Central London Community Health Trust

Clinical Operational Lead - Proactive Care Team

The closing date is 08 July 2025

Job summary

We are recruiting a passionate and proactive Clinical and Operational Lead for a new Neighbourhood Proactive Care Service.

This is an exciting opportunity to play a key role ina new team delivering community-based, person-centred care for residents. The focus will be on holistic assessments, care coordination, addressing health inequalities and delivering on the strategic ambition of a 'neighbourhood health service'. This role will have both an operational management and patient facing element.

This service will see the shift from reactive care to proactive identification by using risk stratification searches within Primary Care records. The searches will identify a cohort of patients who would benefit from targeted intervention to improve outcomes, their overall experience and reduce the likelihood of further unplanned admissions. The service will operate alongside a number of other acute and community services, with the ability to step patients up in to appropriate services - including the highly successful virtual ward models in South and West Hertfordshire.

This role presents as an excellent opportunity to work in a topical area of service delivery within the NHS right now and will provide the opportunity to gain service development skills .

Main duties of the job

You'll be responsible for operational delivery of the service, leading and managing a multidisciplinary team.

You will be working closely with a programme manager, testing new models of care, identifying interventions which make the most difference to this patient cohort, and evaluating the success of the service. Clinically, you will be from a nursing, physiotherapy, or occupational therapy background and will have appropriate clinical experience to be able to support a cohort of residents with moderate to severe frailty who have had 2 or more unplanned admissions within the last year.

About us

Just as we care about our patients' wellbeing, we care about yours!

We can offer you:

  • A comprehensive induction into the community service followed by a local induction to introduce you to the role
  • Car lease scheme *T&C's apply
  • Flexible working options
  • Annual travel card loan
  • Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Details

Date posted

25 June 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,877 to £62,626 a year Per Annum, inclusive of HCAS pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

824-HERTS-7300015

Job locations

Hemel Hempstead Hospital

hillfield road

hemel hempstead

HP2 4AD


Job description

Job responsibilities

A full job description and person specification are listed in the attached document. Please review your suitability for the post against the listed requirements.

Job description

Job responsibilities

A full job description and person specification are listed in the attached document. Please review your suitability for the post against the listed requirements.

Person Specification

Education/Qualification

Essential

  • Registered allied health care professional or registered nurse
  • Degree/ masters level qualification relevant to community practice or Evidence of recent CPD
  • Post-graduate management and/or leadership training
  • Clinical supervisor training
  • Specialist Community Practitioner/District Nursing qualification

Desirable

  • Post Graduate masters level modular training
  • Non medical prescribing

Experience

Essential

  • Significant post-qualification experience in a relevant clinical field
  • Demonstrate broad experience post registration working in a variety of clinical settings.
  • In depth experience of working within multi agency / multi-disciplinary team
  • Experience of working with single assessment process
  • Experience participating in a research or audit project and implementing full audit cycle
  • Experience in mentorship role
  • Experience of leading and managing a team

Desirable

  • Experience of managing a budget
  • Experience of managing and investigating complaints
  • Experience of managing and investigating serious incidents
  • Experience of undertaking service analysis / deep dive reviews.

Skills and Knowledge

Essential

  • Experience of implementing change management programmes e.g. service development
  • Demonstrate advanced leadership & management skills

Desirable

  • Advanced computer literacy

Other

Essential

  • Experience of electronic clinical systems
  • UK Driving License and access to a car

Desirable

  • Experience of delivering a mobile working solution
Person Specification

Education/Qualification

Essential

  • Registered allied health care professional or registered nurse
  • Degree/ masters level qualification relevant to community practice or Evidence of recent CPD
  • Post-graduate management and/or leadership training
  • Clinical supervisor training
  • Specialist Community Practitioner/District Nursing qualification

Desirable

  • Post Graduate masters level modular training
  • Non medical prescribing

Experience

Essential

  • Significant post-qualification experience in a relevant clinical field
  • Demonstrate broad experience post registration working in a variety of clinical settings.
  • In depth experience of working within multi agency / multi-disciplinary team
  • Experience of working with single assessment process
  • Experience participating in a research or audit project and implementing full audit cycle
  • Experience in mentorship role
  • Experience of leading and managing a team

Desirable

  • Experience of managing a budget
  • Experience of managing and investigating complaints
  • Experience of managing and investigating serious incidents
  • Experience of undertaking service analysis / deep dive reviews.

Skills and Knowledge

Essential

  • Experience of implementing change management programmes e.g. service development
  • Demonstrate advanced leadership & management skills

Desirable

  • Advanced computer literacy

Other

Essential

  • Experience of electronic clinical systems
  • UK Driving License and access to a car

Desirable

  • Experience of delivering a mobile working solution

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Hemel Hempstead Hospital

hillfield road

hemel hempstead

HP2 4AD


Employer's website

https://clch.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Central London Community Health Trust

Address

Hemel Hempstead Hospital

hillfield road

hemel hempstead

HP2 4AD


Employer's website

https://clch.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Director of Operations

Louise Ayres

louise.ayres1@nhs.net

07795367951

Details

Date posted

25 June 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,877 to £62,626 a year Per Annum, inclusive of HCAS pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

824-HERTS-7300015

Job locations

Hemel Hempstead Hospital

hillfield road

hemel hempstead

HP2 4AD


Supporting documents

Privacy notice

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