Intermediate Care Team Manager

Job description

Job responsibilities

To lead, motivate, and support the team, providing supervision and support on a regular basis, developing staff to their maximum potential, ensuring a high standard of care and support to service users.

Create a positive team culture, open to new ideas, concepts, and innovation alongside partners across the Warrington system.

Responsible for the day-to-day operational management of the team, including management of sickness absence, performance, appraisals, development etc.

Provide consistent and visible leadership to ensure productive team working ensuring a high-quality, person-centred service is delivered for our service users. The service promotes equality and diversity, and the service user is offered person centred care with dignity and respect.

As manager you will ensure that service provision complies with all relevant organisational policies and procedures.

Ensure the proactive planning and effective co-ordination of staff, including staff caseloads and reallocation of resources to meet the of capacity and demand and service priorities. to meet admission avoidance targets.

Duties and Responsibilities:

Leadership & Management

To develop a seamless service through close working relationships with all partners to ensure the needs of the service users are met in a holistic manner.

Work closely with key stakeholders to ensure that locality-based care pathways are developed and delivered as seamlessly as possible in an integrated manner.

Contribute to effective Case Management, Duty Management pathway planning and process review for the service and team members.

Ensure service users rights to make informed decisions, where necessary ensuring appropriate utilisation of risk management strategies and safeguarding procedures.

To ensure understanding, implementation and adherence of organisational policies and procedures by all staff.

Ensure appropriate incident reporting and subsequent action planning and management takes place.

Report to Operational Manager for all monitoring of budgetary matters relating to the service.

To monitor and report on monthly service data, taking appropriate action to allocate resources as appropriate.

To promote good team working and good working relations amongst staff.

To lead on recruitment, retention and staff development and training programmes to meet the needs of service and individual development plans.

To operationally manage and co-ordinate requests for annual leave, sick and study leave to ensure the service has cover.

To ensure and maintain high clinical standards throughout the service that comply with Care Quality Commission and relevant professional body standards.

To ensure all staff maintain appropriate and accurate patient records, in keeping with professional and departmental standards.

Undertake any additional duties as required by senior managers.

Professional Responsibilities

To maintain professional standards including standards of proficiency, conduct, performance, ethics and continuing professional development.

To give advice and support on all aspects of service delivery, acting as a positive role model, for all staff.

Work collaboratively with all members of the multidisciplinary team, fostering an environment which supports partnership working, professional respect and high-quality service provision.

To support the development, review, and benchmarking of services against evidence based methods of delivering service.

To participate in protected learning time and attend professional meetings as required.

To participate in the Individual Performance Review System (IPR) maintaining supervision and appraisal of staff.

To update clinical and managerial skills identified through IPR by utilising appropriate learning opportunities.

To maintain competency to practice through Continuing Professional Development.

To contribute to own CPD in a positive manner, evaluating one’s own practice and

participating in the appraisal process. Attend relevant training courses and

mandatory training.

To interpret policy documents from both government and professional bodies to contribute to planning, implementation and monitoring of outcomes.

To undertake investigations of complaints.

To positively represent and promote the Intermediate Care Service.

To be responsible for service equipment and to adhere to trust policy, including competence to ensure safe use.

To support the team in professional development in accordance with national

standards making recommendations on changes to clinical practice.

To participate in the Individual Performance Development system.

Communication

To develop and maintain links with appropriate hospital, community and local authority staff and voluntary agencies to promote continuity of patient care.

To encourage active patient involvement in service redesign and development via patients’ forums and patient experience programme

Education and Research

To implement best practice and to act as a resource for Community Services Unit.

To lead and undertake Research and Development projects as required.

Person Specification

Qualifications

Essential

• A degree in health care or an equivalent qualification.
• Registered with Professional Body NMC or HCPC or Other Relevant Prof Body

Experience

Essential

• Extensive experience of working within management in a social or clinical setting

Desirable

• Community based rehabilitation

Skills and Attributes

Essential

• Evidence of leadership and management skills
• Ability to build purposeful lasting relationships with colleagues and partners
• Evidence of involvement clinical audit.
• Evidence of ability to work as part of a team.
• Excellent communication and interpersonal skills.
• Computer skills. Commitment to improving the experience of clients families and carers
• Forward thinking, motivation and enthusiasm
• The ability to drive and cover the Community Area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bridgewater Community Healthcare NHS Foundation Trust

Address

Irwell Road

Warrington

WA4 6QR

Employer's website

http://bridgewater.nhs.uk/ (Opens in a new tab)