Central London Community Health Trust

Progress Chaser

The closing date is 25 August 2025

Job summary

Are you passionate about delivering seamless patient care? We're looking for a dedicated professional to support patients throughout their inpatient journey -- from admission to discharge.

Key Responsibilities:

Support the patient's pathway throughout their inpatient journey from admission to discharge
Work as an effective member of a multi-disciplinary team and refer all matters outside of their scope of practice to the discharge and admissions coordinator, nurse in charge, ward manager or therapy team.
Progress actions relating to patient's care to meet their expected date of discharge
Record all types of patient information accurately and have the ability to produce and maintain documents and spread sheets.

If you're organized, team-oriented, and committed to improving patient outcomes, we want to hear from you!

Main duties of the job

Work as part of the multi-disciplinary team, ensuring effective communication across all departments.
Communicate effectively with patients, carers, visitors, other staff members and other healthcare professionals at all times to ensure all are aware of pathway progression and discharge plans.
Attend daily board rounds, MDT and other meetings to record and take actions and to expedite investigations and treatments to support pathway progression.
Relevant onward referrals to be initiated, completed and chased to obtain final decision in regard to patient's discharge plans.
Update relevant data and reporting with patient information to ensure accurate timely information is communicated to the multidisciplinary team
Maintain communication channels with the multidisciplinary team , including Allied Health Professionals, Medical Staff, Nursing staff and Social workers. Support teams to ensure action identified at the daily board rounds and beds meeting are progressing of which is of a sensitive and confidential nature
Escalate to senior staff any barriers that may result in a delayed transfer of care
Co-ordinate with the nursing, medical and pharmacy teams, to ensure that all medications are prescribed and dispensed prior to discharge.
Liaise with the social services team, as directed, completing the relevant notice of discharge documentation

About us

Just as we care about our patients' well-being, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme(only available for Band 5 and up)
Flexible working options
Annual travel card loan
Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Date posted

11 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum inclusive of HCAS (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

824-ONW-7272862

Job locations

Willesden

Robson Avenue, NW10 3RY

London

NW10 3RY

Job description

Job responsibilities

Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.

Job description

Job responsibilities

Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.

Person Specification

Education/Qualification

Essential

Degree level qualifications or equivalent

Experience

Essential

Proven capability in handling busy environment.
Proficient in using Microsoft Office 365 Suite

Desirable

Experience of working in the NHS or similar large, complex organisation.
Knowledge of electronic patient data systems
Understanding of medical terminology

Skills & Knowledge

Essential

Possess and display diplomacy where appropriate
Excellent work load and time management skills.

Desirable

Ability and confidence in use of own judgement and seek advice/escalate issues when unsure.
Ability to work on own initiative with minimum supervision

Key Attributes

Desirable

Hold a full, valid, UK driving license and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Person Specification

Education/Qualification

Essential

Degree level qualifications or equivalent

Experience

Essential

Proven capability in handling busy environment.
Proficient in using Microsoft Office 365 Suite

Desirable

Experience of working in the NHS or similar large, complex organisation.
Knowledge of electronic patient data systems
Understanding of medical terminology

Skills & Knowledge

Essential

Possess and display diplomacy where appropriate
Excellent work load and time management skills.

Desirable

Ability and confidence in use of own judgement and seek advice/escalate issues when unsure.
Ability to work on own initiative with minimum supervision

Key Attributes

Desirable

Hold a full, valid, UK driving license and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Willesden

Robson Avenue, NW10 3RY

London

NW10 3RY

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Central London Community Health Trust

Address

Willesden

Robson Avenue, NW10 3RY

London

NW10 3RY

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)