Job summary
Due to successful internal promotion we are able to offer the following exciting opportunity within our HR Operations Team for the of role of Deputy HR Business Partner.
The post reports to the HR Business Partner to deliver a professional and customer focused best modern people management practice including workforce management and development and employee relations to support the delivery of NCH&C objectives.
You will have the opportunity to get involved in creating and delivering HR solutions according to business need as well as supporting projects, implementing change and coaching and advising managers within the service.
Main duties of the job
In this interesting and varied role you will provide expert advice for staff and leaders to regarding employment policy and practice, sickness absence support, support for organisational change programmes and supporting investigations into employment matters encompassing all aspects of employee relations.
We are looking for a CIPD qualified candidate who:
- Has previous experience of provide advice and support to leaders and staff on a wide range of HR operational issues, with sound employment law knowledge.
- Is comfortable interpreting and working with data, to develop understanding and insight, and to inform solutions
- Is a creative team player, who will act as a role model within the HR Operations Team for the team both within the trust and externally, demonstrating our trust values and behaviours.
- A calm and confident communicator who will work proactively with leaders to bring about change.
About us
NCH&C provides community-based NHS health and care via more than 70 different service locations across Norfolk, serving a population of nearly 900,000 people.
We believe that people are better looked after locally and this belief drives us to work hard to bring our expert care to patients in our seven community hospitals, within GP surgeries and in patients' own homes. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.
NCHC strives to be the best employer for our people providing our people with the best staff experience. This includes a staff recognition scheme, comprehensive wellbeing and inclusion programmes and a commitment to support individuals to learn, grow and develop their careers with us.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description
Job responsibilities
Provide high quality advice on all HR issues in specified areas, and working with the HR Business Partner, ensure there is the best people management practice including workforce management and development and employee relations in all designated areas.
With the HR Business Partner to be a key member of the senior management team, acting as an effective business partner providing high quality advice and challenge to influence improvements to increase the efficiency and effectiveness of the specified areas and coaching managers to improve their leadership and people management skills.
To work on specific delegated trust-wide HR projects in line with the Workforce Strategy and annual plan.
To act as a role model within the HR team and for the team both within the Trust and externally, demonstrating the Trust values and behaviours at all times. To develop and maintain effective working relationships at all levels of the organisation including at the senior level.
To provide support and advise to managers delivering challenging and sensitive messages, such as redundancy, redeployment, disciplinary and sickness matters.
The role will operate in an agile way, with an expectation to work in a combination that is both onsite and working remotely as the service requires.
For further details / informal visits contact:
Name
Frances Day
Job title
HR Business Partner
Email address
frances.day@nchc.nhs.uk
Telephone number
07789170507
Job description
Job responsibilities
Provide high quality advice on all HR issues in specified areas, and working with the HR Business Partner, ensure there is the best people management practice including workforce management and development and employee relations in all designated areas.
With the HR Business Partner to be a key member of the senior management team, acting as an effective business partner providing high quality advice and challenge to influence improvements to increase the efficiency and effectiveness of the specified areas and coaching managers to improve their leadership and people management skills.
To work on specific delegated trust-wide HR projects in line with the Workforce Strategy and annual plan.
To act as a role model within the HR team and for the team both within the Trust and externally, demonstrating the Trust values and behaviours at all times. To develop and maintain effective working relationships at all levels of the organisation including at the senior level.
To provide support and advise to managers delivering challenging and sensitive messages, such as redundancy, redeployment, disciplinary and sickness matters.
The role will operate in an agile way, with an expectation to work in a combination that is both onsite and working remotely as the service requires.
For further details / informal visits contact:
Name
Frances Day
Job title
HR Business Partner
Email address
frances.day@nchc.nhs.uk
Telephone number
07789170507
Person Specification
Qualifications
Essential
- CIPD Qualified
- Post-graduate qualification in relevant field or equivalent demonstrable experience
Knowledge and Experience
Essential
- TUPE procedures experience
- Relevant HR experience - employee relations / change management / workforce development
- Experience of writing and implementing HR policies
- Highly developed and up to date knowledge of employment legislation and its practical application
- Up to date knowledge of HR best practice
Desirable
- Experience of providing a HR service with in the NHS
- Ability to use spreadsheets and database packages
- Use of computerised personnel / payroll systems
- Working in partnership with trade unions
- Project management
Skills/Ability
Essential
- Excellent interpersonal skills - including highly developed influencing, negotiating, presentation skills
- Excellent communication skills - able to communicate sensitive & complex issues to managers & staff
- Demonstrate ability to express information in a clear, concise and understandable way, both verbally and in writing and to listen carefully in order to understand the needs of others
- Credibility - demonstrate ability to quickly gain and maintain credibility and establish rapport across the Trust
- Team working - demonstrable ability to work effectively as a team member assisting colleagues
- Able to cope effectively under pressure whilst continuing to work to tight deadlines within a devolved management structure
- Demonstrates openness and inclusivity in dealings with others
- Demonstrable ability to deliver to a high standard of customer service and quality
- Effective IT skills - Microsoft office package skills
- Appropriately assertive and professional confident
Desirable
- Ability to manipulate and analyse data from computerised HR information systems.
- Understanding of change management in a multi-unionised and split site environment
- Experience of effectively operating disciplinary/ grievance procedures including litigation
Physical Skills and Effort
Essential
- Keyboard Skills
- Ability to travel to organisation sites across Norfolk
- High emotional effort to manage and resolve conflict with staff at all levels with tact and empathy
- Dealing with difficult situations at all levels, which includes dealing with anxious, upset and angry individuals
- High emotional effort to influence and advice staff at all levels.
- High emotional effort with regards to supporting those managers who have difficulty with dealing with the emotional pressure of their job roles.
Person Specification
Qualifications
Essential
- CIPD Qualified
- Post-graduate qualification in relevant field or equivalent demonstrable experience
Knowledge and Experience
Essential
- TUPE procedures experience
- Relevant HR experience - employee relations / change management / workforce development
- Experience of writing and implementing HR policies
- Highly developed and up to date knowledge of employment legislation and its practical application
- Up to date knowledge of HR best practice
Desirable
- Experience of providing a HR service with in the NHS
- Ability to use spreadsheets and database packages
- Use of computerised personnel / payroll systems
- Working in partnership with trade unions
- Project management
Skills/Ability
Essential
- Excellent interpersonal skills - including highly developed influencing, negotiating, presentation skills
- Excellent communication skills - able to communicate sensitive & complex issues to managers & staff
- Demonstrate ability to express information in a clear, concise and understandable way, both verbally and in writing and to listen carefully in order to understand the needs of others
- Credibility - demonstrate ability to quickly gain and maintain credibility and establish rapport across the Trust
- Team working - demonstrable ability to work effectively as a team member assisting colleagues
- Able to cope effectively under pressure whilst continuing to work to tight deadlines within a devolved management structure
- Demonstrates openness and inclusivity in dealings with others
- Demonstrable ability to deliver to a high standard of customer service and quality
- Effective IT skills - Microsoft office package skills
- Appropriately assertive and professional confident
Desirable
- Ability to manipulate and analyse data from computerised HR information systems.
- Understanding of change management in a multi-unionised and split site environment
- Experience of effectively operating disciplinary/ grievance procedures including litigation
Physical Skills and Effort
Essential
- Keyboard Skills
- Ability to travel to organisation sites across Norfolk
- High emotional effort to manage and resolve conflict with staff at all levels with tact and empathy
- Dealing with difficult situations at all levels, which includes dealing with anxious, upset and angry individuals
- High emotional effort to influence and advice staff at all levels.
- High emotional effort with regards to supporting those managers who have difficulty with dealing with the emotional pressure of their job roles.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
