Job summary
Central London Community Healthcare is excited to be advertising for a band 8b Clinical Services Manager for our children's 0-19 universal services in Brent.
The Brent Children's Clinical Service Unit is led by a Head of Clinical Services, supported by two 8b Clinical Service Managers (CSMs) who respectively manage a portfolio of services for 0-19 Universal Childrens Services and Specialist Children's Services.
The Clinical Service Manager roles support the Head of Clinical Services to ensure quality processes are in place and embedded to consistently deliver a safe and effective high-quality service for patients and service users across the CSU.
Past applicants need not re-apply.
Main duties of the job
The post holder will take part in trust wide projects relating to their portfolio and join the Brent Children Clinical Service Unit leadership team which includes specialist services such as therapies, child development service, specialist nursing teams and a new children's health inequalities team.
You will be supported by an 8a Clinical Lead as well as the Head of Clinical Services and wider senior management team and have opportunity to develop your leadership and operational management skills and lead on CSU wide projects within the division.
The role is primarily based at Sudbury Primary Care Centre and Willesden Centre for Health and Care where the team's offices are based however travel to other sites will be required.
If you are an experienced manager looking for a new challenge this may be the role for you.
If you are interested in discussing the role please contact Kim Lewis, Head of Clinical Services - Brent Children on
kimlewis2@nhs.net 07341881708
irene.sanyauke@nhs.net 07776670909
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
Responsible for service delivery of patient care with the available resources, and monitoring of performance against, set targets (activity, finance, outcomes, and utilisation).
Analyse performance data highlighting areas of variance and develop action plans to address and improve performance. Implement and monitor action plans.
Develop a working environment and culture that actively improves health, safety and security
Report, review and monitor complaints and clinical incidents and undertake clinical audit in conjunction with Team Lead, Clinical and Professional Leads and work collaboratively to develop strategies around prevention of future occurrences
Ensure the formal dissemination of learning in order to inform policy and practice
Take responsibility for ensuring that patient experiences of the services within remit are positive
Lead business planning for services within area of responsibility
Carry out demand and capacity work to ensure services are sustainable.
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
Job description
Job responsibilities
Responsible for service delivery of patient care with the available resources, and monitoring of performance against, set targets (activity, finance, outcomes, and utilisation).
Analyse performance data highlighting areas of variance and develop action plans to address and improve performance. Implement and monitor action plans.
Develop a working environment and culture that actively improves health, safety and security
Report, review and monitor complaints and clinical incidents and undertake clinical audit in conjunction with Team Lead, Clinical and Professional Leads and work collaboratively to develop strategies around prevention of future occurrences
Ensure the formal dissemination of learning in order to inform policy and practice
Take responsibility for ensuring that patient experiences of the services within remit are positive
Lead business planning for services within area of responsibility
Carry out demand and capacity work to ensure services are sustainable.
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
Person Specification
Education/Qualification
Essential
- Significant NHS operational management experience
- Evidence of continuing personal and professional development
- Management qualification or equivalent experience
- Professional clinical qualification or significant NHS experience
Desirable
- Experience of managing patient care services
Experience
Essential
- Significant recent experience of working at a senior level
- Substantial experience of working incommunity healthcare services delivering patient care
- Change management and service transformation experience related to the planning and delivery of work in a clinicalsetting
- Experience of staff management
- Experience of budget management
Desirable
- Proven ability to engage effectively with a broad range of stakeholders
- Substantial experience of coordinating and leading projects
Skills and Knowledge
Essential
- Essential ability to rapidly build credibility with all levels in the Trust, including senior managers and clinicians
- Ability to persuade clinicians to engage with, implement and embed change
- High level competence and computer literacy including MS Office, and clinical systems.
- Excellent communication skills; able to express complicated, multi stranded concepts in an accessible way, both verbally and in writing and in a multi- professionalenvironment
- Proven ability to manage, analyse data and sound organisational skills
- Understanding of the National Drivers of the wider health andsocial care economies, how they affect CLCH and their practical application to service delivery
- Knowledge and understanding of the principles of quality governance
- Understanding and knowledge of the need to use evidence based practice in the development and delivery of clinical services
- Ability to prioritise work against a background of a variety of demand for information and deadlines
- Knowledge of managing difficult situations and conflict resolution
Desirable
- Understanding of NHS Financial Guidance
Other
Essential
- Ability to be flexible and responsive to divisional, organisational and system (ICS/ICB) needs
- Ability to make informed decisions under pressure
- Excellent interpersonal skills
- Ability to work without direct supervision and plan, organise, review and prioritise own workload and that ofothers
- Ability to understand and take account of otherperspectives
- Passionate to drive up clinical quality of care and support professional practice
- Knowledge of managing difficult situations and conflictresolution
- Confident and self-motivated
- Innovative and a change agent
- Leadership skills
Desirable
- Able to drive between sites
Person Specification
Education/Qualification
Essential
- Significant NHS operational management experience
- Evidence of continuing personal and professional development
- Management qualification or equivalent experience
- Professional clinical qualification or significant NHS experience
Desirable
- Experience of managing patient care services
Experience
Essential
- Significant recent experience of working at a senior level
- Substantial experience of working incommunity healthcare services delivering patient care
- Change management and service transformation experience related to the planning and delivery of work in a clinicalsetting
- Experience of staff management
- Experience of budget management
Desirable
- Proven ability to engage effectively with a broad range of stakeholders
- Substantial experience of coordinating and leading projects
Skills and Knowledge
Essential
- Essential ability to rapidly build credibility with all levels in the Trust, including senior managers and clinicians
- Ability to persuade clinicians to engage with, implement and embed change
- High level competence and computer literacy including MS Office, and clinical systems.
- Excellent communication skills; able to express complicated, multi stranded concepts in an accessible way, both verbally and in writing and in a multi- professionalenvironment
- Proven ability to manage, analyse data and sound organisational skills
- Understanding of the National Drivers of the wider health andsocial care economies, how they affect CLCH and their practical application to service delivery
- Knowledge and understanding of the principles of quality governance
- Understanding and knowledge of the need to use evidence based practice in the development and delivery of clinical services
- Ability to prioritise work against a background of a variety of demand for information and deadlines
- Knowledge of managing difficult situations and conflict resolution
Desirable
- Understanding of NHS Financial Guidance
Other
Essential
- Ability to be flexible and responsive to divisional, organisational and system (ICS/ICB) needs
- Ability to make informed decisions under pressure
- Excellent interpersonal skills
- Ability to work without direct supervision and plan, organise, review and prioritise own workload and that ofothers
- Ability to understand and take account of otherperspectives
- Passionate to drive up clinical quality of care and support professional practice
- Knowledge of managing difficult situations and conflictresolution
- Confident and self-motivated
- Innovative and a change agent
- Leadership skills
Desirable
- Able to drive between sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
