Central London Community Health Trust

Operational Support Services Officer (Regulatory Compliance)

This job is now closed

Job summary

An exciting opportunity has arisen for a motivated and dynamic co-ordinator to join CLCH's support services team.

The purpose of this role is primarily a specialist advisory and monitoring role to ensure that the Trust is meeting its statutory obligations in relation to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the Care Quality Commission (Registration) Regulations 2009, and provide assurance that the Trust is delivering a high standard of clinical care to its service users.

Main duties of the job

Key responsibilities include:

Promoting and providing assurance that the Trust is compliant with various statutory and regulatory requirements.

Providing educational and developmental materials and presentations to senior managers and the Executive team, covering relevant aspects of the regulatory compliance framework.

Preparing reports and undertaking presentations for the Compliance Team, key committees and groups, as required.

Leading the Trust preparation for and participation in regulatory inspections.

Managing actions identified in internal and external compliance inspections.

Managing quality self-assessment audits.

Managing the Trust's registration with the Care Quality Compliance (CQC)

About us

Just as we care about our patients' well-being, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme(only available for Band 5 and up)
Flexible working options
Annual travel card loan
Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year Per Annum, inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

824-CORP-7000529

Job locations

Parsons Green Health Centre

5-7 Parsons Green

London

SW6 4UL

Job description

Job responsibilities

**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**

Job description

Job responsibilities

**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**

Person Specification

Education/Qualifications

Essential

o Educated to Masters Level or equivalent combination of Post Graduate Diploma, short courses and experience or equivalent
Evidence of continuing professional development

Desirable

Project management qualification

Experience

Essential

Working in an NHS organisation
Liaising with regulatory bodies (e.g. CQC)
Involvement in regulatory inspections
Effectively communicating with staff at all levels in a large organisation
Managing projects and report writing
Managing competing priorities and demands
Development of policies and procedural documents
Experience of presenting to large groups
Demonstrable experience of using initiative to achieve outcomes

Desirable

Contract management

Skils and Knowledge

Essential

Expert knowledge of Health & Social Care Act Regulations
Knowledge of how healthcare services operate
Computer literate with a working knowledge of Microsoft Office applications
Excellent analytical and data collation skills
Strong written, verbal and influential communication skills

Key Attributes

Essential

Able to demonstrate excellence in Customer Service
Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Person Specification

Education/Qualifications

Essential

o Educated to Masters Level or equivalent combination of Post Graduate Diploma, short courses and experience or equivalent
Evidence of continuing professional development

Desirable

Project management qualification

Experience

Essential

Working in an NHS organisation
Liaising with regulatory bodies (e.g. CQC)
Involvement in regulatory inspections
Effectively communicating with staff at all levels in a large organisation
Managing projects and report writing
Managing competing priorities and demands
Development of policies and procedural documents
Experience of presenting to large groups
Demonstrable experience of using initiative to achieve outcomes

Desirable

Contract management

Skils and Knowledge

Essential

Expert knowledge of Health & Social Care Act Regulations
Knowledge of how healthcare services operate
Computer literate with a working knowledge of Microsoft Office applications
Excellent analytical and data collation skills
Strong written, verbal and influential communication skills

Key Attributes

Essential

Able to demonstrate excellence in Customer Service
Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Parsons Green Health Centre

5-7 Parsons Green

London

SW6 4UL

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Central London Community Health Trust

Address

Parsons Green Health Centre

5-7 Parsons Green

London

SW6 4UL

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)