Job summary
Central London Community Health NHS Trust (CLCH) is a Trust that specialises in delivering community healthcare across 11 London Boroughs and Hertfordshire, including Hammersmith and Fulham, Kensington and Chelsea, and Westminster.
We are seeking enthusiastic and skilled colleagues to join us as we build on existing models of care and introduce new ways of working. Our transformation plans over the next 12 months and beyond will include further integration work with primary care, Local Authorities and the voluntary sector to deliver closer collaboration to provide planned and unplanned care models with a greater emphasis on population health and tackling inequalities. Would you like to be in a Trust at the forefront of delivering new models of care to meet the needs of the population?Are you looking to move to a more senior post within the next 5 years?Would you like to work in a highly successful Trust which has a 'Good' rating from CQC and does not have a financial deficit?If you can answer yes to any of the above then we may just have the job for you.
We are looking for a Deputy Director of Operations for our Inner North West Division. This division is responsible for delivering a range and adult and children's service across Hammersmith & Fulham, Kensington and Chelsea and Westminster.
Main duties of the job
The post holder is required to deliver on the following key outcomes as identified through the DOps, in conjunction with the Clinical Director, DDNT and CBU Managers:
- Ensuring delivery of patient centred, high quality, responsive and efficient services
- Ensuring adherence with regulations, performance and contractual indicators
- Working closely with commissioners, to develop services that respond to local
- Plan, Implement and evaluate new models of care, working collaboratively with CCGs, STPs and Local Authority
- Lead on the delivery of performance across the division, including all performance metrics and QIPP.
- Lead on performance reporting for the division
- Support the delivery of CLCH response to local integration
- Support the delivery of borough / CCG based transformation
- Manage relationships with key local stakeholders
- Manage (including performance and financial management) of business team and change function
- Deputise for Director Ops as required
About us
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
As an NHS trust,we are committed to equal opportunities and ensuring equality and diversity in the workplace.
We have a number of staff networks: Disability and Wellbeing Network (DAWN), Race Equality Network and the Rainbow Network which supports LGBT+ staff. Each network has a champion who is an executive director at the Trust and they hold regular meetingsto discuss issues andmake plans to improve CLCH.
Job description
Job responsibilities
- Deputise for the DOps when required
- As part of a triumvirate with the DDNT and Clinical Director, provide specific governance, support and leadership to the borough based
- Support the DOps to lead the operational delivery of community health services in line with national standards, regulations and local commissioning strategies, ensuring that they are delivered safely, in partnership and to budget in line with the CLCHs duties of clinical governance, financial balance and
- Support the DOps to develop and lead a team of divisional senior and service managers responsible for day to day operational management of servicePlease see attached Job Description and Person Specification for full roles and responsibilities
Job description
Job responsibilities
- Deputise for the DOps when required
- As part of a triumvirate with the DDNT and Clinical Director, provide specific governance, support and leadership to the borough based
- Support the DOps to lead the operational delivery of community health services in line with national standards, regulations and local commissioning strategies, ensuring that they are delivered safely, in partnership and to budget in line with the CLCHs duties of clinical governance, financial balance and
- Support the DOps to develop and lead a team of divisional senior and service managers responsible for day to day operational management of servicePlease see attached Job Description and Person Specification for full roles and responsibilities
Person Specification
Education/Qualification
Essential
- Educated to Masters level or equivalent combination of degree and post graduate clinical or professional qualifications, management training and experience.
- Can evidence recent and on-going personal development activity
- Has current broad knowledge of current NHS policy and context
- Has specific in-depth knowledge of the challenges facing health and social care
Experience & Achievements
Essential
- Substantial experience at senior management level in a public sector organisation, with a proven track record demonstrating successful strategic planning and implementation
- Experience of having provided health and/ or other public sector services.
- Can demonstrate experience of leading, introducing and managing major change programmes
- Evidence of significant and measurable outcomes and achievements at both strategic and operational level that impacted positively on organisational objectives
- Evidence of successful audit, risk assessment and management in a complex environment
- Proven experience of managing and motivating diverse teams
- A full and demonstrable understanding of the drivers for public sector reform, and specifically of the NHS policy agenda
- Demonstrable understanding of primary care, acute services and the health and social care agenda.
- Has demonstrable experience of effective partnership working with other organisations at a senior level, preferably a mix of public, private and voluntary sector
- Experience of establishing effective financial management and control procedures
Desirable
- Experience of integrated care systems or programmes
- Contract negotiations
Skills and Abilities
Essential
- Highly developed interpersonal skills with the ability to build relationships at all levels
- Can evidence innovative and strategic thinking ability
- Ability to translate strategic goals into effective and achievable operational plans and capable of monitoring their progress and outcomes
- Is politically astute with knowledge of national and regional decision making and influencing bodies
- Ability to work under pressure and meet deadlines
- Committed to promoting diversity and awareness of equal opportunities
- Demonstrates commitment to the values, principles of public service and health and social care in particular
- Constructively challenges activities which may not contribute to the delivery of the corporate strategy, while balancing the importance of being a corporate player
- Well developed communication skills, both verbal and written
- Ability to influence and negotiate with internal and external stakeholders
- Ability to manage difficult situations under public scrutiny
Other
Essential
- Able to carry out the duties of the role with or without adaptations
Person Specification
Education/Qualification
Essential
- Educated to Masters level or equivalent combination of degree and post graduate clinical or professional qualifications, management training and experience.
- Can evidence recent and on-going personal development activity
- Has current broad knowledge of current NHS policy and context
- Has specific in-depth knowledge of the challenges facing health and social care
Experience & Achievements
Essential
- Substantial experience at senior management level in a public sector organisation, with a proven track record demonstrating successful strategic planning and implementation
- Experience of having provided health and/ or other public sector services.
- Can demonstrate experience of leading, introducing and managing major change programmes
- Evidence of significant and measurable outcomes and achievements at both strategic and operational level that impacted positively on organisational objectives
- Evidence of successful audit, risk assessment and management in a complex environment
- Proven experience of managing and motivating diverse teams
- A full and demonstrable understanding of the drivers for public sector reform, and specifically of the NHS policy agenda
- Demonstrable understanding of primary care, acute services and the health and social care agenda.
- Has demonstrable experience of effective partnership working with other organisations at a senior level, preferably a mix of public, private and voluntary sector
- Experience of establishing effective financial management and control procedures
Desirable
- Experience of integrated care systems or programmes
- Contract negotiations
Skills and Abilities
Essential
- Highly developed interpersonal skills with the ability to build relationships at all levels
- Can evidence innovative and strategic thinking ability
- Ability to translate strategic goals into effective and achievable operational plans and capable of monitoring their progress and outcomes
- Is politically astute with knowledge of national and regional decision making and influencing bodies
- Ability to work under pressure and meet deadlines
- Committed to promoting diversity and awareness of equal opportunities
- Demonstrates commitment to the values, principles of public service and health and social care in particular
- Constructively challenges activities which may not contribute to the delivery of the corporate strategy, while balancing the importance of being a corporate player
- Well developed communication skills, both verbal and written
- Ability to influence and negotiate with internal and external stakeholders
- Ability to manage difficult situations under public scrutiny
Other
Essential
- Able to carry out the duties of the role with or without adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
