Job summary
Are you looking for a
varied role where no two days are the same? Do you enjoy meeting interesting
people from various walks of life on a daily basis?
If so, then why not join us
as a Neighbourhood Clinical Assistant and help us deliver outstanding patient
care in the Leeds community!
In this role you will work in one of our 13 Neighbourhood Teams who operate
from 07:00 - 22:00 providing care for patients requiring intervention in their
own homes.
The Neighbourhood Teams are part of a wider multi-disciplinary team
to deliver 24/7 nursing care for patients in the community.
This is an exciting role that incorporates many different aspects of patient
care delivered to a wide range of patients. We will support you with a fully
tailored induction programme and will encourage and facilitate on-going
development, including the opportunity to develop and learn skills from team
members from a variety of professions.
Main duties of the job
You must have excellent
communication, organisational and IT skills. You will need to assess and
respond to the changing needs of the patient, working within your own limits
and seeking support from the wider clinical team where appropriate.
The contract is for a minimum of 22.5 hours per week up to a maximum of 37.5
hours per week (hours can be discussed prior to application or at interview as
required as a variety of hours are available).
Please note this role does require a full Driving licence and use of your own vehicle which is essential to this job role.
About us
Working for Leeds community
Healthcare NHS Trust
Who are we?
Leeds
Community Healthcare provides a range of community-based health services across
the whole city. We treat people in their homes, local health centres and
community hospitals, and work in partnership with other local Trusts, charities
and Leeds City Council.
We have a
strong culture based on deeply-held values, and our focus at all times is on
delivering high quality care to the people of Leeds. In our most recent CQC
evaluation, we were rated "Good", with our Adult Services rated "Outstanding"
for caring.
Leeds Community Healthcare NHS Trust
encourages and supports staff to be vaccinated as this remains the best lines
of defence against Covid 19.
Perks of the job
Our
benefits range from generous annual leave to access to NHS discount sites. Here
are some of the most important ones:
- 27-33
days annual leave plus bank holidays
- Highly
regarded NHS Pension Scheme
- A
supportive, structured preceptorship programme for all registered new
starters
- Professional
development opportunities including coaching, training and education
support
- Salary
sacrifice or lease car schemes
- Health
and wellbeing including gym membership, occupational health service and
priority access to mental health services
Job description
Job responsibilities
The post holder will be
providing direct and indirect patient care independently but with support
available from a supervisor within the clinical area. In doing so, they will
support the assessment of service users and implementation of programmes of
care delegated to them by the appropriate staff member ensuring that they
practice within their sphere of competence and knowledge. The post holder will
work within a range of procedures and pathways in which they have received
training in order to be competent.
Key Responsibilities
1. Clinical
1.1. The post holder will implement programmes of care within the limits of the
procedures and pathways in which they have achieved competence.
1.2. Support and assist other staff members to deliver care as delegated and
directed
1.3. Demonstrates developed physical skills obtained through practice and
training e.g. accuracy, dexterity and coordination to complete routine tests
within agreed pathways of care, manipulate equipment.
1.4. Observes and evaluates progress, condition or levels and reports to
clinician, ensuring that accurate and timely record keeping is achieved
1.5. Able to identify risk or changes in condition and are responsible for
taking action and alerting the appropriate staff member
1.6. Exchanges factual information with service users using persuasion,
reassurance, tact and empathy and addressing barriers to understanding to
engage the individual in their care and gain valid consent; ensure that all
discussions are recorded in an accurate and timely manner in the patient record
1.7. Engages and actively involves the individual and, if appropriate, their
family/carer, in their assessment, programme of treatment and/or care, if
directed to do so by the responsible professional, by using person-centred
techniques to promote a culture of self care, involvement and empowerment
1.8. Prioritises their own workload and understands the boundaries of their
practice; may plan tasks for others e.g. patient groups, arranging for more
junior staff to support groups
1.9. Approaches each individual with care, compassion and sensitivity ensuring
that these values are reflected in all aspects of role
1.10. Be responsible for delegated administration tasks and management of
resources within the clinical area e.g. stock control, basic equipment
cleaning, specific clinical tasks to support the smooth running of a clinic.
1.11. To comply with the organisations Infection Prevention and Control
requirements, including bare below the elbows dress code for staff with a
direct care delivery role.
2. Leadership
2.1. Ensures that a professional service and image is maintained at all time,
thereby acting as a role model to all staff
2.2. Supports a leadership style which is underpinned by strongly held values
around equality, diversity and openness; effectively builds and maintains
relationships with team members.
2.3. Ensures the effective and efficient use of resources within their own
sphere of responsibility e.g. equipment stocks and supplies.
2.4. Demonstrates clinical leadership in everyday practice through identifying
creative and innovative ideas in order to develop quality service provision and
supporting initiatives as an active member of the team.
2.5. Demonstrates resilience when responding to challenge, change and complex
or difficult situations
2.6. Inspires others to be positive in their support of continuous improvement.
2.7. Ensures that individual objectives are clearly defined within the wider
Directorate framework and in line with Trusts objectives, using the appraisal
process as a vehicle for this.
2.8. Takes responsibility for their own and others health and safety in the
working environment.
3. Learning and Development
3.1. Undertakes any training required to develop or maintain their competence
within the clinical area
3.2. Reflects on and evaluates own practice and identifies areas of development
by setting appropriate objectives via appraisal and clinical supervision
3.3. Contribute to clinical audit or research activities relevant to working
area
3.4. Contributes to learning opportunities with students, junior staff, new
team members and other agencies in order to develop self and others e.g.
demonstration of own role
4. Partnership and Team Working
4.1. Actively works towards developing and maintaining effective clinical and
corporate working relationships both within and outside the Trust
4.2. Actively contributes to the multi-disciplinary team, internally and
externally, supporting the service user; acting as a credible source of
information for other agencies/professionals involved in the care if competent
to do so
5. Innovation and Quality
5.1. Works with managers and colleagues to continually improve the quality of services
within the overall organisational governance frameworks and corporate
objectives
5.2. Works with managers and colleagues to identify, manage and minimise risks
within the overall organisational risk management frameworks. This includes
understanding and applying knowledge of clinical role in safeguarding and
incident management
5.3. Acts as an advocate for service users and their families/carers
recognising the boundaries of their clinical knowledge; liaising and referring
on to other services / agencies as required
5.4. Ensures that patient experience is core to all clinical and service
development gaining support from the appropriate corporate teams as required
5.5. Actively contributes to the Quality Framework, outcome measures and best
practice standards in order to deliver an effective, high quality service
Health and Safety
Responsibilities of ALL staff in relation to Health and Safety:-
Take reasonable care of your own health and safety
Take reasonable care not to put other people - fellow employees and members
of the public - at risk by what you do or don't do in the course of your work
Co-operate with Trust, making sure you understand and follow the health and
safety policies and procedures
Attend all required training on Health and Safety related policies and
procedure.
Do not interfere with or misuse anything that has been provided for your
health, safety or welfare
Report and record any injuries, strains or illnesses suffered as a result of
doing your job
Inform your manager if something happens that might affect your ability to
work safely such as suffering an injury or a new medical condition.
Additional for those with management responsibilities:
Identify through documented risk assessment any risks that exists within the
department or during the delivery of the service
Investigate and manage incidents and near misses, ensuring actions are taken
to prevent recurrence
Support the Risk and Safety Team in ensuring suitable and sufficient up to
date Health and Safety information and guidance is available to all staff at
all levels and disciplines across the organisation.
In addition to these functions the post holder is expected to:
In agreement with their
line manager carries out such other duties as may be reasonably expected in
accordance with the grade of the post.
Job description
Job responsibilities
The post holder will be
providing direct and indirect patient care independently but with support
available from a supervisor within the clinical area. In doing so, they will
support the assessment of service users and implementation of programmes of
care delegated to them by the appropriate staff member ensuring that they
practice within their sphere of competence and knowledge. The post holder will
work within a range of procedures and pathways in which they have received
training in order to be competent.
Key Responsibilities
1. Clinical
1.1. The post holder will implement programmes of care within the limits of the
procedures and pathways in which they have achieved competence.
1.2. Support and assist other staff members to deliver care as delegated and
directed
1.3. Demonstrates developed physical skills obtained through practice and
training e.g. accuracy, dexterity and coordination to complete routine tests
within agreed pathways of care, manipulate equipment.
1.4. Observes and evaluates progress, condition or levels and reports to
clinician, ensuring that accurate and timely record keeping is achieved
1.5. Able to identify risk or changes in condition and are responsible for
taking action and alerting the appropriate staff member
1.6. Exchanges factual information with service users using persuasion,
reassurance, tact and empathy and addressing barriers to understanding to
engage the individual in their care and gain valid consent; ensure that all
discussions are recorded in an accurate and timely manner in the patient record
1.7. Engages and actively involves the individual and, if appropriate, their
family/carer, in their assessment, programme of treatment and/or care, if
directed to do so by the responsible professional, by using person-centred
techniques to promote a culture of self care, involvement and empowerment
1.8. Prioritises their own workload and understands the boundaries of their
practice; may plan tasks for others e.g. patient groups, arranging for more
junior staff to support groups
1.9. Approaches each individual with care, compassion and sensitivity ensuring
that these values are reflected in all aspects of role
1.10. Be responsible for delegated administration tasks and management of
resources within the clinical area e.g. stock control, basic equipment
cleaning, specific clinical tasks to support the smooth running of a clinic.
1.11. To comply with the organisations Infection Prevention and Control
requirements, including bare below the elbows dress code for staff with a
direct care delivery role.
2. Leadership
2.1. Ensures that a professional service and image is maintained at all time,
thereby acting as a role model to all staff
2.2. Supports a leadership style which is underpinned by strongly held values
around equality, diversity and openness; effectively builds and maintains
relationships with team members.
2.3. Ensures the effective and efficient use of resources within their own
sphere of responsibility e.g. equipment stocks and supplies.
2.4. Demonstrates clinical leadership in everyday practice through identifying
creative and innovative ideas in order to develop quality service provision and
supporting initiatives as an active member of the team.
2.5. Demonstrates resilience when responding to challenge, change and complex
or difficult situations
2.6. Inspires others to be positive in their support of continuous improvement.
2.7. Ensures that individual objectives are clearly defined within the wider
Directorate framework and in line with Trusts objectives, using the appraisal
process as a vehicle for this.
2.8. Takes responsibility for their own and others health and safety in the
working environment.
3. Learning and Development
3.1. Undertakes any training required to develop or maintain their competence
within the clinical area
3.2. Reflects on and evaluates own practice and identifies areas of development
by setting appropriate objectives via appraisal and clinical supervision
3.3. Contribute to clinical audit or research activities relevant to working
area
3.4. Contributes to learning opportunities with students, junior staff, new
team members and other agencies in order to develop self and others e.g.
demonstration of own role
4. Partnership and Team Working
4.1. Actively works towards developing and maintaining effective clinical and
corporate working relationships both within and outside the Trust
4.2. Actively contributes to the multi-disciplinary team, internally and
externally, supporting the service user; acting as a credible source of
information for other agencies/professionals involved in the care if competent
to do so
5. Innovation and Quality
5.1. Works with managers and colleagues to continually improve the quality of services
within the overall organisational governance frameworks and corporate
objectives
5.2. Works with managers and colleagues to identify, manage and minimise risks
within the overall organisational risk management frameworks. This includes
understanding and applying knowledge of clinical role in safeguarding and
incident management
5.3. Acts as an advocate for service users and their families/carers
recognising the boundaries of their clinical knowledge; liaising and referring
on to other services / agencies as required
5.4. Ensures that patient experience is core to all clinical and service
development gaining support from the appropriate corporate teams as required
5.5. Actively contributes to the Quality Framework, outcome measures and best
practice standards in order to deliver an effective, high quality service
Health and Safety
Responsibilities of ALL staff in relation to Health and Safety:-
Take reasonable care of your own health and safety
Take reasonable care not to put other people - fellow employees and members
of the public - at risk by what you do or don't do in the course of your work
Co-operate with Trust, making sure you understand and follow the health and
safety policies and procedures
Attend all required training on Health and Safety related policies and
procedure.
Do not interfere with or misuse anything that has been provided for your
health, safety or welfare
Report and record any injuries, strains or illnesses suffered as a result of
doing your job
Inform your manager if something happens that might affect your ability to
work safely such as suffering an injury or a new medical condition.
Additional for those with management responsibilities:
Identify through documented risk assessment any risks that exists within the
department or during the delivery of the service
Investigate and manage incidents and near misses, ensuring actions are taken
to prevent recurrence
Support the Risk and Safety Team in ensuring suitable and sufficient up to
date Health and Safety information and guidance is available to all staff at
all levels and disciplines across the organisation.
In addition to these functions the post holder is expected to:
In agreement with their
line manager carries out such other duties as may be reasonably expected in
accordance with the grade of the post.
Person Specification
Qualifications
Essential
- Qualification to NVQ Level 3 or equivalent experience.
- GCSE English grade 9 to 4 or equivalent
Desirable
- Qualification to NVQ Level 3 or equivalent experience.
- GCSE English grade 9 to 4 or equivalent
Experience
Essential
- Experience of working with the general public
- Experience of organising and prioritising own workload
- Experience of working as part of a team
Desirable
- Experience of working with the general public
- Experience of organising and prioritising own workload
- Experience of working as part of a team
Skills and Attributes
Essential
- Competent IT skills e.g. word processing, email
- Effective verbal, non-verbal and written communications
Desirable
- Competent IT skills e.g. word processing, email
- Effective verbal, non-verbal and written communications
Person Specification
Qualifications
Essential
- Qualification to NVQ Level 3 or equivalent experience.
- GCSE English grade 9 to 4 or equivalent
Desirable
- Qualification to NVQ Level 3 or equivalent experience.
- GCSE English grade 9 to 4 or equivalent
Experience
Essential
- Experience of working with the general public
- Experience of organising and prioritising own workload
- Experience of working as part of a team
Desirable
- Experience of working with the general public
- Experience of organising and prioritising own workload
- Experience of working as part of a team
Skills and Attributes
Essential
- Competent IT skills e.g. word processing, email
- Effective verbal, non-verbal and written communications
Desirable
- Competent IT skills e.g. word processing, email
- Effective verbal, non-verbal and written communications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
