Job summary
Business Support Officer - Band 5 - Wandsworth
South West Division is recruiting to an experienced business support to the Head of Clinical Services, covering Children and Adult services across Wandsworth, Merton and Richmond.
This is an exciting opportunity for an individual with advanced administration and business support skills. You will be working jointly with a Head of Clinical Services and supporting the implementation of new service developments and day to day management of teams.
Main duties of the job
We are looking for people with dynamic social skills and ability to work with a wide range of clinicians, to provide essential support.
It is important that they are flexible, proactive and enjoy working in a diverse and busy working environment. You will be working closely with the senior team in the South West Division to help to support and develop services to meet our clients needs.
A mature attitude and calm approach is essential for this role.
The applicant should be flexible as well as service and patient focused. They will provide effective and efficient business support to the team members and other professionals who liaise with the team, to enable the provision of smooth care delivery.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C's apply
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
Effective communication and organisation skills are essential in order to successfully support the senior team.
Good IT skills and working knowledge of Word, Excel and PowerPoint are expected, to assist in record keeping and the production of reports to support the delivery of patient care and service development. Experience of patient records and data bases would also be an advantage.The role will include:
Job description
Job responsibilities
Effective communication and organisation skills are essential in order to successfully support the senior team.
Good IT skills and working knowledge of Word, Excel and PowerPoint are expected, to assist in record keeping and the production of reports to support the delivery of patient care and service development. Experience of patient records and data bases would also be an advantage.The role will include:
Person Specification
Education/Qualification
Essential
- Educated to degree level or equivalent level combination of diploma level education, short courses / training and experience
- RSA II or equivalent
- ECDL/ Microsoft or equivalent
Experience
Essential
- Previous PA experience at a senior level
- Proven experience in running an office including managing, maintaining and developing databases and filing systems including bring forward, maintaining stationery/stock levels and diary management
- Experience of supporting senior managers including taking appropriate follow up action as required
- Experience of dealing with complex enquiries from the public and partner organisations
- Experience of working in busy and pressurised office with the ability to prioritise workload to meet conflicting demands
- Organising meetings and events including speakers
- Experience of managing, supervising and coordinating staff
- Experience of publisher and project management as well as utilising scanner and colour printer for OHP's etc
Desirable
- Experience of working in the NHS/Public sector
- Experience of administering the recruitment and selection procedure
Skills & Knowledge
Essential
- Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating and persuasive skills
- Excellent organisational and administrative skills and the ability to set up office systems and monitor review and implement changes to existing working practices
- Proven ability to balance competing and often conflicting demands for resources, in order to achieve local and corporate objectives
- Extensive experience of taking, producing and distributive formal minutes at Board leve
- Understands the need for confidentiality, including electronic information
- Understanding of the principles of Standing Financial Instructions
- Knowledge of and commitment to equal opportunities
- Competent in the use of MS Word, Excel, PowerPoint, Scheduler and Outlook (or similar application)
- Ability to work effectively in a team and autonomously
- Advanced level in computer skill - spread sheets, presentations, databases, electronic diary
Desirable
- PowerPoint presentation and set up
Person Specification
Education/Qualification
Essential
- Educated to degree level or equivalent level combination of diploma level education, short courses / training and experience
- RSA II or equivalent
- ECDL/ Microsoft or equivalent
Experience
Essential
- Previous PA experience at a senior level
- Proven experience in running an office including managing, maintaining and developing databases and filing systems including bring forward, maintaining stationery/stock levels and diary management
- Experience of supporting senior managers including taking appropriate follow up action as required
- Experience of dealing with complex enquiries from the public and partner organisations
- Experience of working in busy and pressurised office with the ability to prioritise workload to meet conflicting demands
- Organising meetings and events including speakers
- Experience of managing, supervising and coordinating staff
- Experience of publisher and project management as well as utilising scanner and colour printer for OHP's etc
Desirable
- Experience of working in the NHS/Public sector
- Experience of administering the recruitment and selection procedure
Skills & Knowledge
Essential
- Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating and persuasive skills
- Excellent organisational and administrative skills and the ability to set up office systems and monitor review and implement changes to existing working practices
- Proven ability to balance competing and often conflicting demands for resources, in order to achieve local and corporate objectives
- Extensive experience of taking, producing and distributive formal minutes at Board leve
- Understands the need for confidentiality, including electronic information
- Understanding of the principles of Standing Financial Instructions
- Knowledge of and commitment to equal opportunities
- Competent in the use of MS Word, Excel, PowerPoint, Scheduler and Outlook (or similar application)
- Ability to work effectively in a team and autonomously
- Advanced level in computer skill - spread sheets, presentations, databases, electronic diary
Desirable
- PowerPoint presentation and set up
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
