Deputy Head of Facilities Management

Job description

Job responsibilities

Key Responsibilities

1. Management

2.1. Corporately responsible for the operational delivery of the service and for ensuring the delivery of the facilities programmes appropriate to field of work

2.2. Manage the delegated budget for the team and support the head of service to manage the overall service budget where appropriate

2.3. Ensures the effective and efficient use of resources e.g. staff, supplies to maintain the team establishment and comply with the service delivery model

2.4. Responsible for the line management and performance of an operational team within a specific service area and within line management structure specific to service area

2.5. Delegate, organise and prioritise autonomously to ensure the safe delivery of the service and making judgements in complex situations e.g. unexpected service demands

2.6. Ensures that all team and individual objectives are clearly defined within the wider Directorate framework and in line with Trusts objectives, using the appraisal process as a vehicle for this.

2.7. Takes responsibility for their own and others health and safety in the working environment.

2.8. Ability to make highly complex judgements, including in new or unfamiliar situations by analysing and interpreting a wide variety of complex information and data sources to compare options and to take action as appropriate.

2.9. Deliver information to the team and other services, teams or agencies using a variety of means

2.10. Promotes and represents service at a strategic level

2.11. Provides and receives highly complex, highly sensitive or highly contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication

2.12. Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all aspects of the role including the management of compliments and complaints.

Person Specification

Qualifications

Essential

• Professional degree or diploma in relevant field or equivalent experience in facilities management.
• Post graduate learning to Masters level or equivalent experience in facilities management

Desirable

• Leadership and management qualification or equivalent experience.
• Project management qualification or equivalent experience.

Experience

Essential

• Experience in facilities management at a senior level.
• Experience in operational management including human resource management.
• Experience in training and line management of others in a variety of relevant settings

Desirable

• Working in community or primary care based teams.
• Budget management experience and delivery of savings targets.
• Experience of role/service redesign

Skills and Attributes

Essential

• Highly specialist knowledge of professional roles and responsibilities within facilities management
• Advanced knowledge of relevant current issues in health and social care, and innovation and application in practice.
• Leads the implementation of strategy, governance, service development and quality measures in practice
• Highly complex analytical and creative problem solving skills in unpredictable situations.
• Workload management including delegation of tasks, team leadership and delivery of strategic targets
• Competent IT skills in order to collect and interpret data, present reports and compile presentations in a range of contexts.
• Advanced verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to staff and managing conflict when appropriate.
• Human resource management skills and techniques.
• Change management skills.
• Risk assessment skills

Desirable

• Experience of practical application of innovation techniques.
• Commissioning and contracting knowledge in facilities management

Attitude to work

Essential

• Able to develop, establish and maintain positive relationships with others both internal and external to the organisation.
• Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands.
• Positive and flexible attitude to dealing with change; able to respond to the changing needs of the Trusts services in an appropriate and timely manner
• Highly motivated and reliable.

Desirable

• Experience of change management theory

Employer details

Employer name

Leeds Community Healthcare NHS Trust

Address

Stockdale House (interim), White Rose Park from 21 August 2023

Building 3, White Rose Park, Millshaw Park Lane

Leeds

LS11 0DL

Employer's website

https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/ (Opens in a new tab)