Shropshire Community Health NHS Trust

Ward Coordinator- Bishops Castle Community Hospital

This job is now closed

Job summary

We have an exciting opportunity for a Ward Discharge Co-ordinator to join our friendly and dynamic team at Bishops Castle Community Hospital.

The role involves working within the ward environment as part of the multidisciplinary team, to provide a continuous coordinated approach to the safe and timely discharge of patients with simple and complex discharge needs.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

Communicate and liaise with patients, their families and carers and other key external stakeholders who play an integral role in patient discharge.
Support the delivery of the SAFER red to green approach to expediting patient care.
The role requires a high proportion of autonomous working with in the ward team within the sphere of the role.
Attend ward round, organise and chair MDT meetings and take action to expedite investigations and treatments to support pathway progression using the SAFER principals of red to green.
Liaise with other members of the wider interdisciplinary team i.e. social services, ICS, district nurses, specialists nurses and other relevant external agencies to facilitate timely and co-ordinated patient discharge.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Date posted

11 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

825-6166346-OPS-A

Job locations

Bishops Castle

Union Street

Bishops Castle

SY9 5AJ

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person Specification

Qualifications

Essential

GCSE in English and Maths grade 4 or above, or eviqalent qualification.
Level 3 NVQ in healthcare related topic.

Experience

Essential

Working within a hospital ward environment.
Participating in the patient discharge process.
Working with hospital computer systems.

Knowledge and Skills

Essential

Knowledge of the patient discharge process.
Knowledge of the Red to Green concept for discharge.
Articulate with well-developed communication (verbal and written) and interpersonal skills.
Computer literate with experience and knowledge of Microsoft Office - Word, Excel, PowerPoint and Outlook.
Good organisational skills; self-starter and able to use initiative appropriately with only little supervision.
Ability to prioritise and work on own initiative.
Demonstrates accuracy and attention to detail.
Professional and pleasant telephone manner.
Demonstrated appropriate level of problem resolution skills e.g., workload prioritisation, diary scheduling.
Excellent customer service skills, understanding the demands of a client focused organisation.

Person Specification

Qualifications

Essential

GCSE in English and Maths grade 4 or above, or eviqalent qualification.
Level 3 NVQ in healthcare related topic.

Experience

Essential

Working within a hospital ward environment.
Participating in the patient discharge process.
Working with hospital computer systems.

Knowledge and Skills

Essential

Knowledge of the patient discharge process.
Knowledge of the Red to Green concept for discharge.
Articulate with well-developed communication (verbal and written) and interpersonal skills.
Computer literate with experience and knowledge of Microsoft Office - Word, Excel, PowerPoint and Outlook.
Good organisational skills; self-starter and able to use initiative appropriately with only little supervision.
Ability to prioritise and work on own initiative.
Demonstrates accuracy and attention to detail.
Professional and pleasant telephone manner.
Demonstrated appropriate level of problem resolution skills e.g., workload prioritisation, diary scheduling.
Excellent customer service skills, understanding the demands of a client focused organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Bishops Castle

Union Street

Bishops Castle

SY9 5AJ

Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Bishops Castle

Union Street

Bishops Castle

SY9 5AJ

Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)