Senior Discharge Coordinator – Care Transfer Hub

Shropshire Community Health NHS Trust

The closing date is 11 April 2025

Job summary

Shropshire Community Health Trust and Shrewsbury & Telford Hospital Trust Partnership Working.

Shropshire Community Health NHS Trust is offering an exciting opportunity for motivated individual with a passion for the specialist field of complex discharge to work within the Care Transfer Hub based at The Royal Shrewsbury Hospital, with potential for cross-site work at The Princess Royal Hospital, Telford, as and when the service is required.

This post is an ideal opportunity for Nurses, Social workers and Allied Health Professionals, to shape this new service for our patients. The team is expanding and this is an ideal opportunity to be involved in the transformation of the service and work with the existing skilled team in the specialist field of Complex Discharge.

The role and service offer integration and partnership working with team managers, nurses, therapists, health and social care coordinators across both organisations to ensure a seamless service

We expect the very best from our staff - in return we can offer you the opportunity to work alongside experts to help you further develop your clinical and leadership skills, contributions towards CPD including external opportunities as service delivery allows, and an exceptionally rewarding job opportunity in one of the most beautiful yet dynamic parts of the UK

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

The Senior Discharge Coordinator holds specialist knowledge in this field and will work within the Care Transfer Hub providing an expert and skilled community focused approach to discharge planning and assessment, embracing the principles of Discharge to Assess Model and providing a person-centred approach to care. As the Senior Discharge Coordinator they will be responsible to lead the team on a daily basis, prioritise daily workload, case manage the most complex discharge cases, coordinate daily capacity and support patient flow working with all key partners , whilst using their expert knowledge of community services to create seamless pathway of care from hospital to community and home.

The successful applicant will be supported by the Team Leads and Operational Leads in the Care Transfer Hub, working with the team in clinical, health care and social care practice, providing knowledge, skills and experience of acute and community health care to our patients to achieve timely and safe discharge from hospital.

The service operates 8am -6pm, 7 days a week, this post includes bank holidays and weekend working as part of the clinical team rota.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

825-7067858-OPS

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8XQ

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person Specification

Other

Essential

Ability to meet the travel needs of the post

Training and Qualifications

Essential

Professional Registration (NMC , HCPC or DipSW).
Professional knowledge acquired through degree level qualification or significant equivalent experience.
Diploma level specialist training, experience or short courses in appropriate field.

Experience

Essential

Demonstrable experience of contact with patients both in an acute and community setting.
Demonstrate knowledge of community, social care services to support hospital discharge pathways.
Experience of working with multidisciplinary health and social care teams.
Experience of developing systems, processes and new ways of working to optimise patient flow.
Understanding of current mental health legislation and safeguarding processes.

Knowledge and Skills

Essential

Knowledge of the Discharge Pathways.
IT skills in the use of Microsoft products (Word, Excel, Outlook, Publisher, Powerpoint etc).
Articulate with well-developed communication (verbal and written) and interpersonal skills.
Able to prioritise and meet deadlines effectively.

Person Specification

Other

Essential

Ability to meet the travel needs of the post

Training and Qualifications

Essential

Professional Registration (NMC , HCPC or DipSW).
Professional knowledge acquired through degree level qualification or significant equivalent experience.
Diploma level specialist training, experience or short courses in appropriate field.

Experience

Essential

Demonstrable experience of contact with patients both in an acute and community setting.
Demonstrate knowledge of community, social care services to support hospital discharge pathways.
Experience of working with multidisciplinary health and social care teams.
Experience of developing systems, processes and new ways of working to optimise patient flow.
Understanding of current mental health legislation and safeguarding processes.

Knowledge and Skills

Essential

Knowledge of the Discharge Pathways.
IT skills in the use of Microsoft products (Word, Excel, Outlook, Publisher, Powerpoint etc).
Articulate with well-developed communication (verbal and written) and interpersonal skills.
Able to prioritise and meet deadlines effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).