Job summary
A
fantastic, exciting, and challenging opportunity has arisen in the Health Case
Management Service. We are looking for a dynamic, self-motivated Band 6 Health
Case Manager (HCM) to join our team. We welcome applications from health
professionals from a wide range of backgrounds including Nurses, Allied Health
Professionals and Social Workers. It would be essential for applicants to have
a professional registration and a Best Interest Assessor (BIA) qualification or
have the aspiration to undertake the BIA training.
You will have experience of working with adults and their carers within a
hospital and /or community setting. You will have excellent organisational
skills and be able to work on your own independently and creatively using a
problem-solving approach, as well as part of a busy team. It is essential that
you are motivated, organised, a team player and enjoy the buzz of working in a
fast paced and dynamic environment.
Main duties of the job
The Health Case Management Service provides a case management function for the population of Leeds (18 years and above) who are eligible for NHS Fast Track and Continuing Healthcare funding; this includes hospital and within their own home, over 7 days, Monday to Friday 08:00 to 20:00 and Saturday and Sunday 08:00 to 18:00. The post holder will -
- Manage a complex caseload.
- Work alongside MDT including, ICB, Neighbourhood Team, LTHT and legal team.
- Support with coordinating of day-to-day tasks and referrals.
- Supervise and mentor staff
- Have opportunities to be develop skills in safeguarding, personal health budgets, clinical supervisions, deprivation of liberty, mental capacity, clinical nurse assessments for end-of-life pathways.
The post will initially be based at Killingbeck Court, Killingbeck; however, the service is citywide, and staff may be required to work flexibly across the city in the future.
About us
Working for Leeds community Healthcare
NHS Trust
Who are we?
Leeds Community Healthcare
provides a range of community-based health services across the whole city. We
treat people in their homes, local health centres and community hospitals, and
work in partnership with other local Trusts, charities and Leeds City Council.
We have a strong culture
based on deeply-held values, and our focus at all times is on delivering high
quality care to the people of Leeds. In our most recent CQC evaluation, we were
rated "Good", with our Adult Services rated "Outstanding"
for caring.
Perks of the job
Our benefits range from
generous annual leave to access to NHS discount sites. See the supporting link
on the right for a full list of rewards & why to work for Leeds Community
Healthcare.
Right to Work
This role is based in the
UK. Employment is conditional on confirmation of the right to work in the UK -
either as a UK or Irish citizen, under the EU settlement scheme or having
secured any other relevant work visa. If you do not have the right to work in
the UK and the role does not meet eligibility for sponsorship, please consider
carefully whether you meet the eligibility to apply.
Job description
Job responsibilities
Job Purpose
The post holder will be responsible
for their own caseload within their speciality area as an autonomous
practitioner. In doing so, they will assess, plan, deliver and evaluate patient
centred programmes of care to a specialist level ensuring that they practice
within their sphere of competence and knowledge. The post holder will work to
professional and regulatory body codes, standards and guidance at all times
ensuring that their practice is grounded in evidence based theoretical and practical
knowledge.
Key Responsibilities
1. Clinical
1.1.
Demonstrates a detailed theoretical and
practical knowledge of common aetiologies, pathologies, conditions and
presentations involving a critical understanding of theories and principles
1.2.
Demonstrates innovative and specialist skills to
select methods and tools to holistically assess, plan, implement and evaluate
in a complex and specialised field of work.
1.3.
Demonstrates highly developed physical skills
where dexterity and accuracy are important e.g. syringe pumps and infusions, manual
treatments
1.4.
Makes consistent judgements requiring complex fact
analysis, interpretation and comparison of options and ensures clinical
reasoning is reflected accurately in case records
1.5.
Engages and actively involves the individual
and, if appropriate, their family/carer, in the assessment, planning,
implementation and evaluation of programmes of treatment and/or care by using person-centred
techniques to promote a culture of involvement and empowerment
1.6.
Works to standards of proficiency identified by
their professional and regulatory bodies performing clinical
treatments/procedures to a competent standard
1.7.
Prioritises their own workload, and that of the
wider team, within agreed objectives deciding when to refer to others as
appropriate.
1.8.
Provides and receives complex, sensitive or
contentious information where motivational, persuasive, empathetic, negotiating
and reassurance skills are required whilst demonstrating an understanding of
barriers to communication
1.9.
Approaches each individual with care, compassion
and sensitivity ensuring that these values are reflected in all areas of
practice including the management of any complaints and compliments.
1.10. To comply with the organisations Infection
Prevention and Control requirements, including bare below the elbows dress
code for staff with a direct care delivery role
Job description
Job responsibilities
Job Purpose
The post holder will be responsible
for their own caseload within their speciality area as an autonomous
practitioner. In doing so, they will assess, plan, deliver and evaluate patient
centred programmes of care to a specialist level ensuring that they practice
within their sphere of competence and knowledge. The post holder will work to
professional and regulatory body codes, standards and guidance at all times
ensuring that their practice is grounded in evidence based theoretical and practical
knowledge.
Key Responsibilities
1. Clinical
1.1.
Demonstrates a detailed theoretical and
practical knowledge of common aetiologies, pathologies, conditions and
presentations involving a critical understanding of theories and principles
1.2.
Demonstrates innovative and specialist skills to
select methods and tools to holistically assess, plan, implement and evaluate
in a complex and specialised field of work.
1.3.
Demonstrates highly developed physical skills
where dexterity and accuracy are important e.g. syringe pumps and infusions, manual
treatments
1.4.
Makes consistent judgements requiring complex fact
analysis, interpretation and comparison of options and ensures clinical
reasoning is reflected accurately in case records
1.5.
Engages and actively involves the individual
and, if appropriate, their family/carer, in the assessment, planning,
implementation and evaluation of programmes of treatment and/or care by using person-centred
techniques to promote a culture of involvement and empowerment
1.6.
Works to standards of proficiency identified by
their professional and regulatory bodies performing clinical
treatments/procedures to a competent standard
1.7.
Prioritises their own workload, and that of the
wider team, within agreed objectives deciding when to refer to others as
appropriate.
1.8.
Provides and receives complex, sensitive or
contentious information where motivational, persuasive, empathetic, negotiating
and reassurance skills are required whilst demonstrating an understanding of
barriers to communication
1.9.
Approaches each individual with care, compassion
and sensitivity ensuring that these values are reflected in all areas of
practice including the management of any complaints and compliments.
1.10. To comply with the organisations Infection
Prevention and Control requirements, including bare below the elbows dress
code for staff with a direct care delivery role
Person Specification
Experience
Essential
- Experience in supervising and delegating to other members of staff
- Demonstrates innovative and specialist skills to select methods and tools to holistically assess, plan, implement and evaluate in a complex and specialised field of work.
- Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment
- Provides and receives complex, sensitive or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication
ATTITUDE & BEHAVIOUR
Essential
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
- Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands
- Positive and flexible attitude to dealing with change; able to respond to the changing needs of the patient in an appropriate and timely manner;
- willing to change and accept change and to explore new ways of doing things and approaches
- Highly motivated and reliable
- Has a strong degree of personal integrity; able to adhere to standards of conduct based on a culture of equality and fairness
- Demonstrates values consistent with those of the Trust
- Ability and willingness to adopt a flexible approach to work on the occasions it may be required.
Qualifications
Essential
- Professional degree or diploma in relevant field.
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties.
- Maintains a portfolio of CPD in line with regulatory body standards.
Skills and Attributes
Essential
- Workload management including delegation of tasks and day-to-day team leadership
- Effective verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to patients / carers and managing conflict when appropriate
- Risk assessment skills
Person Specification
Experience
Essential
- Experience in supervising and delegating to other members of staff
- Demonstrates innovative and specialist skills to select methods and tools to holistically assess, plan, implement and evaluate in a complex and specialised field of work.
- Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment
- Provides and receives complex, sensitive or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication
ATTITUDE & BEHAVIOUR
Essential
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
- Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands
- Positive and flexible attitude to dealing with change; able to respond to the changing needs of the patient in an appropriate and timely manner;
- willing to change and accept change and to explore new ways of doing things and approaches
- Highly motivated and reliable
- Has a strong degree of personal integrity; able to adhere to standards of conduct based on a culture of equality and fairness
- Demonstrates values consistent with those of the Trust
- Ability and willingness to adopt a flexible approach to work on the occasions it may be required.
Qualifications
Essential
- Professional degree or diploma in relevant field.
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties.
- Maintains a portfolio of CPD in line with regulatory body standards.
Skills and Attributes
Essential
- Workload management including delegation of tasks and day-to-day team leadership
- Effective verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to patients / carers and managing conflict when appropriate
- Risk assessment skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
