Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
An exciting opportunity has arisen within the integrated Care Service for an 8b Group Clinical Manager, the post holder will be responsible for leading the clinical operational management and clinical improvement of Urgent community response and Virtual Wards Services within the Division and working with the Community Care Collaborative with supporting the development of the Locality Strategy as well as the NHS England Urgent & Emergency Care plan with a focus on service delivery in achieving improvements within the UEC pathways that will have the biggest impact on urgent and emergency care services. Being accountable to the communities we serve with a focus on enhancing the number of patients receiving care through the services
Main duties of the job
The post holder will oversee the clinical effectiveness and clinical governance of Virtual wards and Urgent community Response service in line with local and national quality standards. Patient Experience and Staff Survey feedback will be managed and form part of continued improvement across the Group. This information will be used by the post holder, in parallel with Incident, Safety, Safeguarding, ECI, clinical harms and the outcomes from clinical forum, to oversee and deliver high quality and effective care across the Group.
The post holder will work in liaison with the Group Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload and waiting time performance for all services within the Group. The post holder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise and leadership when delivering these. Where required the post holder will support to the development of business cases and continued transformation/improvement of service(s).
In addition, the post holder will act as a point of escalation for staff within the service to ensure smooth delivery patient care and service(s) as well as addressing any clinical delivery issues impacting on service deliverability.
About us
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Be Part of Our Team... BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
The post holder will oversee the clinical effectiveness and clinical governance of Virtual wards and Urgent community Response service in line with local and national quality standards. Patient Experience and Staff Survey feedback will be managed and form part of continued improvement across the Group. This information will be used by the post holder, in parallel with Incident, Safety, Safeguarding, ECI, clinical harms and the outcomes from clinical forum, to oversee and deliver high quality and effective care across the Group.
The post holder will work in liaison with the Group Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload and waiting time performance for all services within the Group. The post holder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise and leadership when delivering these. Where required the post holder will support to the development of business cases and continued transformation/improvement of service(s). The post holder will be a visible leader and will lead on the recruitment and retention of the clinical workforce across the respective services.
In addition, the post holder will act as a point of escalation for staff within the service to ensure smooth delivery patient care and service(s) as well as addressing any clinical delivery issues impacting on service deliverability.
Job description
Job responsibilities
The post holder will oversee the clinical effectiveness and clinical governance of Virtual wards and Urgent community Response service in line with local and national quality standards. Patient Experience and Staff Survey feedback will be managed and form part of continued improvement across the Group. This information will be used by the post holder, in parallel with Incident, Safety, Safeguarding, ECI, clinical harms and the outcomes from clinical forum, to oversee and deliver high quality and effective care across the Group.
The post holder will work in liaison with the Group Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload and waiting time performance for all services within the Group. The post holder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise and leadership when delivering these. Where required the post holder will support to the development of business cases and continued transformation/improvement of service(s). The post holder will be a visible leader and will lead on the recruitment and retention of the clinical workforce across the respective services.
In addition, the post holder will act as a point of escalation for staff within the service to ensure smooth delivery patient care and service(s) as well as addressing any clinical delivery issues impacting on service deliverability.
Person Specification
Qualifications/Training
Essential
- Significant relevant experience working at senior management level
- Evidence of continuous professional development
Experience
Essential
- Extensive relevant experience working at senior management level
- Extensive experience of managing budgets within financial constraints/targets
- Extensive relevant experience of and exposure to performance setting and monitoring
- Significant experience of line managing staff/teams
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
Skills and Knowledge
Essential
- Knowledge of local health economy
- Knowledge of current NHS Framework
- Demonstrable knowledge of governance of financial targets/service delivery
- Demonstrable knowledge of governance of financial targets/service delivery
- Ability to work on own initiative without frequent supervision
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Understanding a full range of improvement methodology techniques, including process mapping, capacity and demand modelling and sustainability processing
- Knowledge of workforce planning, recruitment and retention
- Ability to work under significant pressure and to demanding timescales
Person Specification
Qualifications/Training
Essential
- Significant relevant experience working at senior management level
- Evidence of continuous professional development
Experience
Essential
- Extensive relevant experience working at senior management level
- Extensive experience of managing budgets within financial constraints/targets
- Extensive relevant experience of and exposure to performance setting and monitoring
- Significant experience of line managing staff/teams
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
Skills and Knowledge
Essential
- Knowledge of local health economy
- Knowledge of current NHS Framework
- Demonstrable knowledge of governance of financial targets/service delivery
- Demonstrable knowledge of governance of financial targets/service delivery
- Ability to work on own initiative without frequent supervision
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Understanding a full range of improvement methodology techniques, including process mapping, capacity and demand modelling and sustainability processing
- Knowledge of workforce planning, recruitment and retention
- Ability to work under significant pressure and to demanding timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
