0-19 HCP Administrator

Job summary

**PLEASE NOTE** This vacancy is only open to employees of our ICB system partners: Shropshire Community Health NHS Trust, The Shrewsbury and Telford Hospital NHS Trust, Midlands Partnership NHS Foundation Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital and NHS Shropshire, Telford and Wrekin Integrated Care Board. Please do not apply if you are not an employee of one of the listed organisations as we will be unable to progress your application.

Please note that this job does not meet the salary or skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

To provide efficient and effective administration support to the Public Health Nursing Team. The purpose of the post is to provide clerical support for the team. The post holder will be expected to ensure that all clerical functions are carried out to the highest quality standards and within the deadlines applicable to that particular area of work.

Main duties of the job

• To provide an efficient, effective and streamlined clerical support service to the 0-19 Team.
• To provide a "first" point of contact for some queries into the health team. This can be via telephone, electronic media and in person. Queries can be from parents, relatives, other organisations, general public and staff. This may involved dealing with anxious or upset family members.
• To take responsibility for keeping up to date and reviewing your personal development needs and objectives on a regular basis including participating in reviews with your manager at lease on a 12 monthly basis.
• Behaves consistently with the values and beliefs of the organisation and promotes these on a day to day basis.
• Maintains emotional resilience and maturity with the occasional exposure to distressing or emotional circumstances.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Dudley, Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Across all Dudley Sites

Stourbridge Health and Social Care Center

Stourbridge

DY8 4JB

Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Across all Dudley Sites

Stourbridge Health and Social Care Center

Stourbridge

DY8 4JB

Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)

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