Shropshire Community Health NHS Trust

Receptionist/Ward Clerk

Information:

This job is now closed

Job summary

We have an exciting opportunity for a Ward Clerk/Receptionist to join our friendly and dynamic team at Bishops Castle Community Hospital. This is a part-time position of 30 hours per week.

The postholder will provide telephone and reception duties, and will be the first point of contact for general enquiries from visitors, staff and patients. The postholder will also provide administration support duties to the administration team, the ward and other hospital departments as required.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

  • To effectively deal with all incoming telephone calls via switchboard both internally and externally.
  • To act as first point of contact for staff, patients and visitors and deal effectively with any enquiries.
  • To input patient admission and discharges.
  • To assist the nursing staff with administration duties.
  • To book patient transport.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details

Date posted

29 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

825-6000909-OPS

Job locations

Bishops Castle Community Hospital

Union Street

Bishops Castle

SY9 5AJ


Job description

Job responsibilities

Please see further information on the attached document entitled job description and person specification.

Job description

Job responsibilities

Please see further information on the attached document entitled job description and person specification.

Person Specification

Qualifications

Essential

  • GCSE grade 4 or above in English Language and Maths or equivalent.

Skills

Essential

  • Excellent communication skills both written and verbal.
  • Good IT skills including Microsoft Office.
  • Good organisational skills.

Experience

Essential

  • Reception/switchboard experience.
  • Team work, multitasking and working under pressure.
  • Customer service.
Person Specification

Qualifications

Essential

  • GCSE grade 4 or above in English Language and Maths or equivalent.

Skills

Essential

  • Excellent communication skills both written and verbal.
  • Good IT skills including Microsoft Office.
  • Good organisational skills.

Experience

Essential

  • Reception/switchboard experience.
  • Team work, multitasking and working under pressure.
  • Customer service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Bishops Castle Community Hospital

Union Street

Bishops Castle

SY9 5AJ


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Bishops Castle Community Hospital

Union Street

Bishops Castle

SY9 5AJ


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Catherine Euden

catherine.euden@nhs.net

01584872201

Details

Date posted

29 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

825-6000909-OPS

Job locations

Bishops Castle Community Hospital

Union Street

Bishops Castle

SY9 5AJ


Supporting documents

Privacy notice

Shropshire Community Health NHS Trust's privacy notice (opens in a new tab)