Information Analyst

Job description

Job responsibilities

Working as part of the Trust's Information team, the post-holder will be involved in

the processing, presentation, and interpretation of routine and ad hoc reports to support the business and information needs of the Trust.

The post holder will be required to understand and interpret highly complex information and analytical requirements using various information query tools and languages.

Duties and Responsibilities:

Freedom to Act

1. Work on own initiative, within the constraints of standard operational policies and under the general direction of the Information and Data Improvement Manager.

2. Maintain confidentiality, security and integrity of information relating to patients, staff, and other Health Services business.

3. Take responsibility for own workload, scheduling, and prioritising tasks as necessary, arranging meetings and working in collaboration with other members of staff to ensure delivery of work to agreed deadlines is achieved.

Analysis and Data Management

4. Undertake a variety of data management tasks, using various information query tools and languages in support of finance, commissioning, performance management, and ad-hoc information requirements.

5. Interrogate the Trusts data warehouse using SQL and interfaces with Excel and Qlik Sense, using pivot tables and functions for the purposes of analysis and report generation, presenting Trust data in appropriate formats.

6. Assist clinical managers and corporate managers in the interpretation of corporate dashboards which monitor performance on a regular basis.

7. Obtain appropriate sign off from relevant operational leads and or an Executive Director for statistical information returns and data distributed externally.

Information Quality Assurance

8. Monitor data quality and review current monitoring systems to ensure that data is available within the agreed timescales and is accurate and reliable; follow up with external stakeholders where necessary.

9. Highlight variations in quality, completeness and/or interpretation of data/management information to the Management Team as appropriate.

Planning and Organising

10. Ability to problem solve and work proactively, be able to plan and organise meetings and scheduling.

11. Ability to organise and prioritise own workload to meet deadlines

12. Write, update, and maintain relevant standard operating procedures for all regular tasks, ensuring that they are followed at all times, offering suggestions for improvements to processes as appropriate. Raise with line manager where revisions to procedures become apparent to confirm the required course of action.

Communications

13. Directly liaise with staff at all levels of the service, including administrative and clinical staff, team coordinators and managers within the Trust regarding operational and end user requirements.

1. Attend relevant performance monitoring/performance management meetings

15. Clear and accurate written and verbal communication and take responsibility for effectively presenting highly complex information to a wide range of stakeholders throughout the Trust.

Specific Responsibilities

1. Develop an expert knowledge of source information, including the systems on which they are stored and interpretation

1. Advising and training others as required.

1. Be a flexible member of the Information Team, providing assistance to other staff within the department and covering the work of colleagues during periods of absence or peak workloads

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the organisation.

Standard Information to be included in all job specifications

Information Governance

Employees of the Trust must comply with the provisions of the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA).

• The postholder must not; either during the course of their employment, or following termination of their employment, disclose any personal information relating to service users or employees, or of the lawful business practices, of the organisation.

• The postholder must comply with Trust policies that protect the personal data of service users and employees from unauthorised disclosure, modification, destruction, inappropriate access or use and must pay due regard to the requirements of the NHS Confidentiality Code of Practice.

• The postholder will be responsible for maintaining the clinical and or corporate records that fall within the remit of this role to the standards in the Trust records management policies, and data quality processes and standards.

• Postholders with elevated access to IT systems are held accountable to the highest standards of use.

Health & Safety

Compliance with the Health & Safety at Work Act 1974 the post-holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Mental Capacity Act 2005

The Mental Capacity Act 2005 applies to all Trust staff. It is the responsibility of every person to ensure that they keep up to date with the Act and that the delivery of patient care/services is conducted in line with local and national policy and the MCA Code of Practice.

Safeguarding is Everyones Business

The Trust has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all Trust employees are required to adhere to national and local safeguarding policies / procedures and to act upon any concerns in accordance with them.

Infection Control

It is Trust policy to reduce the risk of Healthcare Associated Infection by having in place Infection Prevention and Control Policies. These policies must be adhered to by all staff to ensure patients are cared for in a clean environment and receive the highest standards of clinical care.

Person Specification

Qualifications

Essential

• Degree level or equivalent qualification and experience

Experience

Essential

• Statistical and numeral techniques, problem solving and high level of numeracy
• Effective time management and ability to prioritise and own workload
• Experience of working within an Informatics / Business Intelligence environment

Desirable

• Knowledge of SytmOne functionality
• Knowledge of DoH performance targets
• NHS experience working with Health related data
• Performance monitoring and management

Skills & Knowledge

Essential

• Basic understanding of SQL
• Intermediate to Advanced level use of MS-Office including Excel and Word
• Good written and verbal communication skills
• Ability to explain complex or technical requirements in non-technical way

Desirable

• An understanding of NHS Data standards
• Working knowledge of statutory returns
• Working knowledge of statutory returns
• Negotiating/Influencing skills
• Knowledge of Qlik Sense

Job Specific Requirements

Essential

• The ability to travel independently across the Trust
• The ability to work flexibly in accordance with service needs
• Ability to dynamically work from home and on site.
• Regular, prolonged use of VDU as part of the role.
• Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bridgewater Community Healthcare NHS Foundation Trust

Address

Bridgewater Community Healthcare NHS Trust

89 Dewhurst Road

Warrington

WA3 7PG

Employer's website

http://bridgewater.nhs.uk/ (Opens in a new tab)