access to a vehicle or independent travel
  • oDemonstrate a passion and commitment to working with people with learning disabilities who demonstrate behaviours that can challenge
  • oDemonstrate a commitment to client centred, non- discriminatory practices
  • oAbides by relevant health body code of conduct
  • oAbides by the UK Society for Behaviour Analysis (SBA) Code of Ethical and Professional Conduct
  • oHas or is eligible for the full UK SBA membership
Person Specification

Qualifications

Essential

  • oDegree or Diploma in Nursing (RLDN/RGN/RMN), or an Allied Health Professional or Psychology.
  • oTo be registered and maintaining your professional registration with the relevant professional body e.g. NMC, Health and Professions Council etc.
  • oMasters in Positive Behavioural Support or a Masters in Applied Behavioural Analysis or a Masters in Analysis and Intervention in Intellectual and developmental disabilities.

Desirable

  • oBoard certified behaviour analyst.
  • oMentorship/Teaching & assessing qualification

Communication

Essential

  • oPossess excellent communication skills in a variety of mediums, i.e. spoken, written & electronic.
  • oHighly specialist knowledge of accessible information and the use of non-verbal communication skills to meet individual's needs. Experience of implementing communication strategies that are likely to be included, i.e. visual schedules.
  • oAble to negotiate constructively and effectively with professionals at all levels
  • oExperience of having difficulty conversations with providers/stakeholders/individuals and possesses the skills to facilitate these in a constructive manner.
  • oCompetent IT skills that demonstrate the ability to work across multiple electronic systems

Experience

Essential

  • oSignificant experience post registration and/or experience of working within a learning disability service.
  • oHighly specialist knowledge of the user group in the learning disabilities agenda
  • oExperience of leadership in a health care setting
  • oPractical experience of facilitating functional behaviour assessments, developing PBS plans and supporting the implementation of these
  • oExperience of multi-professional collaboration, partnership working with other statutory and voluntary agencies
  • oExperience of setting, monitoring and evaluating standards of care in community services
  • oExperience of working with people with complex comorbidities associated with a learning disability (e.g. mental health and/or complex physical health)
  • oAble to evidence change practice, culture and outcomes of teams
  • oExperience of managing service users who exhibit behaviours that can challenging and high-risk behaviours, that require advanced PBS interventions to enable effective de-escalation
  • oExperience of using creative and sophisticated interventions with service users in distress to enable effective de-escalation

Desirable

  • oParticipation in audit
  • oExperience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice

Skills, Abilities and Knowledge

Essential

  • oKnowledge/understanding of the complex behavioural and mental needs of LD service users.
  • oUnderstanding of de-escalation techniques
  • oKnowledge of risk assessments and audit/research, ability to implement and teach others
  • oKnowledge of current professional developments in PBS
  • oAble to manage time and changing and competing demands constructively and effectively
  • oAble to work effectively in a multidisciplinary team
  • oPositive role model with clinical credibility - evidence of recent clinical practice
  • oAble to utilise a range of PBS to improve practice and service delivery
  • oAbility to prioritise staff resources to target those areas of greatest need.
  • oAbility to evaluate services.
  • oGood written and verbal skills
  • oUnderstanding of CQC, safeguarding and quality assurance processes and requirements

Personal and People Development

Essential

  • oAbility to provide PBS focused leadership to staff.
  • oAbility to motivate staff to provide high quality PBS assessment, care and treatment.
  • oKnowledge and experience of providing high quality PBS focused clinical/ supervision.

Desirable

  • Recognised training certificate/qualification or equivalent training experience

Personal Attributes/Behaviours (linked to the Trust's Behaviour Framework)

Essential

  • oEvidence of knowledge experience in recognising and acting on safeguarding concerns and issues.

Other

Essential

  • oMust hold full and valid driving licence and have access to a vehicle or independent travel
  • oDemonstrate a passion and commitment to working with people with learning disabilities who demonstrate behaviours that can challenge
  • oDemonstrate a commitment to client centred, non- discriminatory practices
  • oAbides by relevant health body code of conduct
  • oAbides by the UK Society for Behaviour Analysis (SBA) Code of Ethical and Professional Conduct
  • oHas or is eligible for the full UK SBA membership

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Flexible - able to chose from one of the 5 Adult Community Learning Disability bases across Norfolk.

Norwich

NR1 2DU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Flexible - able to chose from one of the 5 Adult Community Learning Disability bases across Norfolk.

Norwich

NR1 2DU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Health Team Manager

Catherine Colston

catherine.colston@nchc.nhs.uk

01553666680

Date posted

31 March 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

839-6980800-RB-A

Job locations

Flexible - able to chose from one of the 5 Adult Community Learning Disability bases across Norfolk.

Norwich

NR1 2DU


Supporting documents

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