Job summary
Transform Health Care in Harrow - Join Us as a Transfer of Care Hub Clinical Lead!
Are you passionate about delivering high-quality care closer to home and ensuring seamless patient journeys from hospital to community settings?
We have an exciting opportunity for a Clinical Lead to spearhead our Transfer of Care Hub at Northwick Park Hospital.
Why This Role Matters
As the Transfer of Care Hub Clinical Lead, you'll provide expert clinical and operational leadership in collaboration with the Harrow IICCS team, CLCH Head of Clinical Services, and our partner organisations. Your role is crucial in delivering safe, timely discharges across multiple pathways ultimately improving patient outcomes and experiences.
What You'll Do
Lead & Advocate: Serve as a professional practitioner and ambassador for community services, championing CLCH's commitment to excellent care.
Coordinate Discharges: Work hand-in-hand with acute hospital teams to ensure patients receive prompt, efficient, and high-quality transitions from hospital to home.
Drive Improvement: Collaborate with the IICCS Service Manager and LNWH Head of Discharge Operations to cultivate an environment of continuous quality improvement, making sure our services evolve to meet patient needs.
Support & Empower: Provide effective professional leadership for all relevant pathways, fostering a culture of learning, development, and proactive resource management within the team.
Main duties of the job
About You
You're a forward thinking clinical leader with experience in discharge planning or intermediate care coordination.
You excel at collaborating across multidisciplinary teams and thrive in dynamic settings where patient-cantered care is paramount.
The ideal candidate should be a strategic thinker capable of developing strategic service improvements and managing complex patient care pathways. You must possess strong communication skills, with the ability to manage relationships with a diverse range of internal and external stakeholders effectively.
Additionally, we are looking for dedicated healthcare registered professionals who have a first-level degree and/or significant equivalent experience in managing discharge and patient flow, coupled with a passion for community healthcare.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C's apply
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
- Develop detailed and complex technical understanding of discharge to assess pathways and hub processes to lead service delivery from a point of professional expertise and competence.
- Work with the Integrated Intermediate Care Coordination Service (ICCS) Manager in assuring safe and effective service delivery including responsibility for data reporting.
- To deputise for the Integrated Intermediate Care Coordination Service (ICCS) Manager where necessary including attendance at required system or NWL forums.
- Demonstrate patient centred values ensuring that all patients are treated with compassion and dignity.
Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.
Job description
Job responsibilities
- Develop detailed and complex technical understanding of discharge to assess pathways and hub processes to lead service delivery from a point of professional expertise and competence.
- Work with the Integrated Intermediate Care Coordination Service (ICCS) Manager in assuring safe and effective service delivery including responsibility for data reporting.
- To deputise for the Integrated Intermediate Care Coordination Service (ICCS) Manager where necessary including attendance at required system or NWL forums.
- Demonstrate patient centred values ensuring that all patients are treated with compassion and dignity.
Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.
Person Specification
Qualifications
Essential
- First level degree or equivalent
- Evidence of further relevant courses
- Equivalent significant experience of managing discharge and patient flow
- HCPC Registered Therapist / First Level Registered Nurse or Therapist currently registered with relevant professional body
Desirable
- Management training and qualification
- Mentorship course
- Leadership courses/qualifications
Exper
Essential
- Has the required level of knowledge of area of specialty and be able to apply that knowledge in order to promote the health of the patients.
- Extensive experience at minimum of Band 7 (Agenda for Change) or equivalent - minimum 3years
- Extensive experience of senior management
- Experience in team management including performance management
- Experience of receiving and delivering supervision
- Able to teach in formal and informal settings
- Budget Management
- Proven ability to prioritise and manage own workload with minimal supervision
- Experience of initiating and implementing changes to services
- Experience of working collaboratively with a variety of agencies and professionals and across organisational boundaries.
- Evidence of innovation in practice evaluation and audit skills.
Desirable
- Demonstrates high level skills to communicate effectively and appropriately with partners, patients, staff and stakeholders
- IT literate in the use of Microsoft Word, Email and a basic understanding of Excel spreadsheets, data recording tools, e.g. Emis (Patient Activity data and Datix)
Person Specification
Qualifications
Essential
- First level degree or equivalent
- Evidence of further relevant courses
- Equivalent significant experience of managing discharge and patient flow
- HCPC Registered Therapist / First Level Registered Nurse or Therapist currently registered with relevant professional body
Desirable
- Management training and qualification
- Mentorship course
- Leadership courses/qualifications
Exper
Essential
- Has the required level of knowledge of area of specialty and be able to apply that knowledge in order to promote the health of the patients.
- Extensive experience at minimum of Band 7 (Agenda for Change) or equivalent - minimum 3years
- Extensive experience of senior management
- Experience in team management including performance management
- Experience of receiving and delivering supervision
- Able to teach in formal and informal settings
- Budget Management
- Proven ability to prioritise and manage own workload with minimal supervision
- Experience of initiating and implementing changes to services
- Experience of working collaboratively with a variety of agencies and professionals and across organisational boundaries.
- Evidence of innovation in practice evaluation and audit skills.
Desirable
- Demonstrates high level skills to communicate effectively and appropriately with partners, patients, staff and stakeholders
- IT literate in the use of Microsoft Word, Email and a basic understanding of Excel spreadsheets, data recording tools, e.g. Emis (Patient Activity data and Datix)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
