Community Staff Nurse - Out of hours

Norfolk Community Health and Care NHS Trust


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Job summary

We are looking for a RN ,first level degree or diploma required .

Previous experience in the community setting is essential

Assessing , planning and implementing patient care requirements overnight

You will be working in a team covering ,Norfolk and Waveney .

Our aim is to reduce hospital admissions via our admission avoidance criteria .Responding to the standards set by Ageing well to provide a 2 hour response time for those in urgent need , for example palliative care intervention and catheter complications .

You will be working with support from a driver who has health care knowledge and experience to support you with patient care if required .

Main duties of the job

To assess , plan and implement patient care , to visit patients within their own home or in a care home setting . You will give support and advice to carer's and care givers , in order to ensure that patients are managed within their own home or care home and avoid hospital admission .

To work efficiently and effectively to ensure that we meet the ageing well criteria in responding to 2 hour and 4 hours referrals appropriately .

Triage and manage referrals as required .

About us

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Job description

Job responsibilities

Key Areas of Responsibility

  • To respond to unplanned care and prevent admission to hospital.
  • To assess, prescribed and deliver care packages for patients, e.g. with long term conditions, palliative care and rehabilitation needs, to achieve quality of life and independence where possible.
  • To work within the integrated team to facilitate early discharge from hospital
  • To work within the integrated team to prevent unnecessary admission to
  • To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

To contribute in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care in order to prevent admission.



The post holder will need to:

  1. Assess, plan, implement and evaluate all aspects of patient care, and develop care plans, using clinical reasoning skills, which may need to be delivered from a range of options.
  2. Following a holistic assessment, devise an individualised, evidence-based care programme for each patient, modifying it as required.
  3. Assess patients holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
  4. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
  5. Be required to use tact and persuasive skills in order to gain the patients co-operation in their care management plan.
  6. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
  7. Be aware of assistive technology and utilise where appropriate.
  1. To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
  2. Ensure own caseload is planned and prioritised according to service targets and patient need.
  3. To manage and maintain all areas if intravenous therapy delivery including peripherally inserted central catheter (PICC lines)
  4. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
  5. Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.
  6. Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
  7. Ensure informed consent is obtained prior to initiating interventions.
  8. Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.


The post holder will:

  1. Actively contribute to multidisciplinary team meetings and other meetings where appropriate.
  1. Support all team members within the integrated team, respecting them, their roles and contributions.
  2. Be responsible for safe use and maintenance of equipment and supplies.
  3. Remain accountable for own professional actions as determined by the professional bodies.
  4. Provide advice / training to less experienced staff and supervise / support other staff and students where appropriate; contributing to the induction process for new staff/students.
  5. Comment on draft policies.
  6. Maintain own continuous professional development
  7. Ensure own workload is planned and prioritised
  8. Be accountable for work delegated to others within the team, ensuring staff are competent to undertake delegated work.
  9. Attend in-house training as required to develop current job role.
  10. Demonstrate leadership skills within own competence.


The post holder will:

  1. Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.
  2. Undertake mandatory training as required.
  3. Participate in a Personal Development Review process.
  4. Undertake Personal Development Plans for more junior staff members.
  5. Be aware of Trusts behaviour framework and ensure behaviours are embedded in role.
  6. Ensure Trusts behaviour framework is utilised when managing and supervising staff, and that behaviours are embraced and embedded within the team.
  7. Take part in clinical supervision as per Trust Policy.
  8. May be required to demonstrate own duties to students, new starters and/or less experienced staff.
  9. Provide mentorship for students undertaking pre/post registration course.
  10. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
  11. Contribute to clinical audit as required.
  12. Complete the staff survey as required.
  13. Complete risk assessments and incident forms as required

Person Specification



  • Previous experience in the community

Skills, Abilities and Knowledge


  • Ability to use own initiative
  • Ability to manage stressful situations
  • Concentrate when undertaking patient care & inputting data/patient records
  • Have basic IT and standard keyboard skills
  • Able to kneel, bend & stoop, and work in cramped environments
  • Flexible approach to work to accommodate patient/service needs
  • Good time management skills
  • Good observational & reporting skills
  • Ability to undertake telephone triage


  • Knowledge of additional specialist areas through in-house training & short courses, including: Palliative care, Long term conditions, Diabetes management
  • Be aware of Assistive Technology



  • Diploma or 1st level degree in Nursing or equivalent
  • RN Qualification
  • Current NMC registration


  • Leg Ulcer Management
  • Independent/supplementary prescribing qualification



  • Must hold full and valid driving license and have access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Community Health and Care NHS Trust



Bowthorpe road



Employer's website (Opens in a new tab)

For questions about the job, contact:

Joanne Green


Date posted

25 May 2022

Pay scheme

Agenda for change


Band 5


£25,655 to £31,534 a year per annum



Working pattern


Reference number


Job locations


Bowthorpe road



Supporting documents

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