Job summary
This is an opportunity to undertake an interesting and challenging role within the Digital Services Department which is a corporate service within Shropshire Community Health NHS Trust.
The Information Team sits within Digital Services and the post holder will work closely with the Operations Directorate to provide reporting solutions and guidance to all services within the Trust.
We are looking for an innovative information professional to provide support and deliver continuous developments to the reporting systems and processes that we operate. The role will require provision of performance reports and analytical support within the Information Team, to clinicians and senior managers.
To support these business requirements, applicants will require specialist knowledge and experience using a range of information systems; with particular expertise in data analysis and packages, e.g. Microsoft Excel.
Reporting to the Principal Analyst, the successful candidate will be a confident communicator, responsible for the provision of comprehensive and reliable information.
As part of the application process applicants are required to answer the following question (Max 100 words) at the start of the 'Supporting information' box in your application
"What are the fundamental steps in producing an information report or piece of analysis? e.g. A performance report to a Service Manager "
Main duties of the job
o Providing in association with other members of the Information Division a responsive and client focused service that delivers high quality information and associated support services to our clients, both internal and external.
o Contribute to the successful delivery of the Organisations' objectives whilst following departmental guidelines and organisational policy, working both autonomously and as part of the Information Team e.g. the postholder will be required to act independently within the appropriate guidelines, seeking advice and guidance as required.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Job description
Job responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Job description
Job responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Person Specification
Qualifications
Essential
- A degree in IM&T or Business Administration e.g., Information Technology, Information Science. or A combination of IM&T knowledge/experience/qualification (e.g., Advanced ECDL, BTEC, HND/OND) and at least 2 years' experience in a similar IM&T or GP practice IM&T environment.
- Appropriate intermediate vocational short courses e.g., SQL Server, Expertise in Data Analysis, Excel, Access, GP Systems.
Knowledge and Skills
Essential
- Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written.
- Ability to work closely with people in other disciplines and form professional working relationships
- Ability to communicate complex information effectively with different organisations and across different levels of the organisation
- Ability to overcome barriers associated with conveying technical information to a non-technical audience
- Demonstrate problem resolution skills to determine and resolve complex data and information issues.
- Ability to organise and plan tasks to meet statutory and other deadlines.
- Excellent customer service skills, understanding the demands of a client-focussed organisation
Experience
Essential
- Demonstrate relevant office experience and interpersonal and telephone skills.
- Computer literate (including use of the internet and other appropriate programs such as Microsoft Office etc.)
Personal Qualities
Essential
- Ability to communicate effectively across different levels of the organisation
- Ability to develop and maintain effective working relationships with team members and other staff
- Demonstrate willingness to develop effective working relationships
- Good time management skills
Person Specification
Qualifications
Essential
- A degree in IM&T or Business Administration e.g., Information Technology, Information Science. or A combination of IM&T knowledge/experience/qualification (e.g., Advanced ECDL, BTEC, HND/OND) and at least 2 years' experience in a similar IM&T or GP practice IM&T environment.
- Appropriate intermediate vocational short courses e.g., SQL Server, Expertise in Data Analysis, Excel, Access, GP Systems.
Knowledge and Skills
Essential
- Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written.
- Ability to work closely with people in other disciplines and form professional working relationships
- Ability to communicate complex information effectively with different organisations and across different levels of the organisation
- Ability to overcome barriers associated with conveying technical information to a non-technical audience
- Demonstrate problem resolution skills to determine and resolve complex data and information issues.
- Ability to organise and plan tasks to meet statutory and other deadlines.
- Excellent customer service skills, understanding the demands of a client-focussed organisation
Experience
Essential
- Demonstrate relevant office experience and interpersonal and telephone skills.
- Computer literate (including use of the internet and other appropriate programs such as Microsoft Office etc.)
Personal Qualities
Essential
- Ability to communicate effectively across different levels of the organisation
- Ability to develop and maintain effective working relationships with team members and other staff
- Demonstrate willingness to develop effective working relationships
- Good time management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
