Community Technician

Norfolk Community Health and Care NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to join the Norwich Community Phlebotomist team, within the "Outstanding" Norfolk Community Health and Care. The positions is for a highly motivated Community Technician dedicated to providing high standard clinical intervention of venepuncture, capillary sampling, observations and ECG's. This will be for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.

You should have proficient competencies and evidence-based knowledge in the above skills, as well as experience of interacting with patients and working with other professionals with in the community health services.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Main duties of the job

Undertake phlebotomy training and apply competency based treatment techniques (i.e. Venepuncture, Near patient testing) following request from qualified practitioner.

Undertake technician training (no interpretation required) to obtain pulse, temperature, blood pressure and ECG readings.

To maintain confidentiality and dignity at all times.

Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.

Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.

Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.

To contribute to health promotion initiatives.

Contribute to the requisitioning of supplies and equipment

Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies.

Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. venepuncture.

Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.

Plan and prioritise own visits to delegated patients, and ensure these are documented in personal work diary.

About us

All staff are required to respect confidentiality of all matters that they learn as a result of the employment with the Trust, including matters relating to other members of the staff and members of the public/patients.

Maintain appropriate patient and clinical records in line with the Trusts policies and procedures, and in line with the agreed service specification.

The post holder will be expected to participate in an annual appraisal of their work where the job description will be reviewed and objectives set. In line with the annual personal development plan the post holder will be expected to undertake any training or development required to fulfil their role.

Ensure that all patients, clients and colleagues are treated at all times in an equitable manner, respecting diversity and showing an understanding of diversity in the workplace.

The post holder must carry out their responsibilities with due regard to the Trust's Equality and Diversity Policies, Procedures and Schemes and must ensure that equality is promoted at all times.

Date posted

15 July 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,870 to £19,337 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-4396085-GP

Job locations

Norwich community Hospital

Bowthorpe Road,

Norwich

NR2 3TU


Job description

Job responsibilities

Undertake mandatory training as required.

Partake in the Personal Development Review process.

Follow Trust policies, and local procedures.

Be aware of Trusts behaviour framework and ensure behaviours are embedded in role.

Ensure absence reporting is undertaken as determined by Clinical Leader and Trust Policy.

Contribute to clinical audit as required.

Complete the staff survey as required.

Take part in clinical supervision as per Trust Policy.

Attend in-house and competency training as required developing current job role.

Be aware of limitations of own scope of practice and competency, and when to request assistance in daily practice and in emergency situations.

Acknowledge and recognise peoples expressed beliefs, preferences and choices.

Demonstrate an awareness of clinical governance and risk management, and apply to work situation.

Actively contribute to team working and express ideas on improving services for users and the team.

To be committed to working in a changing environment responding positively to new demands and changes and to be willing to be flexible to the changing needs of the service.

Work predominately independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.

Job description

Job responsibilities

Undertake mandatory training as required.

Partake in the Personal Development Review process.

Follow Trust policies, and local procedures.

Be aware of Trusts behaviour framework and ensure behaviours are embedded in role.

Ensure absence reporting is undertaken as determined by Clinical Leader and Trust Policy.

Contribute to clinical audit as required.

Complete the staff survey as required.

Take part in clinical supervision as per Trust Policy.

Attend in-house and competency training as required developing current job role.

Be aware of limitations of own scope of practice and competency, and when to request assistance in daily practice and in emergency situations.

Acknowledge and recognise peoples expressed beliefs, preferences and choices.

Demonstrate an awareness of clinical governance and risk management, and apply to work situation.

Actively contribute to team working and express ideas on improving services for users and the team.

To be committed to working in a changing environment responding positively to new demands and changes and to be willing to be flexible to the changing needs of the service.

Work predominately independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.

Person Specification

Qualifications

Essential

  • oGCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

Desirable

  • Phlebotomy experience training

Experience

Essential

  • Experience of dealing face to face with members of the public

Desirable

  • Experience of working within a care setting
  • Experience in a Pathology Department
  • Administrative experience

Skills, Abilities and Knowledge

Essential

  • Ability to work effectively within a team and also independently
  • Highly motivated
  • Able to provide high standards of care
  • Tact, diplomacy, empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Able to work flexibly to meet the patient and service needs
  • Be able to kneel, bend and stoop, and work in cramped environments
  • Have basic IT and standard keyboard skills

Desirable

  • Knowledge of SystmOne
  • Aware of issues in community and health care

Personal and People developent

Essential

  • Ability to manage stressful situations
  • Be a team player
  • Responds positively to change

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people o
  • Able to prioritise

Other

Essential

  • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required

Communication

Essential

  • Good interpersonal skills
  • Able to communicate effectively using the English Language
Person Specification

Qualifications

Essential

  • oGCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

Desirable

  • Phlebotomy experience training

Experience

Essential

  • Experience of dealing face to face with members of the public

Desirable

  • Experience of working within a care setting
  • Experience in a Pathology Department
  • Administrative experience

Skills, Abilities and Knowledge

Essential

  • Ability to work effectively within a team and also independently
  • Highly motivated
  • Able to provide high standards of care
  • Tact, diplomacy, empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Able to work flexibly to meet the patient and service needs
  • Be able to kneel, bend and stoop, and work in cramped environments
  • Have basic IT and standard keyboard skills

Desirable

  • Knowledge of SystmOne
  • Aware of issues in community and health care

Personal and People developent

Essential

  • Ability to manage stressful situations
  • Be a team player
  • Responds positively to change

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people o
  • Able to prioritise

Other

Essential

  • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required

Communication

Essential

  • Good interpersonal skills
  • Able to communicate effectively using the English Language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich community Hospital

Bowthorpe Road,

Norwich

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich community Hospital

Bowthorpe Road,

Norwich

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Clinical Operations Manager

Laura Semmence

Laura.semmence@nchc.nhs.uk

01603216067

Date posted

15 July 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,870 to £19,337 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-4396085-GP

Job locations

Norwich community Hospital

Bowthorpe Road,

Norwich

NR2 3TU


Supporting documents

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