Job summary
If you are looking for an exciting and challenging job why not join the Community Urgent Community Response Team working in the West of Norfolk. An excellent opportunity has arisen to enhance our team of Experienced Health Care Assistants to provide delivery of care for patients in their own home with long term conditions, palliative care and rehabilitation needs across West Norfolk. Also to provide enhanced care to patients in their own homes up to 72 hours or until infection has reduced.
You will be working within a team to facilitate early discharge from the acute setting and also admission avoidance. Referrals also received from Community Matrons, General Practitioners.
You will need to be able to demonstrate effective communication skills, problem solving skills and be resilient and able to cope in changing and challenging situations. You will work under the direction of Registered Nurse but will also be required to work autonomously. Previous experience in health care as a Health Care Assistant in community setting would be desired but not essential.
The Urgent Community Response service runs from 08:00 - 22:00 seven days a week, it also covers night sits from 22:00- 07:00 seven days a week.
Main duties of the job
To assist in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community, community hospitals and in clinics, by following prescribed packages of care.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description
Job responsibilities
- To work within the supported care team to prevent unnecessary admission to hospital.
- To make risk assessments, establishing the safety or otherwise of a patients ability to stay at home, or return safely from another care setting, providing and arranging as necessary supportive packages of care.
- To provide in-reach to inpatient units and step up beds where required.
- To act as the patients advocate, facilitating choice, patient empowerment and independence.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
Please refer to the job description for full details.
Job description
Job responsibilities
- To work within the supported care team to prevent unnecessary admission to hospital.
- To make risk assessments, establishing the safety or otherwise of a patients ability to stay at home, or return safely from another care setting, providing and arranging as necessary supportive packages of care.
- To provide in-reach to inpatient units and step up beds where required.
- To act as the patients advocate, facilitating choice, patient empowerment and independence.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
Please refer to the job description for full details.
Person Specification
Qualifications
Essential
- NVQ 2 in health and social care or equivalent
Desirable
Experience
Essential
- Experience of working with people, in the statutory/voluntary/private sector
- Experience of working with people at the End of life
- Literacy skills
- Evidence of ongoing learning
Desirable
- Experience of working in people's homes
Skills, Abilities and Knowledg
Essential
- Knowledge of additional specialist areas through in-house training & short courses
- Good communication skills in written and verbal forms, in the English language
- Highly self-motivated and enthusiastic
Desirable
- Knowledge of multi-disciplinary team roles
- Experience of working in a community setting
Communication
Essential
- Tact and diplomacy
- Empathy & sensitivity
- Ability to use own initiative
Personal and People Developmen
Essential
- Ability to manage stressful situations
- A team player
- Awareness of own limitations
- Good organisational skills
- Open to change and development
Personal Attributes / Behaviou
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- Able to show initiative
- Able to work independently
- Be assertive
- Good listening skills
Other
Essential
- Professional appearance
- Be able to kneel, bend & stoop, and work in cramped environments
- Able to manoeuvre limbs of around 5-6kg
- Able to manoeuvre patients using handling aids
- Must have a full UK driving license and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
Person Specification
Qualifications
Essential
- NVQ 2 in health and social care or equivalent
Desirable
Experience
Essential
- Experience of working with people, in the statutory/voluntary/private sector
- Experience of working with people at the End of life
- Literacy skills
- Evidence of ongoing learning
Desirable
- Experience of working in people's homes
Skills, Abilities and Knowledg
Essential
- Knowledge of additional specialist areas through in-house training & short courses
- Good communication skills in written and verbal forms, in the English language
- Highly self-motivated and enthusiastic
Desirable
- Knowledge of multi-disciplinary team roles
- Experience of working in a community setting
Communication
Essential
- Tact and diplomacy
- Empathy & sensitivity
- Ability to use own initiative
Personal and People Developmen
Essential
- Ability to manage stressful situations
- A team player
- Awareness of own limitations
- Good organisational skills
- Open to change and development
Personal Attributes / Behaviou
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- Able to show initiative
- Able to work independently
- Be assertive
- Good listening skills
Other
Essential
- Professional appearance
- Be able to kneel, bend & stoop, and work in cramped environments
- Able to manoeuvre limbs of around 5-6kg
- Able to manoeuvre patients using handling aids
- Must have a full UK driving license and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
