Central London Community Health Trust

Bank Healthcare Support Worker (Sexual Health)

The closing date is 19 August 2025

Job summary

4 days per week 0800-1800 or 5 days 0900-1700

To provide high standards of care to patients with sexual health needs and to ensure the smooth running of the clinical environment. The post holder will be required to deliver care, under the guidance and supervision of a Registered Nurse or Medical Doctor within community based sexual health clinics.

The post holder will be responsible for:

Clinical
Communication
Health, Safety and Security
Service Improvement and Quality
Personal and People Development
General

Further Information and General Responsibilities:

The service runs 5 days per week between 8am and 6pm. - 4 days per week 0800-1800 or 5 days 0900-1700
The post holder may be required to work in any of the sites covered by the service in line with service development and need.

Main duties of the job

To utilise basic health observation techniques to monitor patients' health status as appropriate and directed by senior staff, reporting back findings.
To provide care to patients with challenging behaviour by maintaining a calm safe environment and reporting back to the nurse/therapist as indicated.
To be comfortable in discussing sexual matters and understand the needs of sexually active young people.
To ensure all aspects of work are carried out to a high clinical standard and be accountable for this through the senior staff
To maintain confidentiality on all matters relating to patient's attendance and maintain that confidentiality does not expire with the passage of time.
To always ensure the maintenance of patients' privacy, dignity, and confidentiality, promoting and supporting patients' rights and choices with regards to their care.

About us

Just as we care about our patients' wellbeing, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
Support with gaining your driving license *T&C's apply
Car lease scheme *T&C's apply
Flexible working options
Annual travel card loan
Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£14.26 an hour pay + HCAS + 12.07% Holiday pay

Contract

Bank

Working pattern

Full-time, Flexible working

Reference number

824-BANK- LIT1449

Job locations

160 Falcon Road

London

SW12LN

Job description

Job responsibilities

Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.

Job description

Job responsibilities

Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.

Person Specification

Education/Qualification

Essential

Higher Professional Diploma in Health and Wellbeing (NVQ/QCF - Level 3) or
A recognised equivalent course
Willingness to undertake further training as appropriate

Desirable

GCSE grade A-C or equivalent in English and Maths
Registration with the national regulatory body (when it becomes available).

Experience

Essential

Experience of working in a health or social care setting
Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook) with experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment

Desirable

Experience of working as part of a team
Experience of working in a customer service role
Experience with the NHS patient information database (Rio, CIS)

Skills & Knowledge

Essential

Knowledge of NHS
Understanding of the need for confidentiality and management of sensitive records
Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and well-being.
Ability to work under pressure, prioritise effectively and manage competing demands.

Desirable

Previous experience of working on an electronic record system
Able to understand and promote enablement strategies

Person Specification

Education/Qualification

Essential

Higher Professional Diploma in Health and Wellbeing (NVQ/QCF - Level 3) or
A recognised equivalent course
Willingness to undertake further training as appropriate

Desirable

GCSE grade A-C or equivalent in English and Maths
Registration with the national regulatory body (when it becomes available).

Experience

Essential

Experience of working in a health or social care setting
Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook) with experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment

Desirable

Experience of working as part of a team
Experience of working in a customer service role
Experience with the NHS patient information database (Rio, CIS)

Skills & Knowledge

Essential

Knowledge of NHS
Understanding of the need for confidentiality and management of sensitive records
Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and well-being.
Ability to work under pressure, prioritise effectively and manage competing demands.

Desirable

Previous experience of working on an electronic record system
Able to understand and promote enablement strategies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

160 Falcon Road

London

SW12LN

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Central London Community Health Trust

Address

160 Falcon Road

London

SW12LN

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)