Community Pathway Co-ordinator

Central London Community Health Trust

This job is now closed

Job summary

We have an exciting opportunity for a Band 4 Diabetes Primary Care Network (PCN) care and education Coordinator, to join our friendly team within Brent Community Diabetes Service. The PCN care and education coordinator plays an important role within the PCN by adopting a flexible approach to patient care and service delivery. The aim is to help patient to improve their quality of life.

The post holder will be responsible for the coordination, planning, implementation, and evaluation of the diabetes education as well as providing clinical support to patients. The postholder will be working collaboratively with GPs within Brent PCN and the Community Diabetes Specialist Service.

The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers. And is expected to be able to act on their own initiative in dealing with day-to-day issues and the screening of correspondence, both written and verbal.

Main duties of the job

PCN care and education coordinator plays an important role within the PCN by adopting a flexible approach to patient care and service delivery. The aim is to help patient to improve their quality of life.

The post holder will be responsible for the coordination, planning, implementation, and evaluation of the diabetes education as well as providing clinical support to the patients.

The postholder will be working collaboratively with GPs within Brent PCN and the Community Diabetes Specialist Service. And from time to time, may be asked to work across different sites across the division

About us

Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.

Just as we care about our patients' wellbeing, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
Car lease scheme *T&C's apply
Flexible working options
Annual travel card loan
Training, support and development in your career

As an NHS trust,we are committed to equal opportunities and ensuring equality and diversity in the workplace.

We have a number of staff networks: Disability and Wellbeing Network (DAWN), Race Equality Network and the Rainbow Network which supports LGBT+ staff. Each network has a champion who is an executive director at the Trust and they hold regular meetingsto discuss issues andmake plans to improve CLCH

Date posted

15 May 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year Per Annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

824-ONW-6635

Job locations

Wembley Centre for Health and Care.

London

HA0 4UZ

Job description

Job responsibilities

To work collaboratively with the GPs to plan, coordinate and provide diabetes education and clinical support to people with diabetes, their family/carers. This will include support, advice and education in order to maximise the potential quality of life and independence at all ages.

Support patient use of technology and associated devices such as blood glucose meters including download and interpretation of clinical data.

Act as a resource providing education and support to staff involved in diabetes care

To maintain a kind, caring and professional attitude towards patients, relatives and colleagues within the clinical setting, taking into consideration dignity, privacy, and confidentiality, cultural and religious needs.

Please see attached Job Description and Person Specification for full roles and responsibilities

Job description

Job responsibilities

Support patient use of technology and associated devices such as blood glucose meters including download and interpretation of clinical data.

Act as a resource providing education and support to staff involved in diabetes care

Please see attached Job Description and Person Specification for full roles and responsibilities

Person Specification

Education/Qualification

Essential

Evidence of recent development.
Proven ability in teaching and presentation skills.
Good literacy and numeracy, general education NVQ Admin Level 3 in Administration or Equivalent x

Desirable

Advanced communication skills course or counselling course

Person Specification

Education/Qualification

Essential

Evidence of recent development.
Proven ability in teaching and presentation skills.
Good literacy and numeracy, general education NVQ Admin Level 3 in Administration or Equivalent x

Desirable

Advanced communication skills course or counselling course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.