Job summary
Job overview
Are you a dynamic and motivated individual seeking a rewarding role which combines line management with patient centered care now or in the next 6-12 months? We have Ward Manager roles available now and developmental opportunities.
Two fantastic Ward Manager opportunities have arisen in Norfolk Community Health and Care (NCHC) at Pineheath Ward, Kelling Hospital and Foxley Ward, Dereham Hospital.
Pineheath Ward and Foxley Ward are 2 of 6 community hospital wards within Norfolk providing frailty care, intermediate care, palliative care or generalist Palliative Support and Symptom Management. Each of the 6 community hospital wards are managed by a ward manager and 2 senior registered nurses with medical overview from Advanced Care Practitioners and Doctors.
Both Foxley and Pineheath have 24 beds with scope to increase to 28 beds according to system requirements. Both have established multidisciplinary team and strong connections with the local community.At NCHC we aspire to support and develop staff who have an ambition in the next 12 months to become a ward manager. This could include developmental Ward Manager posts (band 6 to band 7)with an existing Ward Manager assigned as a mentor and expectation to be working to the band 7 Ward Manager Job Description after a period of 12 months.
Main duties of the job
We are seeking an enthusiastic, dynamic, experienced and motivated nurse with a proven track record for organising and providing patient care of the highest standard.
The successful candidate will:
- Be a forward thinking, innovative person with excellent verbal and written communication skills.
- Have NMC and mentorship qualification
- Be organised, highly motivated and engaged
- Have considerable nursing experience in a band 6 role or ideally as a current ward manager.
- Have experience of leading a multidisciplinary team
- Provide excellent patient care
- Have a excellent inter-personal skills to lead, work alongside and motivate the multidisciplinary team
- Need to be motivated in implementing service changes and influencing others
- Be expected to manage a team of staff members, deal with complaints at ward level and manage day to day operational issues
About us
Norfolk Community Health and Care actively works towards improving patient care using national programmes eg Discharge to Assess and Accreditation. Across Norfolk and Waveney the National Hospital Discharge Service: Policy and Operating Model is being implemented which alongside the NHS Long Term Plan is placing greater emphasis on community services and supporting patients in their own homes. Overall this is an exiting time to be join Norfolk Community Health and Care and lead an inpatient team.
The community hospitals are part of the Community Beds and System Operations portfolio. Other services within this portfolio are the Operations Centre based at Norwich Community Hospital, the Inpatient Medical Team, and the Community Access Team based at NNUH who provide an admission avoidance service in the Emergency Department and lead on admissions into the community hospitals. Come and join a friendly, supportive team with excellent and collaborative working practices.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description
Job responsibilities
- To be responsible for the day to day operational line management of the team, leading and ensuring a 24 hour, 7 day service is provided.
- To facilitate the discharge of patients to and from the community hospital and following Hospital Discharge Guidance including HomeFirst ethos.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to patients
- To provide senior leadership Monday to Friday with the expectation to cover service gaps as required.
- To ensure that patients, families and carers are involved in the planning and prioritisation of their rehabilitation care plans and discharge goal setting.
- To provide supervision, advice and support to other members of nursing staff and rehabilitation assistants within the team regarding management and care of people with complex nursing needs
- To lead on recruitment including inductions for new staff, work experience placements and other learners
- To monitor and manage staff absence, annual leave and study leave in line with NCH&Cs policies, procedures and guidelines. Inform the Head of Service of any significant trends / issues.
- Establish clear, positive and credible leadership within the clinical team, promoting and supporting the maintenance of a cohesive multidisciplinary team
- To manage the wards budget
Job description
Job responsibilities
- To be responsible for the day to day operational line management of the team, leading and ensuring a 24 hour, 7 day service is provided.
- To facilitate the discharge of patients to and from the community hospital and following Hospital Discharge Guidance including HomeFirst ethos.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to patients
- To provide senior leadership Monday to Friday with the expectation to cover service gaps as required.
- To ensure that patients, families and carers are involved in the planning and prioritisation of their rehabilitation care plans and discharge goal setting.
- To provide supervision, advice and support to other members of nursing staff and rehabilitation assistants within the team regarding management and care of people with complex nursing needs
- To lead on recruitment including inductions for new staff, work experience placements and other learners
- To monitor and manage staff absence, annual leave and study leave in line with NCH&Cs policies, procedures and guidelines. Inform the Head of Service of any significant trends / issues.
- Establish clear, positive and credible leadership within the clinical team, promoting and supporting the maintenance of a cohesive multidisciplinary team
- To manage the wards budget
Person Specification
Qualifications
Essential
- Registered Nurse
- Recognised Management Qualification or evidence of working at that level (post qualification management courses)
- First level degree level, diploma or equivalent or equivalent post registration experience i.e.: DN qualification.
- Current registration to a professional body.
Desirable
Experience
Essential
- Experience of leading a team.
- Experience of working in a multi-agency environment.
- Experience of managing budgets.
- A track record of successful service and policy development and implementation
- Performance management experience
Desirable
Skills, Abilities and Knowledge
Essential
- Knowledge of additional specialist areas through in-house training and short courses
- Ability to manage stressful situations.
- Able to concentrate in busy, pressured environments and prioritise time accordingly
- Working knowledge of current issues within clinical practice and service development.
- Work flexibly to accommodate patient / service needs
- Good observational and reporting skills. ability to problem-solve complex situations
- Expert communications skills, able to address communication barriers with tact and diplomacy
- Change management.
- Able to provide high standards of care.
- Concentrate when undertaking patient care and inputting data / patient records.
- Be aware of own limitations and able to gain support where necessary.
- Analytical skills with the ability to problem-solve complex situations
Personal and People Development
Essential
- Strong interpersonal skills, building positive working relationships
- Self awareness, the ability to reflect on your strengths, styles and behaviours and the impact on yourself and others
- Coaching/mentoring skills
- Able to work independently and part of a team, self motivated
- Creative thinking with the ability to problem solve
- Adaptability, positively working with change and enabling colleagues to deliver the changes
- Evidence of understanding and building resilience
- Evidence of inspirational/strong work ethic
- Integrity essential in building trusting relationships
- Compassionate leadership, positive inclusion and autonomy
- Coaching/mentoring skills
- Lead by example
- Strong commitment to service development and positive change.
- Able to use own initiative.
- Able to work independently and part of a team.
- Be highly motivated.
- Emotional Intelligence
communication
Essential
- Expert communications skills, able to address communication barriers.
- Evidence motivational skills.
- Evidence tact and diplomacy.
- Empathy and sensitivity.
- Good interpersonal skills.
other
Essential
- Ability to travel
- Be able to kneel, bend and stoop and work in cramped environments.
- Be able to manoeuvre limbs of around 5-6kg.
- Be able to manoeuvre patients using handling aids.
- Have basic IT / standard keyboard skills.
Desirable
- Previous experience of SystmOne
Person Specification
Qualifications
Essential
- Registered Nurse
- Recognised Management Qualification or evidence of working at that level (post qualification management courses)
- First level degree level, diploma or equivalent or equivalent post registration experience i.e.: DN qualification.
- Current registration to a professional body.
Desirable
Experience
Essential
- Experience of leading a team.
- Experience of working in a multi-agency environment.
- Experience of managing budgets.
- A track record of successful service and policy development and implementation
- Performance management experience
Desirable
Skills, Abilities and Knowledge
Essential
- Knowledge of additional specialist areas through in-house training and short courses
- Ability to manage stressful situations.
- Able to concentrate in busy, pressured environments and prioritise time accordingly
- Working knowledge of current issues within clinical practice and service development.
- Work flexibly to accommodate patient / service needs
- Good observational and reporting skills. ability to problem-solve complex situations
- Expert communications skills, able to address communication barriers with tact and diplomacy
- Change management.
- Able to provide high standards of care.
- Concentrate when undertaking patient care and inputting data / patient records.
- Be aware of own limitations and able to gain support where necessary.
- Analytical skills with the ability to problem-solve complex situations
Personal and People Development
Essential
- Strong interpersonal skills, building positive working relationships
- Self awareness, the ability to reflect on your strengths, styles and behaviours and the impact on yourself and others
- Coaching/mentoring skills
- Able to work independently and part of a team, self motivated
- Creative thinking with the ability to problem solve
- Adaptability, positively working with change and enabling colleagues to deliver the changes
- Evidence of understanding and building resilience
- Evidence of inspirational/strong work ethic
- Integrity essential in building trusting relationships
- Compassionate leadership, positive inclusion and autonomy
- Coaching/mentoring skills
- Lead by example
- Strong commitment to service development and positive change.
- Able to use own initiative.
- Able to work independently and part of a team.
- Be highly motivated.
- Emotional Intelligence
communication
Essential
- Expert communications skills, able to address communication barriers.
- Evidence motivational skills.
- Evidence tact and diplomacy.
- Empathy and sensitivity.
- Good interpersonal skills.
other
Essential
- Ability to travel
- Be able to kneel, bend and stoop and work in cramped environments.
- Be able to manoeuvre limbs of around 5-6kg.
- Be able to manoeuvre patients using handling aids.
- Have basic IT / standard keyboard skills.
Desirable
- Previous experience of SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
