Job summary
CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!
Palliative Care Triage Nurse/Clinical Nurse Specialist, part time - set days
We are pleased to announce an exciting opportunity to join our Specialist Palliative Care Service based at Hemel One, Hemel Hempstead Hertfordshire.
This post holder will triage and coordinate outcomes for all Palliative care referrals that come through our referrals centre for all 3 Palliative Care providers across West Herts.
This role involves triaging and prioritising community, Hospice inpatient and outpatient referrals.
Main duties of the job
The ideal candidate will be extremely well organised, flexible, approachable, professional and above all compassionate to the needs of patients, carers and professionals within this specialist service and those of other providers.
You will need to have a good sense of humour in order to blend well into the team, a wide range of IT skills, including experience with Systmone, understanding of virtual platform such as Blue jeans and Microsoft Teams, Advanced communication skills and an understanding of the 3 organisations who make up the Palliative Care Providers in this division.
You will need to have good management skills as well as advanced Palliative and end of life care experience.
You will also need experience of working in the community.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
- The main component of this job is to be the coordinator of the Palliative Care Referrals Centre (PCRC). This role involves triaging all palliative referrals that come for 3 organisations across West Herts. (CLCH, Rennie Grove Peace (RGP) and The Hospice of St Francis (HOSF).
- Referrals for home assessment, hospice inpatient admission or outpatient assessment all come through this triage process.
- The post holder will be representing all 3 organisations and needs to have a working knowledge of these services.
- This coordination role also includes giving advice to patients/carers and professionals as part of the 24 hour advice line.
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
Job description
Job responsibilities
- The main component of this job is to be the coordinator of the Palliative Care Referrals Centre (PCRC). This role involves triaging all palliative referrals that come for 3 organisations across West Herts. (CLCH, Rennie Grove Peace (RGP) and The Hospice of St Francis (HOSF).
- Referrals for home assessment, hospice inpatient admission or outpatient assessment all come through this triage process.
- The post holder will be representing all 3 organisations and needs to have a working knowledge of these services.
- This coordination role also includes giving advice to patients/carers and professionals as part of the 24 hour advice line.
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
Person Specification
Qualifications
Essential
- Registered Nurse with current UK NMC registration
- First level Degree or undertaking First level Degree
- Willingness to undertake further academic or practical study at a higher level for e.g. Master's degree
- Suitable applicants will have demonstrable post registration experience working at a senior level in palliative or end of life care
- Candidates should have attained an appropriate level of experience to the fulfil the competencies required in palliative care or oncology
- Teaching qualification or willing to undertake
- Do Not Attempt Cardiopulmonary Resuscitation competencies
- Advanced Communication Course
Desirable
- Extended Nurse prescribing Qualification
Experience
Essential
- Community experience
- Evidence of experience in a teaching and mentoring role
- Experience of cross boundary working in partnership and collaboration with health, social and voluntary sectors
- Knowledge of NMC code of professional conduct
- Understanding of current political and policy context in Primary health Care
- Knowledge of research processes
- Knowledge of clinical governance and its implications
- Knowledge of resource management
- Up to date evidence of continued professional development and of reflective practice in a professional portfolio
- Proven leadership skills in some aspect of service development
- Experience of participation in research, audit and evaluation
- Experience of leading change and innovation
- Experience of using counselling skills
Desirable
Skills & Knowledge
Essential
- Ability to utilise a range of expert communication methods appropriate to situation
- Is able to use communication theories to inform and to organise care packages as appropriate
- Is able to communicate complex, and sensitive information which requires empathy and reassurance related to palliative care patients and their families and professionals working with them
- Has ability to use influencing, negotiating and counselling skills in highly emotive atmosphere
- Has the ability to challenge and be challenged regarding triage outcomes
- Willingness to Uphold the Trusts values
Key Attributes
Essential
- Eligible to live and work in the United Kingdom
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Person Specification
Qualifications
Essential
- Registered Nurse with current UK NMC registration
- First level Degree or undertaking First level Degree
- Willingness to undertake further academic or practical study at a higher level for e.g. Master's degree
- Suitable applicants will have demonstrable post registration experience working at a senior level in palliative or end of life care
- Candidates should have attained an appropriate level of experience to the fulfil the competencies required in palliative care or oncology
- Teaching qualification or willing to undertake
- Do Not Attempt Cardiopulmonary Resuscitation competencies
- Advanced Communication Course
Desirable
- Extended Nurse prescribing Qualification
Experience
Essential
- Community experience
- Evidence of experience in a teaching and mentoring role
- Experience of cross boundary working in partnership and collaboration with health, social and voluntary sectors
- Knowledge of NMC code of professional conduct
- Understanding of current political and policy context in Primary health Care
- Knowledge of research processes
- Knowledge of clinical governance and its implications
- Knowledge of resource management
- Up to date evidence of continued professional development and of reflective practice in a professional portfolio
- Proven leadership skills in some aspect of service development
- Experience of participation in research, audit and evaluation
- Experience of leading change and innovation
- Experience of using counselling skills
Desirable
Skills & Knowledge
Essential
- Ability to utilise a range of expert communication methods appropriate to situation
- Is able to use communication theories to inform and to organise care packages as appropriate
- Is able to communicate complex, and sensitive information which requires empathy and reassurance related to palliative care patients and their families and professionals working with them
- Has ability to use influencing, negotiating and counselling skills in highly emotive atmosphere
- Has the ability to challenge and be challenged regarding triage outcomes
- Willingness to Uphold the Trusts values
Key Attributes
Essential
- Eligible to live and work in the United Kingdom
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
