Job summary
To provide a comprehensive and high quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team within Hertfordshire Sexual Health Service. The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff.
Main duties of the job
It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential and integrated services that deliver improvements in sexual health for the population of Hertfordshire.
Flexible working is required to include central booking clinic cover and admin duties as required by the management team. The post holder will require flexibility to work evenings as and when required.
To maintain and promote at all times confidentiality and be aware of the sensitive nature of the GUM, HIV and Contraception Service. The post holder will act on their own initiative in dealing with day to dayissues.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.
Job description
Job responsibilities
Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.
Person Specification
Education/Qualification
Essential
- Good level of literacy and numeracy and general education
- NVQ Admin Level 3 in Administration or equivalent
Desirable
- European Computer Driving Licence (ECDL) or equivalent
Experience
Essential
- Secretarial or administrative experience in an office environment.
- Experience of working with the general public in a customer or client facing role.
- Experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment.
- Experience of taking, producing and distributing notes as directed.
Desirable
- Experience of working with patients and carers in a public sector environment.
- Experience of working in a health care environment.
- Knowledge of petty cash and stock ordering procedures
Skills and knowledge
Essential
- Ability to create and structure office systems e.g. filing, stationery and equipment ordering.
- Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook).
- Accurate copy typing.
Person Specification
Education/Qualification
Essential
- Good level of literacy and numeracy and general education
- NVQ Admin Level 3 in Administration or equivalent
Desirable
- European Computer Driving Licence (ECDL) or equivalent
Experience
Essential
- Secretarial or administrative experience in an office environment.
- Experience of working with the general public in a customer or client facing role.
- Experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment.
- Experience of taking, producing and distributing notes as directed.
Desirable
- Experience of working with patients and carers in a public sector environment.
- Experience of working in a health care environment.
- Knowledge of petty cash and stock ordering procedures
Skills and knowledge
Essential
- Ability to create and structure office systems e.g. filing, stationery and equipment ordering.
- Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook).
- Accurate copy typing.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Central London Community Health Trust
Address
High Street Surgery
13 - 15 High Street, Waltham Cross, EN8 0BX
Cheshunt
EN8 0BX
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
