Business Administration Apprentice

Bridgewater Community Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

We are seeking to recruit a Business Admin Apprentice to support our Enhanced Care Home Support Service who are based at Europa Point, Warrington.

The successful candidate will study for a level 3 Business Admin qualification whilst earning a salary, learning on the job and benefitting from the support on offer here at Bridgewater.

A business administration apprenticeship is a great way to enter the NHS workforce and learn about the sector whilst developing key transferable knowledge and skills. If you are looking to start a career or interested in a career change this apprenticeship opportunity could be for you.

The Business Administration apprenticeship is a 12 18month programme, this is a full time role and the successful candidates will be paid Agenda for Change Band 2 salary. Completion of the apprenticeship is a condition of employment for this post. Upon successful completion of the apprenticeship programme, the postholders will progress to a Band 3 Administrator role in the Organisation.

Applicants will need to be able to either evidence prior achievement of GCSE English and Maths at Grade C/4-5 or above or equivalent Level2 English and Maths qualifications OR evidence ability and willingness to achieve these qualifications as part of the apprenticeship.

**Please take time to review the supporting documents attached to this job advert which will give you further detail about the apprenticeship, application process and the recruitment timeline**

Main duties of the job

Apprentices will spend some of their paid working hours attending classroom-based teaching at Warrington & Vale Royal College and receive support from the college and the Trust to develop the knowledge, skills and behaviors required for the job role.

NHS administrative staff provide business support to clinical and non-clinical staff.

The NHS must be well-organised and keep detailed records of patients and staff. At Bridgewater our business administration staff are critical in supporting us to deliver high quality care to our patients. The nature of the role would suit individuals who already have a level of digital confidence and are interested in applying that to the workplace.

The exact duties and responsibilities may differ but apprentices will develop a range of core knowledge, skills and behaviors that are valuable and transferable including:

IT Skills

Record and document production

Decision making

Interpersonal Skills

Communication

Planning and organisation

Project management

Professionalism

Knowledge of policies, processes and business fundamentals

Interested? By submitting an application to this job, you are additionally providing consent for us to share your name and contact details with WVR College who will contact you directly to undertake a provisional eligibility screen which will inform our shortlisting process.

About us

Flexible working will be considered for all roles.

Unfortunately, we do not hold a sponsor licence for working Visas.

At Bridgewater, our PEOPLE values shape how we deliver our NHS services in your local community.

They help us deliver our mission to improve local health and promote wellbeing in the communities we serve.

After all, values are about people and they were created in partnership with our staff to reflect what they felt was important to them

Here at Bridgewater our shared values flow through the organisation.

P- Person-centred-We are passionate about individual needs and promote independence in the healthcare we provide..

E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.

O- Open and Honest -We behave in a way that develops relationships based on trust, openness, honesty and respect.

P- Professional-We support our people, so everyone has the right skills and training to deliver outstanding patient care.

L- Locally Lead -We are always learning about our communities and show great pride in being a local provider of health and care.

E- Efficient -We use our resources wisely to provide sustainable and value for money healthcare for our patients.

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9835-WA24-118

Job locations

Europa Point

Europa Boulevard

Warrington

Cheshire

WA5 7TY


Job description

Job responsibilities

The apprentice will provide an efficient and effective administration support service to Bridgewater Community Healthcare NHS Foundation Trust (BCHFT).

Duties will include communicating effectively with staff, patients, and other departments, answering telephone calls, data input, producing documents, filing and archiving.

The following are an exampleof the duties the apprentice may undertake, duties will vary depending on the needs of the department in which the apprentice is deployed.Training and support will be provided:

To provide administrative support i.e. filing, scanning, photocopying and basic typing tasks.

Accurately input, retrieve and collect data and information using the Departmental and Trust computer systems.

Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.

To be responsible for receiving and processing outgoing mail, incoming and outgoing telephone calls in accordance with Trust Policies.

To communicate effectively and liaise with other professionals in a clear, concise and professional manor.

Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service, sharing information as appropriate.

To act as an ambassador for the department and promote its services.

Job description

Job responsibilities

The apprentice will provide an efficient and effective administration support service to Bridgewater Community Healthcare NHS Foundation Trust (BCHFT).

Duties will include communicating effectively with staff, patients, and other departments, answering telephone calls, data input, producing documents, filing and archiving.

The following are an exampleof the duties the apprentice may undertake, duties will vary depending on the needs of the department in which the apprentice is deployed.Training and support will be provided:

To provide administrative support i.e. filing, scanning, photocopying and basic typing tasks.

Accurately input, retrieve and collect data and information using the Departmental and Trust computer systems.

Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.

To be responsible for receiving and processing outgoing mail, incoming and outgoing telephone calls in accordance with Trust Policies.

To communicate effectively and liaise with other professionals in a clear, concise and professional manor.

Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service, sharing information as appropriate.

To act as an ambassador for the department and promote its services.

Person Specification

Sponsorship

Essential

  • Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable), please state this on your application form.

Qualifications

Essential

  • Evidence of secondary school education.
  • Willingness to work towards a vocational Level 3 apprenticeship and undertake Math and English Functional Skills, Level 2, if required.
  • Ability to demonstrate working at functional skills level 1 in Maths and English upon baseline assessments.

Desirable

  • GCSEs at Grade C/4 or above or equivalent, in Maths and English
  • Business and Administration Level 2

Skills & Attributes

Essential

  • IT & Keyboard skills
  • Hard working and willing to work as part of a team.
  • An aptitude to learn quickly under supervised direction.
  • Able to work alone to complete tasks, if required.

Desirable

  • Knowledge of Microsoft Word and other Microsoft packages.
  • Well organised.

Experience

Essential

  • Experience of teamwork; socially or professionally.

Desirable

  • Experience of working in an office/clinic/retail/hospitality environment

Internal Relations

Essential

  • If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship in your application form.

Job Specific Requirements

Essential

  • The ability to travel independently across the Trust.
  • Flexibility to complete tasks, as required.
Person Specification

Sponsorship

Essential

  • Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable), please state this on your application form.

Qualifications

Essential

  • Evidence of secondary school education.
  • Willingness to work towards a vocational Level 3 apprenticeship and undertake Math and English Functional Skills, Level 2, if required.
  • Ability to demonstrate working at functional skills level 1 in Maths and English upon baseline assessments.

Desirable

  • GCSEs at Grade C/4 or above or equivalent, in Maths and English
  • Business and Administration Level 2

Skills & Attributes

Essential

  • IT & Keyboard skills
  • Hard working and willing to work as part of a team.
  • An aptitude to learn quickly under supervised direction.
  • Able to work alone to complete tasks, if required.

Desirable

  • Knowledge of Microsoft Word and other Microsoft packages.
  • Well organised.

Experience

Essential

  • Experience of teamwork; socially or professionally.

Desirable

  • Experience of working in an office/clinic/retail/hospitality environment

Internal Relations

Essential

  • If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship in your application form.

Job Specific Requirements

Essential

  • The ability to travel independently across the Trust.
  • Flexibility to complete tasks, as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bridgewater Community Healthcare NHS Foundation Trust

Address

Europa Point

Europa Boulevard

Warrington

Cheshire

WA5 7TY


Employer's website

http://bridgewater.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bridgewater Community Healthcare NHS Foundation Trust

Address

Europa Point

Europa Boulevard

Warrington

Cheshire

WA5 7TY


Employer's website

http://bridgewater.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Please quote job reference C9835-WA24-118

Recruitment Team

bchft.bch.recruitment@nhs.net

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9835-WA24-118

Job locations

Europa Point

Europa Boulevard

Warrington

Cheshire

WA5 7TY


Supporting documents

Privacy notice

Bridgewater Community Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)