Information Analyst - EPR Configuration

Shropshire Community Health NHS Trust

This job is now closed

Job summary

We have implemented Rio, our Electronic Patient Record (EPR), across the majority of our community services and an exciting opportunity has arisen to work in the Rio Team within the Digital Services Department.

We are looking for an information professional who will work closely with the rest of the Rio Team, support the Senior Configuration Analyst and Project Managers to develop system functionality and configuration, and provide advice and guidance to all services within the Trust.

The role will be both interesting and challenging, working with other members of the Rio Team, along with supporting clinicians and senior managers in the functionality of Rio.

As part of a close knit team, the successful candidate will be involved in numerous projects and have exposure to multiple systems and technologies.

The role involves handling helpdesk calls, supporting the implementation of Rio into new services, developing new forms and letters, creating SQL 'front-end' reports, and maintaining the existing configuration of the system.

Reporting to the Technical Project Manager within Digital Services Department, the successful candidate will be a confident communicator, able to work directly with a variety of services, and will assist in the provision of Rio system configuration across the Trust.

Please note this vacancy may close early if a high volume of applications is received, we advise you to submit your applications early to avoid disappointment.

Main duties of the job

Support the development and provision of information, via the Electronic PatientRecord, to the Trust and the primary and secondary care commissioning process, continually enhancing and developing the quality and coverage of information provided, and the mechanism/technology by which it is delivered through the adaptation and improvement to the Electronic Patient Record.
Support the development and maintenance of the Trust's Electronic Patient Record, including the maintenance of data sets (community contacts and configurationreference data). Ensuring that the underlying data is kept up-to-date and developed in line with local and national requirements, and that any problems/issues with the dataare resolved accordingly e.g., undertaking a data cleansing role and comparing data from a variety of sources to ensure quality, consistency and accuracy.
Provide performance monitoring information on hospital and community based services in response to requests for both regular and ad hoc reports, utilising a wide variety of tools in use for analysis and presentation e.g. Excel (spreadsheets), SQL / Access(databases), Electronic Patient Record, Data Warehouse.
You will need to have demonstrable knowledge and experience of development within information systems; with working knowledge of some or all of the following; SQL, HTML, XML and Microsoft Office suite (Word, Excel, Outlook). Knowledge of relational databases, XSLT and CSS would be advantageous

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

825-6431855-COR

Job locations

Shirehall

Abbey Foregate

Shrewsbury

SY2 6LY

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person Specification

Experience

Essential

Demonstrate relevant office experience and interpersonal and telephone skills.
Computer literate (including use of the internet and other appropriate programs such as Microsoft Office etc.)

Qualifications

Essential

A degree in IM&T or Business Administration e.g., Information Technology, Information Science. Or a combination of IM&T knowledge/experience/qualification (e.g., Advanced ECDL, BTEC, HND/OND) and at least 2 years' experience in a similar IM&T or GP practice IM&T environment.
At least 2 years' experience in a similar IM&T or GP practice IM&T environment
Have appropriate intermediate vocational short courses e.g., SQL Server, Expertise in Data Analysis, Excel, Access, GP Systems

Knowledge and Skills

Essential

Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written.
Ability to work closely with people in other disciplines and form professional working relationships.
Ability to communicate complex information effectively with different organisations and across different levels of the organisation.
Ability to overcome barriers associated with conveying technical information to a non-technical audience.
Demonstrate problem resolution skills to determine and resolve complex data and information issues.
Ability to organise and plan tasks to meet statutory and other deadlines.
Excellent customer service skills, understanding the demands of a client-focussed organisation.

Person Specification

Experience

Essential

Demonstrate relevant office experience and interpersonal and telephone skills.
Computer literate (including use of the internet and other appropriate programs such as Microsoft Office etc.)

Qualifications

Essential

A degree in IM&T or Business Administration e.g., Information Technology, Information Science. Or a combination of IM&T knowledge/experience/qualification (e.g., Advanced ECDL, BTEC, HND/OND) and at least 2 years' experience in a similar IM&T or GP practice IM&T environment.
At least 2 years' experience in a similar IM&T or GP practice IM&T environment
Have appropriate intermediate vocational short courses e.g., SQL Server, Expertise in Data Analysis, Excel, Access, GP Systems

Knowledge and Skills

Essential

Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written.
Ability to work closely with people in other disciplines and form professional working relationships.
Ability to communicate complex information effectively with different organisations and across different levels of the organisation.
Ability to overcome barriers associated with conveying technical information to a non-technical audience.
Demonstrate problem resolution skills to determine and resolve complex data and information issues.
Ability to organise and plan tasks to meet statutory and other deadlines.
Excellent customer service skills, understanding the demands of a client-focussed organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information