Administrator - Planned Care
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Job summary
An exciting opportunity has arisen for an administrator to join our Planned Care team based in Hemel Hempstead, Dacorum, working thirty hours per week. We are seeking a highly motivated and flexible administrator to work within the planned care service based at Hemel One in Hemel Hempstead (we are planning to move to the Forum, Marlowes, Hemel Hempstead in January 2025).
The role will encompass a variety of administration skills to deliver a comprehensive administration service within a busy office environment.
It is essential that you are highly proficient in IT skills including Word, Excel and email, with excellent communication and interpersonal skills. Previous experience of the SystmOne electronic health record software would also be an advantage. The role is interesting and varied but extremely busy and includes answering the telephone, contacting patients regarding visit times, helping to maintain and update patient records and helping with maintaining stock levels.
You must be able to work flexibly to meet the needs of the team and the service, produce accurate work, meet deadlines and be able to work on your own initiative and as part of a team.
Main duties of the job
Carrying out routine entry of information and scanning of patient notes onto the SystmOne database
Monitoring of stationery cupboards and medical storeroom for stock and support in the ordering of service stationery and medical supplies when required.
Forwarding discharge summaries and other letters to patients and general practitioners.
Contacting patients by telephone to communicate changes to visit dates etc.
To carry out general office tasks such as sorting incoming mail, franking outgoing mail, photocopying and keeping the office tidy.
To accurately record information on Trust IT systems and databases.
To answer incoming calls, dealing with enquiries in a helpful manner, proactively taking action where appropriate.
To deal with enquiries, correspondence and information received by the service in conjunction with other staff.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Details
Date posted
30 October 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience per annum inclusive of HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
824-HERTS-6643912
Job locations
Hemel One
Boundary Way
Hemel Hempstead
HP2 7YU
Employer details
Employer name
Central London Community Health Trust
Address
Hemel One
Boundary Way
Hemel Hempstead
HP2 7YU
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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