Job summary
The Materials Management Operative is a customer-facing role requiring a strong customer service work ethic and commitment to being always proactive and positive. The role will require working in a team, operating the Trust's goods inwards / outwards systems for delivering goods to Wards and Departments. The post holder will be expected to assist customers who come to the Main Stores, checking goods received against delivery documents and picking and packing supplies as per requisitions received from Services within the Trust.
To work as part of Materials Management team to carry out Receipting and distribution of all goods ordered. To review current par levels in line with clinical activity, and scan, order and put away as per the schedule.
This is a broad summary of the role detailing key areas of operation and responsibilities - further detail will be provided in the Main Duties and Responsibilities section, below, which provides more granular detail.
Main duties of the job
- The post holder will be in daily contact with ward and service managers and staff within the hospital
- Procurement - Clinical Specialists, Contracts Team, Customer Services
- Divisional team engagement
- Ward review meetings
- H&S to include Major Incident
- Finance - e-Financials Systems Team, Accounts Payable.
- Other hospital services including Facilities, Estates
- All levels of Trust staff
External (if applicable)
- The post holder will also be in regular contact with the goods receiving staff and NHS Logistics teams
- Suppliers (inc. couriers)
- External NHS bodies as relevant
- Members of the public
- Other NHS Organisations and other Public Services
About us
We providecommunity health services to more than two million people across eleven London boroughs and Hertfordshire.
Every day, our professionals provide high-quality healthcare in people's homes and local clinics, helping them to:
-
stay well
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manage their own health with the right support
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avoid unnecessary trips to, or long stays in, hospital.
We support our patients at every stage of their lives, providing health visiting for new-born babies through to community nursing, stroke rehabilitation and palliative care for people towards the end of their lives.
Our vision:deliver great care closer to home.
Our mission: working together to give children a better start and adults greater independence.
Job description
Job responsibilities
Make judgements about stock levels required on wards and departments using bar code technology replenishing stock to agreed levels.
Maintain effective liaison with the NHS Supply Chain and suppliers.
Be familiar with and adhering to Trust policies and guidance on infection, prevention and control.
Assist in the upkeep of ward areas in relation to the storage and replenishment of consumable products.
Carry out accurate counting & scanning / input and uploading of information / put away stock for a designated number of wards/departments.
Locate and provide emergency supplies of products to ward/department areas when required.
Assist in the processing of Non-Stock Materials Management requests and maintain effective relationships with the purchasing staff.
Maintains stock at agreed levels, responsibility for the security of goods during delivery and/or put away process.
Deliveries should be "broken down" immediately. Under no circumstances should cages and totes be left on wards/departments unattended.
Job description
Job responsibilities
Make judgements about stock levels required on wards and departments using bar code technology replenishing stock to agreed levels.
Maintain effective liaison with the NHS Supply Chain and suppliers.
Be familiar with and adhering to Trust policies and guidance on infection, prevention and control.
Assist in the upkeep of ward areas in relation to the storage and replenishment of consumable products.
Carry out accurate counting & scanning / input and uploading of information / put away stock for a designated number of wards/departments.
Locate and provide emergency supplies of products to ward/department areas when required.
Assist in the processing of Non-Stock Materials Management requests and maintain effective relationships with the purchasing staff.
Maintains stock at agreed levels, responsibility for the security of goods during delivery and/or put away process.
Deliveries should be "broken down" immediately. Under no circumstances should cages and totes be left on wards/departments unattended.
Person Specification
Education/Qualification
Essential
- Willingness to undertake further training as appropriate
- NVQ 2 or equivalent
Desirable
- GCSE grade A-C or equivalent in English and Maths
Experience
Essential
- Knowledge of receipting/ stock control systems and delivery procedures
- Experience of working as part of a team
- Experience with the use of Microsoft Office and a variety of databases
- Experience of working in a busy environment
- Manual Handling skills
- Basic safety and proper lifting procedures
- Proven ability to work without supervision
- Ability to plan own workload
Desirable
- Experience of working as part of a team
- Proven knowledge of supply chain processes
- Proven knowledge of electronic stock management
- Knowledge or receipting / stock control systems and delivery
- Experience of mechanical handling equipment to support the team
Skills and Knowledge
Essential
- An awareness of risk management
- Excellent communication skills and ability to build effective relationships
- Self-management skills managing time and workload
- Ability to work in a team and to superv ise the work of others
- Ability to analyse, interpret and record data in a clear, and succinct manner
- To be able to promote the work of the team across the trust
- Excellent oral and written communication and presentation skills
- Ability to work under pressure, prioritise effectively and manage competing demands.
- Ability to work with minimal supervision
- Ability to prioritise work
- Adaptable and flexible
- Ability to cope with uncertainty and change
- Proactive and innovative
- Polite and courteous, approachable, attending to all requests
- Maintains prompt timekeeping
Other
Essential
- Flexible about work location - The post holder will l be required to travel to other CLCH sites in London
- Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without adaptations
Person Specification
Education/Qualification
Essential
- Willingness to undertake further training as appropriate
- NVQ 2 or equivalent
Desirable
- GCSE grade A-C or equivalent in English and Maths
Experience
Essential
- Knowledge of receipting/ stock control systems and delivery procedures
- Experience of working as part of a team
- Experience with the use of Microsoft Office and a variety of databases
- Experience of working in a busy environment
- Manual Handling skills
- Basic safety and proper lifting procedures
- Proven ability to work without supervision
- Ability to plan own workload
Desirable
- Experience of working as part of a team
- Proven knowledge of supply chain processes
- Proven knowledge of electronic stock management
- Knowledge or receipting / stock control systems and delivery
- Experience of mechanical handling equipment to support the team
Skills and Knowledge
Essential
- An awareness of risk management
- Excellent communication skills and ability to build effective relationships
- Self-management skills managing time and workload
- Ability to work in a team and to superv ise the work of others
- Ability to analyse, interpret and record data in a clear, and succinct manner
- To be able to promote the work of the team across the trust
- Excellent oral and written communication and presentation skills
- Ability to work under pressure, prioritise effectively and manage competing demands.
- Ability to work with minimal supervision
- Ability to prioritise work
- Adaptable and flexible
- Ability to cope with uncertainty and change
- Proactive and innovative
- Polite and courteous, approachable, attending to all requests
- Maintains prompt timekeeping
Other
Essential
- Flexible about work location - The post holder will l be required to travel to other CLCH sites in London
- Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
