SPA Child Health Administrator

Central London Community Health Trust

This job is now closed

Job summary

The post holder is a member of the admin team and the responsibilities of the team are to support the clinical services to manage the daily demand of data received into the service to include referrals, calls to the service, booking of appointments and to effectively prioritise incoming referrals for the attention of the clinical team on a daily basis in a timely and efficient manner.PREVIOUS APPLICANTS NEED NOT APPLY

Main duties of the job

The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients , carers, and health professionals. Daily data entry onto our system filling in relevant templates for the attention of the clinical teams. Supporting our clinical team and patients. The aim to make effective use of resources, reduce duplication and ensure that referrals are effectively and safely managed through the system, and that appropriate referrals are accepted, and any urgent needs highlighted to the appropriate clinical services. To ensure calls received are answered in a timely manner.

About us

Just as we care about our patients' wellbeing, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme *T&C's apply
Flexible working options
Annual travel card loan
Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year per annum, inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

824-INNER-6790663-A

Job locations

The Medical Centre

7e Woodfield Road

London

W9 3XZ

Job description

Job responsibilities

Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.

Job description

Job responsibilities

Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.

Person Specification

Qualifications

Essential

Good literacy and numeracy, general education
Good literacy and numeracy, general education ? Educated to NVQ3 in admin or equivalent combination of NVQ2, courses and experience

Experience

Essential

Secretarial/administrative experience in an office environment
Experience of working with the general public in a customer service role
Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment

Desirable

Experience of working in a health care environment

Skills and Knowledge

Essential

Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, MS teams and Outlook )
Accurate copy typing
Excellent verbal and written skills

Person Specification

Qualifications

Essential

Good literacy and numeracy, general education
Good literacy and numeracy, general education ? Educated to NVQ3 in admin or equivalent combination of NVQ2, courses and experience

Experience

Essential

Secretarial/administrative experience in an office environment
Experience of working with the general public in a customer service role
Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment

Desirable

Experience of working in a health care environment

Skills and Knowledge

Essential

Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, MS teams and Outlook )
Accurate copy typing
Excellent verbal and written skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.